Questions and Answers

I was just informed that, because I own a personal amex gold card, I will not be receiving my sign up bonus on my amex business card. Have any of you had this problem? (I met my minimum spend)

Hi [USER=3442]@jeff Kelly[/USER], and welcome!

That would be unusual, as they are definitely considered separate products. Many of us have multiple Amex cards and have had no issue receiving the bonus. May I ask who gave you this info, and have you ever had this particular Amex business card in the past?

[QUOTE=”Tiffany, post: 35481, member: 7″]Hi [USER=3442]@jeff Kelly[/USER], and welcome!

That would be unusual, as they are definitely considered separate products. Many of us have multiple Amex cards and have had no issue receiving the bonus. May I ask who gave you this info, and have you ever had this particular Amex business card in the past?[/QUOTE]
Hi Tiffany,

Thanks for the response! I kept calling back. On the sixth amex operator I was informed that i would get both sets of points. Took 2.5 hours. Is it reasonable to ask for points in exchange for my wasted time and energy? If so how many would you ask for?

It’s possible to ask, but I doubt they’ll do it. It’s generally better to just avoid calling Amex, honestly, as their CSRs are very poorly informed these days.

[QUOTE=”Tiffany, post: 35923, member: 7″]It’s possible to ask, but I doubt they’ll do it. It’s generally better to just avoid calling Amex, honestly, as their CSRs are very poorly informed these days.[/QUOTE]
I just got a call from a manager. I asked for 5000 points for my troubles, they gave me 10000 and an appology 🙂