Wild: Poorly Rated Las Vegas Hotel Scams Guests With Fake Name, AI Photos

Wild: Poorly Rated Las Vegas Hotel Scams Guests With Fake Name, AI Photos

12

Las Vegas is known at times for being a place of questionable business practices and ethics, but this has to be a new low. There’s a “new” hotel in Las Vegas — except it doesn’t actually exist, and the photos used to market it are AI. Then guests end up actually staying at an old hotel that gets bad reviews. I can’t imagine this is even legal…

OYO Hotel Las Vegas & Palette Las Vegas look mighty similar

OYO Hotel and Casino Las Vegas is a budget friendly property that doesn’t generally get good reviews. On TripAdvisor, it’s ranked number 240 of 260 hotels in Las Vegas.

So here’s where the story gets interesting. If you go to online travel agencies like booking.com, you’ll see a new property named Palette Las Vegas. What does that have to do with OYO Las Vegas? Well, the two “properties” look remarkably similar.

Palette Las Vegas on booking.com

Below is an exterior picture of OYO Las Vegas.

OYO Las Vegas exterior

Below is an exterior picture of Palette Las Vegas.

Palette Las Vegas exterior

Below is a picture of the OYO Las Vegas pool.

OYO Las Vegas pool

Below is a picture of the Palette Las Vegas pool.

Palette Las Vegas pool

Wild coincidence, eh? You want to know what’s even wilder? The properties have the same address — 117 E. Tropicana Avenue. What’s going on here? Did the OYO Las Vegas rebrand as the Palette Las Vegas? No, the answer is much more absurd than that…

Palette Las Vegas is a completely imaginary hotel

A TikToker shared her experience searching for hotels on booking.com. She specifically didn’t want to book the OYO Las Vegas due to the bad reviews, particularly around cleanliness. So she decided to book Palette Las Vegas, figuring that it looked a bit nicer, while still being reasonably priced.

She received the confirmation, and upon arriving in Las Vegas, she headed to the hotel. However, when she arrived at the address on the confirmation, she only saw OYO Las Vegas, and not Palette Las Vegas. So she kept circling the block, thinking maybe she was missing something, before calling the hotel. They told her to proceed into OYO for check-in.

So once at check-in, she asked what was going on, given that they booked Palette Las Vegas. She was reportedly told that Palette Las Vegas doesn’t exist, and “they just put the listing up to see which ad would gain more traction.”

@arianampatino

PART 1: Vegas travelers BEWARE 🚨 I specifically chose not to book OYO after reading the reviews, booked ‘Palette Las Vegas’ instead, and somehow ended up at OYO anyway. 😳 Sharing our experience so other people know to double check these listings before booking! @booking.com #lasvegas #VegasHotels #bookingdotcom #vegastravel #oyohotel

♬ original sound – Ariana Patiño

In other words, Palette Las Vegas is fake, and AI images are being used to pretend it’s a property that’s different than OYO Las Vegas.

I mean, I’m no lawyer, but I can’t imagine there’s any planet on which this is legal, and isn’t outright false advertising. What I’m curious about is the extent to which online travel agencies are in on this, vs. the hotel owners just trying to pull a fast one on them as well.

Bottom line

OYO Las Vegas gets pretty poor reviews, and obviously that’s impacting demand for the property. Rather than improving, the hotel seems to be trying a new sales tactic. One of Las Vegas’ newest hotels is the Palette Las Vegas, which… doesn’t actually exist. It’s actually OYO Las Vegas, but with a new name and AI altered photos.

So when you book Palette Las Vegas, you’re actually staying at OYO Las Vegas, because it literally doesn’t exist. This is just insane, and I have to imagine that even the online travel agencies are getting scammed here. I don’t necessarily think that highly of their ethics, but I can’t imagine they’re open to just selling totally fake hotels in this way.

What do you make of this Las Vegas hotel scam?

Conversations (12)
The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.
Type your response here.

If you'd like to participate in the discussion, please adhere to our commenting guidelines. Anyone can comment, and your email address will not be published. Register to save your unique username and earn special OMAAT reputation perks!

  1. Charles Guest

    Before it was Hooter's (and long before resort fees and paid parking) it was the San Remo. When hotel searching an OYO property is always amongst the lowest-rated, regardless of country. Anything OYO is a hard stop.

  2. George Romey Guest

    Like everything else in Vegas, it's a scam. If scammers decided to hold a convention outside of India Vegas would be the place for them.

  3. Eve Guest

    For anyone who does not know. OYO aka OYO Rooms is an Indian budget hotel chain with 43000 properties both independent and hotel owned brands, though seems to be of very questionable quality judging by the selections I see on the website

    https://en.wikipedia.org/wiki/Oyo_Rooms

  4. Matt Guest

    Pretty sure Oyo is the former Hooters hotel, this AI is so bad it looks like it belongs on VFTW!

    1. Jerry Diamond

      That's definitely the old Hooters. The palm trees on the side are the dead giveaway.

  5. James S Guest

    No one has cracked down on ghost kitchens which play the same game with 10 brands for the same food, so this is the logical next step

  6. TravelinWilly Diamond

    Add this to the Ulysses-length list of reasons to avoid Las Vegas at all costs for everything ever in the history of everhood. One wonders how much the "resort" fee is at the OyoPalette luxury motor lodge resort inn.

    1. 1990 Guest

      Oh, dear Willing... you see, checking into the 'OyoPalette' is a vibrant literary journey... the delusional quest of Don Quixote searching for luxury, the moral decay of The Brothers Karamazov at the front desk, and a 'resort' fee that makes War and Peace seem like a quick, painless read...

    2. 1990 Guest

      *Willy (sheesh, fellas, we really do need that 5-minute-edit feature, like, yesterday...)

    3. Ben Schlappig OMAAT

      @ 1990 -- The five-minute edit feature might not be coming yesterday, but it might be coming next week. Stay tuned! ;-)

    4. 1990 Guest

      Woah! That's a B.F.D. Is that only gonna be for members? If so, I may need to register. Bah!

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Charles Guest

Before it was Hooter's (and long before resort fees and paid parking) it was the San Remo. When hotel searching an OYO property is always amongst the lowest-rated, regardless of country. Anything OYO is a hard stop.

0
0
1990 Guest

Woah! That's a B.F.D. Is that only gonna be for members? If so, I may need to register. Bah!

0
0
Semperfix Guest

Is this part of the Indian hotel chain that owns Motel 6?

0
0
Meet Ben Schlappig, OMAAT Founder
5,883,136 Miles Traveled

43,914,800 Words Written

47,187 Posts Published