Questions and Answers

Hi Ben,

As I previously mentioned, I’m new to the EXP rules being Chairman’s from US. Anyway, I used my miles to book an award ticket on American for my mom to Europe. She wants to change her date and origin. I’m thinking about just booking a whole new award ticket and canceling the original award. Can I cancel the original award and have the miles redeposited back to my account without incurring any fees/charges? Is this approach the best way in this scenario?

Thanks.

@ John — If you’re just changing the date and origin but the regions are staying the same then you can just outright make the change — you don’t have to actually redeposit it. But either way works.

Thanks for the reply Ben. My mom just can’t make up her mind so she wanted me to ask you. She’s currently booked in F on AA from MIA-MAD. But she’s now thinking maybe doing JFK-LHR on BA F and LHR-MAD on BA/IB J. She wants to know which one is better: F on AA from MIA-MAD or F on BA JFK-LHR then J on BA/IB? I haven’t flown F on AA or BA long haul so I couldn’t help her on her question.

Thanks and my mom thanks you too. 🙂

Ben, I forgot to add that my mom is originating in NYC. Her fist segment is LGA-MIA in F on AA with a 4 hour layover in MIA before her MAD flight.

@ John — Given that she’s originating in New York, I’d probably say BA is better. The seat will be quite a bit better, and the food and service will be marginally better. That being said, that also means there are fuel surcharges involved. Still, I’d probably go for BA. I hope she enjoys the trip!