Modify Lifemiles redemption on LH

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David W Community Ambassador

July 2, 2016, 2:23 pm

[URL=’http://onemileatatime.boardingarea.com/2014/03/23/avianca-lifemiles-award-chart-redemption-basics/’]This is an old post [/URL]and there have been some [URL=’http://onemileatatime.boardingarea.com/2016/01/20/lifemiles-mixed-cabin-awards/’]changes to the program[/URL], but the cancellation and change policies have stayed the same, I believe.

It’ll be cheaper to cancel the award and rebook but just be aware that their call center is horrible, according to [USER=7]@Tiffany[/USER]

From the post:

[I][B][U]LifeMiles Ticketing, Cancellation, And Change Fees[/U][/B]

As I mentioned above, LifeMiles doesn’t impose fuel surcharges on award tickets, though they do charge a $25 ticketing fee per person regardless of whether your reservation is booked online or by phone.
[/I]
[URL=’http://onemileatatime.img.boardingarea.com/wp-content/uploads/2014/03/Lifemiles-Award-Search-8.png’][I][IMG]http://onemileatatime.img.boardingarea.com/wp-content/uploads/2014/03/Lifemiles-Award-Search-8.png[/IMG][/I][/URL]
[I]
LifeMiles also charges [B]$50 for redepositing an unused award ticket[/B], which can be done up until the departure date.

Lastly, they charge [B]$150 for a change to an award ticket[/B]. Yes, it makes no sense that they charge three times as much to change a ticket as they do to cancel it, but such is life…

It’s worth noting that [B]all changes and cancellations need to be made by phone[/B]. This is not an easy process, and involves providing your passport number to the call center agent, among other ridiculous processes.

While you should get the taxes back in theory when you cancel, I don’t they’ve ever actually posted to my account. So I would not really recommend making speculative bookings with LifeMiles, as the cancellation process is really inconvenient.

[/I]
Good luck and hope everything goes relatively smoothly!

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Modify Lifemiles redemption on LH