Transpacific Flight Diverts After Man Tries To Open Emergency Exit

Transpacific Flight Diverts After Man Tries To Open Emergency Exit

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A recent transpacific All Nippon Airways (ANA) flight was a bit more eventful than most passengers were probably hoping for, after a diversion became necessary…

Tokyo to Houston flight diverts to Seattle after chaos

This incident happened on Saturday, May 24, 2025, and involves ANA flight NH14, scheduled to operate from Tokyo (HND) to Houston (IAH). The 6,677-mile flight was operated by a Boeing 787-9 with the registration code JA934A, and typically takes somewhere around 11-12 hours.

The Pacific crossing was reportedly uneventful, with the excitement starting around nine hours into the flight, after the plane made landfall, flying over Washington and Idaho. At that point, a passenger reportedly jumped up and tried to open the emergency exit, without any sort of warning.

Fortunately there were two military veterans seated nearby, who dragged him away from the exit, and pinned him down, so that he was restrained. The crew and the two men then used zip ties to restrain the guy.

Of course the decision was made to divert, and the plane headed toward the nearest major international airport, which was Seattle Tacoma (SEA). The plane landed there around 45 minutes after the incident, at around 4:20AM.

ANA Boeing 787 diversion to Seattle
ANA Boeing 787 diversion to Seattle

At that point, police boarded the aircraft, and the man was removed from the plane. Video footage shows this interaction, and the officers acting calmly. While the man involved in the incident hasn’t been identified, airport officials said that the suspect had a “medical episode,” and he was transported to a nearby hospital.

Oddly, during the diversion, another passenger onboard also became unruly and started acting strange, and he was removed as well.

The plane ended up taking off from Seattle at 7:04AM, after a little over 2.5 hours on the ground, to continue its journey to Houston. The plane touched down there at 12:42PM, roughly four hours after its scheduled 8:45AM arrival.

The good news and bad news from this incident

The good news with incidents like this is that there’s limited direct risk from someone trying to open an emergency exit during a flight. That’s because an emergency exit door can’t be opened in the middle of the flight, due to the pressure difference between inside the cabin and outside.

An emergency exit could only realistically be opened at a lower altitude, when the pressurization difference isn’t as big, and at that point the plane is also flying slower, and the risk is lower. Of course it goes without saying that seeing something like this is terrifying, regardless of the direct risk.

The bad news is that we’re seeing people try to open emergency exits with an alarming frequency in recent times. I don’t know if I’d describe these as “copycat” incidents, or what, since it’s not like this is ever successful.

However, it’s sad how the concept of strong passengers having to jump into action and restraint others seems to be on the rise. We’re not worried about terrorism on an airliner in the traditional sense, but there is reason to be concerned with these constant mental health situations.

Bottom line

An ANA Boeing 787 flying from Tokyo to Houston diverted to Seattle, after a man tried to open the emergency exit door at altitude. Fortunately he was quickly restrained and zip tied, and then removed at the diversion point. While the direct risk of this is limited (due to the pressurization difference between the inside and outside of the cabin), it’s still terrifying that this is becoming a pretty common occurrence.

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  1. Timtamtrak Diamond

    Minor detail - HND-IAH is NH114, not NH14.

  2. Albert Guest

    Has anyone followed up on these various medical episodes (trying to open doors, spraying on other passengers etc) to see if there are any common causes.
    Alcohol per se doesn't seem quite enough of an explanation.
    Is it side-effects of melatonin, piriton, or other pills that passengers are taking to help them sleep?
    Or forgetting to take prescription medicine that keeps E.g. paranoias in check due to the disorientation of flying?

    1. UncleRonnie Diamond

      “Covid vaccines are to blame!” rant in 5….4……3…..

  3. derek Guest

    Early reports is that the 2nd unrelated passenger was arrested but not the first crazy passenger.

    It seems that it was not such a dire emergency to land in Boise.

    1. Timtamtrak Diamond

      From where they were, SEA was the best option. ANA has no existing operations in BOI so had the flight been unable to continue in a timely manner, that would have complicated matters for the passengers immensely. Spending what maybe amounted to a few extra extra minutes airborne seems reasonable to land somewhere you know you can get the ground support you need.

    2. derek Guest

      That is true. If a dire emergency, BOI. If an urgent situation, SEA.

  4. Albert Guest

    What was gained by diverting to Seattle rather than having the police meet the 'plane in Houston?

    Passengers were certainly more inconvenienced by diversion than continuing.

    1. UncleRonnie Diamond

      I don’t think leaving a pax zip-tied for another 3 hours in the custody of civilians is a good idea.

    2. Rico Diamond

      What about Denver, with ANA's Star Alliance partner United to help out if necessary?

    3. Timtamtrak Diamond

      They were nearly twice the distance to DEN as to SEA.

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derek Guest

That is true. If a dire emergency, BOI. If an urgent situation, SEA.

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Timtamtrak Diamond

From where they were, SEA was the best option. ANA has no existing operations in BOI so had the flight been unable to continue in a timely manner, that would have complicated matters for the passengers immensely. Spending what maybe amounted to a few extra extra minutes airborne seems reasonable to land somewhere you know you can get the ground support you need.

1
UncleRonnie Diamond

I don’t think leaving a pax zip-tied for another 3 hours in the custody of civilians is a good idea.

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