United States Transportation Secretary Sean Duffy is launching an interesting campaign, and I agree with him 100%…
In this post:
Transportation Secretary wants flying to be civilized again
Transportation Secretary Duffy has taken to social media to encourage travelers to be more civilized. In a post on Twitter/X, Duffy writes the following:
It’s not your imagination. Traveling has become more uncivilized! The Facts:
- 400% increase in outbursts on planes since 2019
- 1 in 5 flight attendants report experiencing physical incidents
- Unruly passenger events DOUBLED since 2019
But it doesn’t have to be this way. The Golden Age of Travel starts with all of us. It’s time to bring back civility and manners when we travel
That’s accompanied by a 90-second video, which first shows clips from the “golden age” of air travel, followed by clips from the not-so-golden-age of air travel, with people fighting, arguing, and more.
In the last 30 seconds of the video, Duffy makes a plea to the public:
“Things aren’t what they used to be. Some might call it the golden age of travel. Let’s bring civility and manners back. Ask yourself, are you helping a pregnant woman put her bag in the overhead bin? Are you dressing with respect? Are you keeping control of your children? Are you saying thank you to your flight attendants and your pilots? Are you saying please and thank you in general? The golden age to travel begins with you.”
I commend Secretary Duffy for this campaign!
I think it’s fantastic to see the Transportation Secretary encouraging kindness and consideration of others, and I very much appreciate the tone of this campaign. It’s entirely positive, and it’s non-partisan. Will this materially change the way people act? Probably not. But either way, it’s a nice effort and we can always use more good vibes.
Up until now, a lot of Duffy’s messaging has been very partisan, so it’s nice to see something totally void of politics, that everyone should be able to agree on.
It’s interesting to see the responses to Duffy’s post, with a lot of people on social media basically blaming airlines for how uncivilized things have become, due to airlines cutting legroom, charging for bags, etc. I don’t think that’s fair, as I recently explained in a post about the golden age of air travel, and how it might all be an illusion.
The reality is that flying is much more affordable than decades ago, and therefore, it’s also not as special of an experience. That’s a good thing, because ultimately it means that air travel isn’t just for the rich, but it’s for everyone. In many cases it now costs more to take an Uber to the airport than to actually fly somewhere, so of course that also has an impact on the way people behave.
The people you see on planes are now much more a reflection of all of society, and we do have some argumentative and aggressive people out there!
Bottom line
The US Transportation Secretary has launched a campaign to encourage civility and manners when flying, asking people to thank pilots and flight attendants, dress nicely, and help others. I think that’s something we should all be able to get behind, so kudos… we need more of this! Can we try this with politics now? 😉
What do you make of Duffy’s kindness campaign?
Ask the airlines to also bring about the golden age of flying with no nickel and diming, food in economy, not packed like sardines and courtesy from airline staff from gate agents to flight attendants
You know why this will never happen? Because of a single country - A**********. Their main character syndrome, privilege, entitlement, and audacity has infected the world beyond redemption.
If he wants civility and manners, he best get a new job. His present boss has neither. He sends out hourly messages that neither is OK.
The economists will tell you that if not for the airline deregulation act back in 1978, domestic economy airfares today would resemble what first class air fares now are. The argument being that if you prefer an experience closer to the halcyon days, fly up front.
! 100% disagree because every policies administered by this administration has been nothing but creating more divisions among Americans of all stripes, not to mention the encouragement of violence in both physical and verbal. President Trump and his whole cabinet basically wants conflicts and literally physical fights. Look at our White House Press Conferences, it is filled with name calling and a woman, who has so much plastic on her face, lies daily and insulting...
! 100% disagree because every policies administered by this administration has been nothing but creating more divisions among Americans of all stripes, not to mention the encouragement of violence in both physical and verbal. President Trump and his whole cabinet basically wants conflicts and literally physical fights. Look at our White House Press Conferences, it is filled with name calling and a woman, who has so much plastic on her face, lies daily and insulting every legitimate journalist, who is smarter than her.
With that background and a reality show contestant Secretary of Transportation, how can civility return? If Secretary Buttigeg is still here, it may work because he actually believes in his own words and actually walks the talk.
However, this administration has this obsession with the Golden Age, which is clearly fabricated and glorified, but back in the so-called Golden Age, air travel is limited to the privileged and planes were involved in more accidents and incidents.
I wish I am as optimistic as you, but given the events for the past ten months, my optimism is not existent and for the first time, I realize that the American Era has ended just like the British Empire. But then this time, we have ourselves to blame. We refused to elect a smart black woman and used this lame excuse of "expensive eggs" in electing a fool again. Most Americans still believe in the false prophecy of a reality television host with a proven record of business and personal failures. Even if American Democracy survives, the glorious age of American Dream officially died in our own hands.
When the whole administration can't walk the talk and just focuses on making videos/social media posts, I have no faith. Well at least SNL has some new materials.
I also want a dress code. Americans dress like total slobs, disgusting.
Get rid of security theatre and I'll dress more upscale.
Until then I'll wear my 'getting through security clothes' no belt, few pockets etc.
It's hard to see any of the regime's enablers like Duffy calling for a return to "before times" as anything other than aligning with the regime's calls for a white ethnostate (they have, really). If you watch the actual "airplane boarding in civil times" type footage it's all... affluent white people, only.
As for the state of things today? Well, it was conservatives that wanted to deregulate airline activity for more profits.
Whereas I agree with the theory of basic manners; I am a huge believer in leading by example! Unfortunately I see absolutely nothing in the current regime worth emulating. So I will remain true to my old school European upbringing, and hopefully in a small way set my own example.
If only our current “leadership” could lead with anything approaching grace, tact, and civility. Alas, those leading by example at the moment are giving examples of temper tantrums getting results. Ergo, people (er, the ‘proletariat’ as some might say) believe tantrums generate results. They do, but never in the way people expect.
To quote Russ Cargill from the Simpsons Movie: ”Of course I’ve [gone mad with power]. Have you tried going mad without power? It’s...
If only our current “leadership” could lead with anything approaching grace, tact, and civility. Alas, those leading by example at the moment are giving examples of temper tantrums getting results. Ergo, people (er, the ‘proletariat’ as some might say) believe tantrums generate results. They do, but never in the way people expect.
To quote Russ Cargill from the Simpsons Movie: ”Of course I’ve [gone mad with power]. Have you tried going mad without power? It’s boring! No one listens to you!”
I mean - it's like putting a band-aid on the mortal wound that is American society today. But sure! Let's be civil on airplanes.
On a separate note - Sean Duffy is definitely the most palatable official of the T administration. I remember him saying things like: "No, I won't fire Air Traffic controllers because we already have a shortage". It's nice to have some logic apply still. He is also annoyingly handsome.
So we can’t say “quiet piggy!” To flight attendants?
Why would you say 'quiet piggy?' As if it meant something.
You should ask the Orange madman that question
https://www.bbc.co.uk/news/videos/c70j210g4e7o
Just today, Trump claimed Congressional Democrats are "traitors" for reminding the military they cannot follow unlawful orders. Yeah, 'civility'... psh.
More specifically, he literally said: They committed 'seditious behavior, punishable by death'... yeah, but, like Duffy said, just be 'nice' to one another.
"Non-partisan"???
Please. Literally everything is "partisan" and quite literally everything that comes from this fascist "administration" is partisan.
Just stop. We live in an uncivilized society...that has to change first
It starts with you...
"He's not a war hero... He was a war hero because he was captured. I like people who weren't captured." (2015, referring to actual war hero, late US Senator John McCain)
There's a never-ending list of real quotes from our President being one of the least-civilized people among us. Shameful.
Meanwhile President Bone Spurs is busy getting the MAGA faithful to issue death threats to sitting members of the opposition party.
God it's so rich being told to show manners by the Trump administration.
But, but... he only wanted to be a "dictator on Day One" (2023).
Besides, as he said, he "could stand in the middle of Fifth Avenue and shoot somebody... and (he) wouldn't lose any voters..." can you blame him? /s
If he wants to return golden age and manners, he probably begin with out-regulating some outright piggery by the airlines. Such as 3-4-3 on 777s, which were initially designed for 9-abreast, 28 inch seat pitch on flights longer than 1 hour. Yes, they will sell a tiny bit fewer tickets per flight, but there will be fewer outbursts, incidents of unruly pax, and such things. And flying will be more descent overall.
100%
3-4-3 on 777; 3-3-3 on 330; and the old 2-5-2 MD-11 (if you were in the 'middle-middle') was rough.
Well, we can dream, can’t we?
If he used his power to regulate to ban carry-on bags, he would have my undivided support.
That would fix a lot of things. After boarding a IS airline I too want to break things.
Horrible idea. You must enjoy the airline losing your checked bags.
Carry-on-only is the way to go.
Get rid of all ULCCs. Get rid of Basic Economy. Get rid of women. Get rid of children. Get rid of all pets unless it's a documented service animal with a certificate signed by a doctor. Mandatory minimum dress code of a collared shirt and chinos. Decently-dressed, decently-mannered men only.
ORD likes 'proper' men. Cool.
For real, though, more competition is good; so, we want more ULCCs; it pressures the established carriers to lower theirs. You can't 'ban' your way to 'better.'
I don't pay for my flights. If they're for business, I get reimbursed and keep the points and miles. If it's for leisure, then I use those points and miles. So ULCCs are irrelevant to me, and they're a gathering place for the pond scum of humanity. So get rid of them.
“It doesn’t apply to me so it shouldn’t matter to anyone” is the epitome of everything wrong with the USA right now. And the comments about “men” are just.., flabbergasting.
1890 called. It wants its everything back.
Give me 1890 with antibiotics and I'd be happy.
Duffster thinking : How can I get my name and face into people's mind that cannot backfire at ME. Lets use lot of money on a commercial that might go viral and I look like a good guy. Win for me. Because I matter most.
...dressing with respect?
Duffy has made a milk and cookies campaign to absolve the airlines and pass guilt to their customers. Sure, nice words that do nothing to improve the situation because to take an action might cross his party's lines. Total blame the victim
It also doesn't help that the leader of this administration has referred to other countries as "sh*thole(s)" (2018) and refers to immigrants as "vermin" and "poisoning the blood of our country" (2023) and "eating the cats and dogs" (2024).
You know, kinda hard to tell others to be 'civil' when He's talking like that. And 'wearing a suit' isn't the problem either.
As good as Mr. Duffy's idea is, it's difficult to implement when his boss shows no civility or manners on his own.
And Ben - I disagree with you on the effect that cutting legroom has had on people's behavior on airplanes. When you're cramped together uncomfortably with strangers in a tight space just to increase the stock price of the airline, you don't act the same as when you get off the plane.
...As good as Mr. Duffy's idea is, it's difficult to implement when his boss shows no civility or manners on his own.
And Ben - I disagree with you on the effect that cutting legroom has had on people's behavior on airplanes. When you're cramped together uncomfortably with strangers in a tight space just to increase the stock price of the airline, you don't act the same as when you get off the plane.
I'd love to see data on the number of inflight incidents on an airline known for extra legroom - like JetBlue, even with its operational problems - compared with an airline that forces their passengers to sit with their knees up in their chin - like Frontier and Spirit.
there are more than enough documented bad passenger incidents on social media about B6 so your tact doesn't work.
The DOT does collect complaint letters against airlines and B6 consistently has a far higher percentage of passenger complaints than DL, UA (when their EWR hub is not melting down) and WN and much closer to AA and NK.
If you want to get service that is worthy of sending a complaint letter, F9 is...
there are more than enough documented bad passenger incidents on social media about B6 so your tact doesn't work.
The DOT does collect complaint letters against airlines and B6 consistently has a far higher percentage of passenger complaints than DL, UA (when their EWR hub is not melting down) and WN and much closer to AA and NK.
If you want to get service that is worthy of sending a complaint letter, F9 is your airline. F9 gets more complaints in absolute numbers than much larger DL.
Wake up and read between the lines. This isn’t about B6 or DL.
Agree regarding the legroom and width of the seats. As much as I love your reviews, @Ben, when was the last time you flew more than a couple hours in coach? Flying cross country in even extra legroom and I was getting antsy by the end.
Agree. For every Business/First blog review there ought to be an economy review!!
Rich coming from the "Quiet, piggy" administration
You mean from the President who mocked a disabled reporter? (2015, "Ah, I don't know what I said! I don't remember!") That should've been disqualifying.
Totally agree that should have been the END but apparently the U.S. general public didn’t see it that way - just hate and racism
Grabbing pussies should have been the end of it. No wonder Epstein remains in the headlines.
I am a huge believer in leading by example. I see nothing in the current regime worth following; not a single person nor ideology. I think it is better for me to stick to my old school European upbringing and maybe just stay in Europe.
I am supposed to learn about civility from Trump’s cabinet? They trashed talked people who weren’t getting paid and needed to make difficult choices to fee their families. They talk about human being as though they’re animals. They politicize everything and then have the gall to claim they’re not.
Thanks, but no. While I agree there needs to be far more civility in air travel (and everything else in America) that movement is not...
I am supposed to learn about civility from Trump’s cabinet? They trashed talked people who weren’t getting paid and needed to make difficult choices to fee their families. They talk about human being as though they’re animals. They politicize everything and then have the gall to claim they’re not.
Thanks, but no. While I agree there needs to be far more civility in air travel (and everything else in America) that movement is not going to be started by a bunch of unqualified hacks who spend their days fluffing Dear Leader.
And that’s about all the civility I can muster up for this guy and the people he surrounds himself with.
I see a common theme with the clips shared in the video
U.S. transportation is an expensive joke. Why don’t he and the agency work on changing that instead?
We don’t need oversimplified and tone deaf (based on delusion) platitudes.
@BenSchlappig
I also wish that the US secretary of transportation would make the Train Travel Great so we can catch up with the rest of world...
Still no real High Speed Trains in the U.S...
The Acela isn't that bad... (top speed 120mph...) Ok, fine, that's no Shinkansen.
The top speed of the (so-called NextGen) Acela is 160 on a few stretches in RI and MA. Even the relatively ancient Northeast Regional trains can go 125.
Suggestion:
Remove all economy seating.
Remove all premium economy seating.
Fill aircraft with F&J seats.
Stop all points programs.
With no proletariat seating available and no points chasing customers, one should see a return to the “Golden Age of Aviation”.
La Compagnie!
Can’t tell if you’re being funny or not, but you are correct. It all changed (for the worse) in 1978.
Civility and manners. Well that means half the American population will be prohibited from travelling.
Does he grasp the irony of that when the mendacious misogynist orange clown refers to a reporter as a pig.
The fish rots from the head.
The reporters name is Peggy :)
The reporter's name is Catherine Lucey, UncleRonnie
It was Catherine Lucey, a Bloomberg correspondent.
First, her name was not Peggy but Catherine. But even if her name was Peggy, any civil/ decent human being would not point finger and say shut up. Certainly not the US president. Correct?
wanna remind us who told us that half of Americans were "deplorables"?
it had nothing to do with 45 or 47.
and she lost, btw
Well, Tim, some were (and still are).
Extremes on both the far-right and far-left are not great examples for the rest of us.
You know this already.
Not what she said, Tim. "You know, to just be grossly generalistic, you could put half of Trump's supporters into what I call the basket of deplorables." While inartful and poorly phrased, research shows Trump's campaign tapped into racial resentment among white voters, particularly those without college degrees, and these attitudes predicted support for him more reliably than economic factors alone. That said, many Trump voters in struggling industrial regions had backed Obama just four...
Not what she said, Tim. "You know, to just be grossly generalistic, you could put half of Trump's supporters into what I call the basket of deplorables." While inartful and poorly phrased, research shows Trump's campaign tapped into racial resentment among white voters, particularly those without college degrees, and these attitudes predicted support for him more reliably than economic factors alone. That said, many Trump voters in struggling industrial regions had backed Obama just four years earlier, which complicates any simple "they're all racist" narrative. What seems to have mattered most was something scholars call "racialized economics": when economic insecurity gets channeled into resentment toward immigrants and minorities who are perceived as unfair competitors. Clinton's mistake was framing this as two separate baskets when the reality was messier: for many voters, economic anxiety and racial anxiety were feeding each other, making it nearly impossible to disentangle one from the other.
#themoreyouknow
Half of the Americans who voted for Orange Mussolini. She was being kind.
She was not talking about half of Americans. She was talking about the sexist, racist, xenophobic, and white supremacist contingents that favored Trump. It was an ill-conceived phrase that I am sure she regretted. On the other hand, those I mentioned above ARE deplorable, aren’t they? I will fight to the death for their right to be deplorable!
This administration, asking for civility and manners, from others!!!!
hahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahaha
This administration, asking for civility and manners, from others!!!!
hahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahaha
Still waiting for our Joseph Welch moment: "Have you no sense of decency, sir, at long last? Have you left no sense of decency?" We're overdue.
Of course, people here have to make this political. They are part of the problem. BTW your hero Jasemine Crockett when on the Congressional floor claiming that her "crack team" determined that Jeffrey Epstein gave money to a bunch of named Republican politicians. Of course, in her ghetto voice.
Turns out this "Jeffrey Epstein" was a doctor that had no connection to the "Jeffrey Epstein." People that support her are the same people assaulting airport...
Of course, people here have to make this political. They are part of the problem. BTW your hero Jasemine Crockett when on the Congressional floor claiming that her "crack team" determined that Jeffrey Epstein gave money to a bunch of named Republican politicians. Of course, in her ghetto voice.
Turns out this "Jeffrey Epstein" was a doctor that had no connection to the "Jeffrey Epstein." People that support her are the same people assaulting airport workers or think it something to do with "MAGA."
As Capt Buck Lucky said recently at Cranky Flier: “Politics came for aviation, not the other way around.” It's all political, George. People, culture, resources, power. Unavoidable.
"...in her ghetto voice."
Great job at being a racist. Again.
TravelinWilly, I'd've also called out George's use of 'crack' (obvious dog-whistle, too); at least George didn't use his other go-to's like 'low IQ' (Trump uses it, too). Of course, Ben's post (and Duffy's comments) had nothing to do with Representative Crockett or Jeffrey Epstein. Naturally, George thinks misbehavior is only a 'left' problem... *facepalm*
George...if Jasmine Crockett speaks with a "ghetto voice" as you say, what does that make Tommy Tooberville's voice? A "hillbilly cracker sister fⓤ¢ker" voice?
It's a pseudo-ghetto affectation. Crockett is a privately educated church minister's daughter who's never been within 1000 yards of the ghetto.
Secretary Duffy should go back to The Real World. This hypocritical 'pronouncement' is yet another 'culture war' dog-whistle distraction from the real affordability issues, rampant corruption, and this administration's failure to invest in people, technology, and infrastructure, all of which is what the DOT should actually be focused on.
And, where were those of you defending 'civility' when former Secretary Buttigieg called for the same in 2021, after Trump needlessly and harmfully politicized masks then. Sad.
"Do as I say, not as I do," is a pretty poor way to effect social change, IMO
How about people have the civility to pack a bag that they can easily lift into the overhead bin if they bring it onboard...
So, we can't say "Quiet Piggy" to the flight attendants? Good to know.
“Have you said thank you once?” -JD
Ahhhh. I remember those days. When we weren't treated like cattle to be herded and cramped into our stalls by the airlines.
I kinda think it’s more his job to respect and recruit more ATCs so we even have air travel. Could it possibly be that Little Lord F can’t do his job? This reminds me of Nancy Reagan’s Just Say No campaign.
Exactly. Literally, about a week ago, during the shutdown, Duffy was withholding vital information, and punishing ‘blue city’ airports. This guy is not acting in good-faith here. He knows it.
The real deal is how this administration just screwed over consumers and workers with their revocation of that proposed compensation scheme and by fighting against unions.
In that clip did you notice how the throwback video from the 'supposed Golden age' only included elderly white people?
“Why don’t you wear a suit?” -Brian (MTG's boyfriend) Glenn, at the WH, March 2025.
Ha ha. It's rich coming from someone whose boss is one of greatest indecent and uncivil bullies of all time.
“When you’re a star, they let you do it. You can do anything.”
I'm not a fan of the Trump administration. That being said I totally agree with Sean Duffy's message here. Travelling can be stressful so being polite and considerate can help ease that a bit.
"You also had people that were very fine people, on both sides" (August 2017).
the message, not the messenger, is what matters
Americans are by far the most confrontational and entitled group of people in the world - among large countries - and certainly among "developed" nations.
This message is needed but needs to be backed by much tougher punishment. Physical altercations with anyone in a metal tube are simply not acceptable. Having to divert a flight should require full reimbursement of the costs by the offending passenger.
Agree on the second part but if you truly believe the first part, you’re not that well travelled (Americans are still comparatively quite terrible).
I just returned from a 25,000 mile, 4 continent trip which involved travel on more than a half dozen foreign airlines with most of the travel not touching the US or having a majority of Americans as passengers. I am certain of what I say.
Every culture has rude and entitled passengers but the sheer number of Americans and the fact that Americans are by far the most individualized - and unrestrained by group norms...
I just returned from a 25,000 mile, 4 continent trip which involved travel on more than a half dozen foreign airlines with most of the travel not touching the US or having a majority of Americans as passengers. I am certain of what I say.
Every culture has rude and entitled passengers but the sheer number of Americans and the fact that Americans are by far the most individualized - and unrestrained by group norms (which guide most cultures) is why Americans collectively have more of a negative impact on global travel experiences than any other country.
There are many, many good Americans who are kind and decent and follow rules and norms but the sheer number of Americans as a result of the country's size and wealth is what sets Americans out.
Duffy is not wrong on this one - but it is also reflective of American society as a whole.
Welcome back, Tim. Glad to hear that your Magellan-like 'circumnavigation' was a success. (Eh, technically Elcano completed the journey, after Magellan got killed in the Philippines.)
My reply didn’t require a reply. I’m not reading all of that but I’m happy for you. Or sorry that happened.
@Brandote, It's probably the latter. Nary a mention of "premium", "SkyTeam", or "Delta" in either the main post or reply. Might need to involve travel medicine.
Here's the thing, Tim. There is a long philosophical tradition showing that the messenger matters as much as the message. Aristotle argued that "ethos" (the speaker's credibility and character) fundamentally shapes how audiences receive information, separate from the logical content. More recently, Michel Serres and Sybille Krämer have shown that messengers aren't neutral conduits but actively shape communication through the delivery process itself.
Applied here, having someone who works for Donald Trump deliver a...
Here's the thing, Tim. There is a long philosophical tradition showing that the messenger matters as much as the message. Aristotle argued that "ethos" (the speaker's credibility and character) fundamentally shapes how audiences receive information, separate from the logical content. More recently, Michel Serres and Sybille Krämer have shown that messengers aren't neutral conduits but actively shape communication through the delivery process itself.
Applied here, having someone who works for Donald Trump deliver a message about civility and decorum creates a credibility problem that no amount of logical argument can overcome. The messenger's association undermines the message itself, regardless of whether the underlying point about passenger behavior is valid. This creates cognitive dissonance in the audience: the tension between the messenger's associations and the message content leads people to dismiss the message as hypocritical rather than actually consider it. It's the ethos problem Aristotle identified: when the audience questions the messenger's character or consistency on the very issue being discussed, the message loses its persuasive power before it's even fully heard.
It seems, like in other parts of life, that COVID had a more profound impact on people that they're aware of.
This won't be the only time where you'll find statistics showing significant increases in anti social behaviour since 2019.
It's like people were shut away for a year and forgot how to interact with people
Nope. The start of the decline of civility was a decade earlier in 2009 when Donald Trump got his first twitter handle. Since then he's led the way in being an arsehole and everyone around he planet thinks its ok to be the same.
UncleRonnie, I'd've gone with January 8, 2004, the air date of the first episode of The Apprentice.
Holding airport bars and FAs liable for over serving would be a great first step.
It's easy to think this is an American problem. But, it's the case in other countries.
I don’t need some old white guy - whose main talent is looking pretty in a suit while repeating whatever his vile bosses hand him - telling me how to dress.
Besides that it's not a terrible message
Thank you for somehow bringing race into this... I think we're getting closer to the root of this problem.
I'm old, white, and male. I had no choice in when I was was born or what DNA I got. So. f☆ck you. How, about we judge people by their character?
This comes to mind, ok, why don't you start actually doing that then?
"And some, I assume, are good people." (June 16, 2015)
Instead of taking the comment personally, you should read it again and search for the point being made.
Signed, an old white guy who didn’t take it personal and agrees with the post.
100% agree but as long as there's ULCCs and our society which excuses this kind of behavior and even rewards it I don't see anything changing.
Oh the irony! Civility and the Trump administration is an oxymoron.
This is a tough idea to realize, but nonetheless a good one.
Strong suggestion: put in place a blanket ban throughout the entire airport / airline system on the use of any noise-making device without headphones. No speaker phones, no iPads, no radios, etc. that produce audible sound without headphones.
COMMENT OF THE DAY!
What about the role of decrepit, cranky, unfirable flight attendants in all of this?
No.
You know what would be civilized? Having a law that guaranteed compensation from airlines to passengers for extreme delays/cancellations.
I won’t hold my breath for Sec Duffy to implement this though
Yes!! Thank you! We need an EU261-equivalent in the USA!
I think this is something we should all get behind.
I would prefer to get behind a law that required airlines to financially compensate pax for delays and cancellations akin to EU261.
No reason you can't do both.
You can also move to Europe (like I have) if the issue is that important to you. Additionally, you can book itineraries that always transit through Europe to ensure you always get that protection. Not sure if I'd be onboard for a LAX-LHR-SFO itinerary instead of LAX-SFO but I'm sure a few people who frequent this site would be.
@TG: With advice like that, I'm assuming you never express any desires about changing any laws in your own country?
Of course I do.....that's why I said he can do both. And if you aren't successful in changing laws in your home country, your options are to either keep trying, accept things the way they are or relcoate. None of those options precludes one from behaving in a civil manner which is the basic point on the article.
justindev, yes! Thank you and the others for keeping this issue alive! We need an EU261 equivalent in the USA!
So, you want higher airfares?
He "thinks" the higher costs will be absorbed by the airline fairies. TNSTAAFL!
Airline executive: "I can either raise prices and put myself at a competitive disadvantage or try harder to avoid unnecessary delays? Which to do? Which to dod?"