Uber One Membership Replacing Uber Eats Pass

Uber One Membership Replacing Uber Eats Pass

24

Uber One is a new membership being offered by Uber, which replaces Uber Eats Pass. You can sign up right now for 50% off, or who knows, maybe this will be offered as a limited time credit card perk at some point in the future.

What are the benefits of Uber One?

An Uber One membership offers the following perks:

  • 5% off eligible rides and orders of food, groceries, alcohol, and more
  • Being matched with top-rated drivers
  • An Uber One Promise, whereby on eligible deliveries you’ll get $5 in Uber Cash if the latest arrival estimate (shown after the order is placed) is wrong
  • Unlimited $0 delivery fees on eligible food orders over $15 and grocery orders over $30
  • Access to premium member support, special offers and promotions, and invite-only experiences

How much does an Uber One membership cost?

In the long run, an Uber One membership will cost either $9.99 per month, or $99.99 per year. However, if you sign up for an annual membership by November 29, 2021, you can pay just $49.99. The $49.99 per year membership comes out to just $4.17 per month, so that’s quite a low price.

In the past we’ve seen Uber Eats Pass offered as a complimentary perk on premium credit cards. I’m curious if we could also see Uber One offered as a perk on some cards in the future.

Uber One is replacing Uber Eats Pass

Uber One is replacing Uber Eats Pass. For context, Uber Eats Pass offered many of the same perks, including savings on deliveries. I’d consider this to be a net positive:

  • Uber Eats Pass also costs $9.99 per month, so Uber One is the same price, or significantly cheaper if you sign up for a one year membership now
  • Uber Eats Pass members will automatically be switched to Uber One at the start of their next billing cycle
  • Uber One offers more perks than Uber Eats, including 5% savings on eligible Uber rides, as well as a new Uber Cash credit if your delivery is delayed

If you ask me, it makes sense for Uber to better integrate its rideshare platform with its delivery platform, given that both have competitors. For example, I constantly use Uber Eats for deliveries, while I use Lyft for my rideshare. If there are more perks across the platforms, I’d be more likely to get rides with Uber as well.

Is Uber One a good deal?

The math on Uber One will work out differently depending on whether you get in on the $49.99 or $99.99 annual pricing:

  • The 5% savings on rides will add up quickly — if you get in on the $49.99 pricing, that’s like paying $4.17 per month, so you’d breakeven on $83 per month worth of Uber rides or deliveries, and that’s not even factoring in the other perks
  • If you got value out of Uber Eats Pass, then it seems to be a no brainer to get Uber One, since you’re getting more perks than before, and you can even sign up right now at half price

I’d say the value here is pretty good.

Bottom line

A new Uber One membership has been introduced, which replaces Uber Eats Pass. This is a logical direction for Uber to go, as previously the rideshare and food delivery services weren’t well integrated in terms of perks. I think it could potentially make sense to sign up for Uber One, especially if you take rides with Uber with any frequency.

What do you make of Uber One?

Conversations (24)
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  1. Stephen Neckes Guest

    When does my Uber one expire

  2. Unknown Guest

    Not a good deal at all. 5% is barely anything and idk where this website is getting their $83 calculations from because they aren’t averaging it out. How many rides and at how much would that total up to a savings of $83 a month. It doesn’t make sense. I pay around $10-$13 for a 5 minutes ride down the street when I could put $4 for a all day metro bus pass and get...

    Not a good deal at all. 5% is barely anything and idk where this website is getting their $83 calculations from because they aren’t averaging it out. How many rides and at how much would that total up to a savings of $83 a month. It doesn’t make sense. I pay around $10-$13 for a 5 minutes ride down the street when I could put $4 for a all day metro bus pass and get unlimited rides for 24 hours. Sure it would take double (sometimes triple) the time a car ride would take but I’m saving so much. For a 15 minutes ride in my area during rush hour or just during a busier time for Uber my ride can cost $40-$50 and that’s for FIFTEEN (15) MINUTES! Take away 5% ($2) and that’s barely anything.

    If you want a monthly average, we could say that I take a 5 minutes ride ($10) once a week every week of the month ($40 in total) take away the 5% ($2 from $40) and you get $38 a month. Does $2 REALLY equal up to the $10 ($9.99) that I’d be spending? And that’s not including tax on all of this which you could say is another .50 to $1 per ride and purchase (aka the monthly subscription).

    Let’s face it, you’re not saving much on this subscription even if you buy food, groceries and take Uber rides every day especially since uber is now upping the prices on literally everything (ex. Taxes on a $9 meal is normally around around $1 or $1.50 where I’m from but when I order it from Uber I’m being charged $5 for taxes and another $2-$3 for “handling” or a service fee. Not including whatever tip I want to leave, that makes my $9 meal roughly $15-$16 — without tipping) and if you take into account then adding in rush hour or busy hour prices (of the Uber rides not the food) (which means they double the price that it would originally cost) you’re again, not saving much.

    In the end you’d be paying more because even tho they are offering that 5% off, they are making up for it with all of these fees. If anything, for the food at least, they just bring it back down to the original price with maybe a $1-$3 more than what you’d spend if you were to go to the restaurant or fast food place yourself and bought the food.

    And let’s not forgiven the key word “all ELIGIBLE rides” which means that only SELECT RIDES get that 5% off. Which also means that you could say that only expensive rides over a certain amount get the 5% off or really cheap rides under a certain amount. You could also think of it like this, Uber wants to charge you more for less. They pick the rides they want to give you a small itty bitty discount on and when you complain about it you can’t as your decided to skip over the “on all ELIGIBLE rides” warning which literally tells you that not all of your rides are going to have that 5% off.

    I get it if they wanted you to pay $20-$25 a month to get a 40%-50% off coupon on all rides (or all eligible rides which again, means on SELECT RIDES) but they don’t have that option and they never well. If anything I’d like for them to add that option and maybe give us a 5 passes a month that allow us to use a 50% off coupon on rides or out to eat under a certain a amount but they’d never do that as they are to fawn over the amount of money that they are juicing from their foolish customers.

  3. Carol Guest

    Cancelled the uber one trial membership for 99$ before the expiration date but am still being charged for it. Am unable to contact uber for help on their app. So I guess I have no recourse...

  4. DisappointedCustomer Guest

    I just called Uber customer service about being charged delivery fee in 2 different months while I paid $9.99 Uber Pass fee and $9.99 Uber One fee in these 2 months. 3 customer service representatives told me I should have called within 48 hours, what a terrible thing to say to a paying customer when it's obviously Uber side issue. One of the person wrote: "Out of fairness to our merchants, we don't provide refunds...

    I just called Uber customer service about being charged delivery fee in 2 different months while I paid $9.99 Uber Pass fee and $9.99 Uber One fee in these 2 months. 3 customer service representatives told me I should have called within 48 hours, what a terrible thing to say to a paying customer when it's obviously Uber side issue. One of the person wrote: "Out of fairness to our merchants, we don't provide refunds for orders older than 48 hours, since we've already paid for the order.". What about the fairness to Uber customer? Uber should seriously taking care of the fairness to their paying customers when there is a mistake of charging a fee that should not have been charged! Granted, these fees were small amounts; however, the issue is how the case was rejected even though it's Uber mistake and issue! Very disappointed with the experience and requested to cancel Uber One Pass.

  5. Paula Guest

    I was notified I was charged for full membership on 1/1/22, but email stated that as of 12/28/21 it was renewed. I did not know of this membership and did not sign up for it.

    BEWARE

  6. Andrew Guest

    I got it over the promo period ($50, otherwise it’s a $100) but it’s not worth it, the value isn’t there. Simply ordering food off ubereats you’re saving less than a dollar per order. With Uber one they uncap service fees. Without Uber one, service fees are capped at $4.50.
    If you compare the two, same food order same place same delivery etc. you’re saving next to nothing.
    Same with rides. Two phones,...

    I got it over the promo period ($50, otherwise it’s a $100) but it’s not worth it, the value isn’t there. Simply ordering food off ubereats you’re saving less than a dollar per order. With Uber one they uncap service fees. Without Uber one, service fees are capped at $4.50.
    If you compare the two, same food order same place same delivery etc. you’re saving next to nothing.
    Same with rides. Two phones, check rides same destination same time etc. you’re saving less than a dollar.

    You’d better be ordering a lot of food or taking a lot of rides over the year to make up for the $100 you’d be paying. Stupid.

    Don’t get it.

  7. Carl Member

    I’d happily sign up and have tried for over a week, but it just spins (yes, have used multiple devices and browsers and confirmed it’s just an issue with my account). Am guessing this is broken for anyone who cancelled to keep the previously free (via AX) Eats Pass from renewing in the last month.

  8. Jess M Guest

    I don't think any of the delivery perks are worth it! I bought a Postmates annual pass and I didn't seem to save a dime!

  9. RF Guest

    Is the Amex Platinum free year of Eats Pass / Uber One only 1 time per account? I can't seem to activate even switching to a different Plat/Gold card.

  10. Anthony Joseph Guest

    Uber Eats has been a ripoff. The menu prices are often higher than if you order directly from the restaurants' websites. Then the mysterious service "fees" that offset the membership "discount" on the order.
    Also, for the Portland OR, I am certain they reprioritize food delivery trips.... for the few times used Uber Eats (exactly once per month to take advantage of Amex promo discount), 90% of the time the delivery was delayed more...

    Uber Eats has been a ripoff. The menu prices are often higher than if you order directly from the restaurants' websites. Then the mysterious service "fees" that offset the membership "discount" on the order.
    Also, for the Portland OR, I am certain they reprioritize food delivery trips.... for the few times used Uber Eats (exactly once per month to take advantage of Amex promo discount), 90% of the time the delivery was delayed more than 25 mins from the original time quoted when the order was placed.

  11. Nikki Guest

    Honestly used an uber once a month ago bc I didn't feel like driving to and from a town over an hour one way through traffic for a family member to come have a meal with the family. Really haven't benefitted all that much from the eats pass as in 75% of the time it's faster to go pick the food up myself thus saving time and a tip and my food is actually hot...

    Honestly used an uber once a month ago bc I didn't feel like driving to and from a town over an hour one way through traffic for a family member to come have a meal with the family. Really haven't benefitted all that much from the eats pass as in 75% of the time it's faster to go pick the food up myself thus saving time and a tip and my food is actually hot when I eat it...oh and it gets to MY home instead of left in a different neighborhood on a porch forcing me to get a refund, reorder, pay again and go get it anyway and finally having dinner 3 hours later...
    Js

  12. Val Guest

    100% worth it if you use EATS and ride share a few times a month. The savings add up pretty quickly. The food menus can be higher for SOME restaurants but it's also higher on DoorDash and Seamless so nothing different there. I have EATS Pass and I really do love it. PLUS you get more promotions and rewards from ordering at the same restaurants.

  13. Super Guest

    The only value from Uber Eats / Postmates at this point is ordering their BOGO deals or the odd massively discounted restaurants (e.g. Spend $40 get $30 off). The enormous fees mean you're sometimes paying 20-50% more than listed prices.

    Doordash with the pass is much better value. You only pay $1-3 service fees and the Sapphire cards give you the Dashpass for free. Plus there's often discounts on top of that so you end...

    The only value from Uber Eats / Postmates at this point is ordering their BOGO deals or the odd massively discounted restaurants (e.g. Spend $40 get $30 off). The enormous fees mean you're sometimes paying 20-50% more than listed prices.

    Doordash with the pass is much better value. You only pay $1-3 service fees and the Sapphire cards give you the Dashpass for free. Plus there's often discounts on top of that so you end up paying less than what the order would've cost at the restaurant.

  14. Ed2 Guest

    Nah, not a good deal. Uber Eats has quietly uncapped service fees recently. Any savings you think you'd get are gone, and that's on top of restaurants pricing higher to make up the commission.

    Also, I've been getting 10% off Uber rides due to having an Eats Pass until a couple of days ago. They've silently pulled that perk, and are now saying 5% is new savings in this new product.

    No thanks. I've canceled mine.

    1. Super Gold

      Ah the good ol' days of a $80 order having a $5 service fee... Loved combining in-app discounts with Amex Uber Cash + BOGO to get a feast for pennies.

  15. Tini Guest

    I have given Uber eats many tries and I am done. There’s an issue of some kind at least half the time; it’s easier to just order takeout.

  16. Dan Guest

    Yeah, but food prices are most of the time higher on Uber Eats than the restaurant's own platform. On top of that, Uber charges a service fee, in addition to the waived delivery fee.

    It made sense for us while it was free via Amex, now that has ended. Not really appealing to get it by paying.

  17. Sel, D. Guest

    The “no delivery charge” is a total sham as they still charge other fees for ordering through the app.

  18. Kyle Guest

    Is it available everywhere yet? Still seeing Eats Pass on mine and the "Try" link just transfers me to my Eats Pass.

    1. Kyle Guest

      I'd like to be able to take advantage of the $49 offer but there seems to be no way to do it for current Eats Pass members.

    2. Hunter Guest

      Cancel your current pass and then check memberships.

  19. Paul Guest

    I still don’t see this in either app… just shows the old Eats Pass… no annual discount.

  20. Victor Guest

    Will free Amex Uber Eats passes convert to Uber One?

    1. Andrew Guest

      Probably. Except they will say it doesn't work at restaurants, taking inspiration from their Priority Pass modifications. If you can find a grocery store that delivers Uber Eats, then Amex will work.

      That's the spirit of coupon-booking that I equate with AmEx these days.

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Ed2 Guest

Nah, not a good deal. Uber Eats has quietly uncapped service fees recently. Any savings you think you'd get are gone, and that's on top of restaurants pricing higher to make up the commission. Also, I've been getting 10% off Uber rides due to having an Eats Pass until a couple of days ago. They've silently pulled that perk, and are now saying 5% is new savings in this new product. No thanks. I've canceled mine.

2
Dan Guest

Yeah, but food prices are most of the time higher on Uber Eats than the restaurant's own platform. On top of that, Uber charges a service fee, in addition to the waived delivery fee. It made sense for us while it was free via Amex, now that has ended. Not really appealing to get it by paying.

1
Stephen Neckes Guest

When does my Uber one expire

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