Questions and Answers

I am trying to use FlyingBlue miles to get from SOF-FCO-ORD. There is availability on both legs SOF-FCO and FCO-ORD on Alitalia. However, it won’t show availability when I search the full route from SOF-ORD. It shows that routing as an option on the way to Sofia but not on the way home for some reason.

The flights are:
AZ521 from SOF-FCO on 9/30/16 1900-1955
AZ628 from FCO-ORD on 10/1/16 930-1310

Has anyone run into anything like this before? Any suggestions on how to get this booked?

I am trying to use FlyingBlue miles to get from SOF-FCO-ORD. There is availability on both legs SOF-FCO and FCO-ORD on Alitalia. However, it won’t show availability when I search the full route from SOF-ORD. It shows that routing as an option on the way to Sofia but not on the way home for some reason.

The flights are:
AZ521 from SOF-FCO on 9/30/16 1900-1955
AZ628 from FCO-ORD on 10/1/16 930-1310

Has anyone run into anything like this before? Any suggestions on how to get this booked?

I am trying to use FlyingBlue miles to get from SOF-FCO-ORD. There is availability on both legs SOF-FCO and FCO-ORD on Alitalia. However, it won’t show availability when I search the full route from SOF-ORD. It shows that routing as an option on the way to Sofia but not on the way home for some reason. I called the US Call Center and was told that these flights cannot be booked together, but would have to be booked as two separate awards.

The flights are:
AZ521 from SOF-FCO on 9/30/16 1900-1955
AZ628 from FCO-ORD on 10/1/16 930-1310

Has anyone run into anything like this before? Any suggestions on how to get this booked?

Call FlyingBlue, they should be able to piece that together. I had problems getting the right flights for DPS-CGK-SIN but they were able to do it over the phone very easily.

[QUOTE=”David W, post: 16662, member: 29″]Call FlyingBlue, they should be able to piece that together. I had problems getting the right flights for DPS-CGK-SIN but they were able to do it over the phone very easily.[/QUOTE]

I called. The person I talked to said those flights are not able to be booked together as one award and I would have to book two separate awards.

My guess is that because of the 13.5-hour gap between flights, it’s considering this a stopover, [URL=’https://www.flyingblue.com/award-tickets.html’]which is not permitted[/URL]. Yet I don’t see how they expect you to be able to connect to that flight otherwise!

[QUOTE=”MidSouth Skier, post: 16664, member: 184″]My guess is that because of the 13.5-hour gap between flights, it’s considering this a stopover, [URL=’https://www.flyingblue.com/award-tickets.html’]which is not permitted[/URL]. Yet I don’t see how they expect you to be able to connect to that flight otherwise![/QUOTE]

I thought stopovers were >24 hours? Or does that vary per airline?

Sorry for the multiple posts. It was giving me errors and then they all posted at once.

Hi [USER=1898]@Reborn58[/USER] and welcome! A couple of things:

1) The North American call center for FlyingBlue sucks. It’s worth the 80¢ it will cost to call the French call center over Skype or Google Voice.

2) Both FlyingBlue and Alitalia have married segment rules, so it could indeed be the case that these flights can’t be booked as a single ticket. Calling France is the only way to be sure, but it [I]is[/I] a published fare, so I would think it [I]should[/I] be possible.

3) I assume you’re trying to book this in economy? If so, keep the fuel surcharges in mind. You might want to compare against paid fares, as you’ll be paying quite a bit of cash as well as the miles.

[QUOTE=”Tiffany, post: 16667, member: 7″]Hi [USER=1898]@Reborn58[/USER] and welcome! A couple of things:

1) The North American call center for FlyingBlue sucks. It’s worth the 80¢ it will cost to call the French call center over Skype or Google Voice.

2) Both FlyingBlue and Alitalia have married segment rules, so it could indeed be the case that these flights can’t be booked as a single ticket. Calling France is the only way to be sure, but it [I]is[/I] a published fare, so I would think it [I]should[/I] be possible.

3) I assume you’re trying to book this in economy? If so, keep the fuel surcharges in mind. You might want to compare against paid fares, as you’ll be paying quite a bit of cash as well as the miles.[/QUOTE]

Thanks [USER=7]@Tiffany[/USER]. I’ll give the French call center a try, they have English speaking reps?

I realize there will be a good amount of fees and that’s a debate I’m having with myself. But I have 53k Citi TY points that are about to go to waste if we don’t use them (my fiance cancelled her card so she transferred them to me and we’re on the 60 day clock now).

Any other suggestions on how to better use them for this trip? Need RT from ORD-SOF some time in late Sept or early Oct.

Thanks again.

Speaking of FB, 45EUR to change an award 🙁 I’m booked DPS-CGK-SIN but I’m calling to change it to DPS-SIN. I avoid a connection in CGK and I get to SIN earlier. My FB miles were expiring and when I originally booked it, paid tickets were $400+ but they’re ~$130 now. blah.

They speak English, and are helpful!

Can you use the TY points towards the revenue tickets? That might be a better value (you of course have to do the math on the fare yourself).