Delta One Lounge Seattle Opening Summer 2025: What To Expect

Delta One Lounge Seattle Opening Summer 2025: What To Expect

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Over the past several months, Delta Air Lines has very nicely been growing its network of Delta One Lounges. So far, we’ve seen lounges open in New York (JFK), Los Angeles (LAX), and Boston (BOS). In this post, I want to take an updated look at what we can expect from the next lounge in the network to open, especially as more details have just been made available.

Delta One Lounge coming to Seattle in summer 2025

Delta is expected to open a Delta One Lounge at Seattle-Tacoma Airport (SEA) in the summer of 2025. Initially the lounge was supposed to open in early 2025, but that timeline then shifted to the spring of 2025, and now to the summer of 2025. So it remains to be seen whether we’re looking at a June opening or a September opening, as either are possible.

It’s pretty impressive to see the pace at which Delta is able to grow its network of Delta One Lounges, given how hard it can be for airlines to find real estate at major airports. The focus so far has been on more competitive airports. Within a year (or so) of the lounge concept launching, all four of Delta’s coastal hubs will have these lounges.

You’ll notice that Delta has no firm plans to open Delta One Lounges at its biggest fortress hubs, like Atlanta (ATL) and Detroit (DTW), even though they have considerable long haul business class flying. However, there are plans for a Delta One Lounge in Salt Lake City (SLC), though there’s no opening timeline.

While plans for a Delta One Lounge in Seattle were announced some time ago, I imagine Delta is especially happy about having made that decision now, given that Alaska plans to turn Seattle into a global gateway, initially with Hawaiian A330s. The airline even plans to open a new international lounge. The battle in Seattle really is heating up.

Delta One Lounge Seattle (SEA) rendering

What exactly is the Delta One Lounge plan for Seattle?

Where will the Delta One Lounge Seattle be located, and how big will it be? We’ve now learned some more details about what Delta has planned. Delta is building a combined Sky Club and Delta One Lounge in the Concourse A expansion. This expansion is adding 52,000 square feet to the terminal, with 36,000 square feet of that being additional lounge space.

Delta’s new lounge setup will be located in Concourse A, near gate A11, and the two lounges will be stacked on top of one another. The combined Delta lounge facility will be nearly 25,000 square feet, broken down as follows:

  • In May 2025, we should see the opening of a new 14,000 square foot Delta Sky Club, located on the lower level
  • In the summer of 2025, we should see the opening of a new 11,000 square foot Delta One Lounge, located on the upper level

So far, Delta is promising that the Delta One Lounge will feature an open-air terrace with stunning views of Mt. Rainier, but that’s the extent of the details. Beyond the new Delta lounges, this facility will also have a new lounge from operator The Club, and that should also be around 11,000 square feet.

I’m curious to see what Delta comes up with in Seattle. In terms of size, the Delta One Lounge Seattle should be the second biggest in the system. The New York location is by far the biggest, this will be marginally bigger than the Los Angeles location, and it’ll be substantially bigger than the Boston location.

Come and think of it, it’s funny to consider that the Delta One Lounge in New York is bigger than the other three lounges combined. I’m not sure whether that’s a good or bad thing.

Delta One Lounge Boston (BOS)

Bottom line

A Delta One Lounge is expected to open in Seattle in the summer of 2025, which will make it the fourth location for the lounge network. I’m happy to see the pace at which Delta is opening these lounges, as they make Delta’s business class ground experience more competitive (which is particularly important in Seattle right now). However, this project has been delayed quite a bit, so hopefully the current timeline sticks.

What do you make of the plans for a Delta One Lounge Seattle?

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  1. FrozenKiwi Guest

    Really excited for this to open. Bummed the timeline keeps shifting since I have 2 DL One flights via SEA next month. This was initially meant to be opened end of 2024. So it’s been bumped even more than reported. Awhile ago they had a pop up sign in the current sky club welcoming the new lounge at the end of 2024… I’ll believe this current timeline when I see it.

  2. Rafael Guest

    There is talk of D1 in SLC but it is not known if it will actually be built or not. There was only talk of the Sky Club in Terminal B which will be larger than Terminal A. I am anxious to find out if D1 will actually be in SLC.

  3. Tim Dunn Guest

    Is Delta One the most premium airline product in history?

    1. Tim Dunn Diamond

      are you the biggest fraud?

      we all knew that Ben wasn't serious about shutting you down - or else you are playing games waiting for you to be put out to pasture

  4. yoloswag420 Guest

    I wonder why people are obsessed w/ Delta's "failure" at SEA narrative. There is a very similar situation at another dual hub called ORD for UA/AA, where UA has clearly become the dominant carrier over AA, but AA still runs a moderate hub out of it.

    Delta's domestic out of SEA probably isn't too strong, but there is data showing their longhaul performs respectably, and sometimes even better than some interior hubs like MSP. TPE...

    I wonder why people are obsessed w/ Delta's "failure" at SEA narrative. There is a very similar situation at another dual hub called ORD for UA/AA, where UA has clearly become the dominant carrier over AA, but AA still runs a moderate hub out of it.

    Delta's domestic out of SEA probably isn't too strong, but there is data showing their longhaul performs respectably, and sometimes even better than some interior hubs like MSP. TPE is probably their weakest link, given how new it is, but all other routes it flies have been doing well load factor wise at least. LHR has significantly improved since the axeing of LAX-LHR, and will only continue to do so.

    The main blocker for Delta at SEA isn't their "service quality" or whatever else people claim. It's the fact that they have the shittiest loyalty program in SkyPesos going up against the arguably strongest loyalty program in the US with Alaska.

    Delta will continue to do fine out of SEA and invest in it. Most of their upfront costs have been frontloaded over the past decade and if they can continue to be the most profitable airline while doing so at SEA, it doesn't seem to be a problem for them to sit there. The Delta One lounge is significant at SEA as this is the first true premium business class lounge at this airport, something SEA has been lacking for a very long time compared to other large sized US hubs.

    1. Tim Dunn Diamond

      AS is larger than DL in the domestic market but they don't necessarily get much higher average fares. People repeatedly assume that AS' size makes it better able to command revenue and that just doesn't happen.

      DL and UA both have 3 hubs in the western US while AS pushes nearly all connections through SEA. They will still be forcing all international travel through SEA while DL and UA will have multiple hubs.

      and...

      AS is larger than DL in the domestic market but they don't necessarily get much higher average fares. People repeatedly assume that AS' size makes it better able to command revenue and that just doesn't happen.

      DL and UA both have 3 hubs in the western US while AS pushes nearly all connections through SEA. They will still be forcing all international travel through SEA while DL and UA will have multiple hubs.

      and loyalty programs matter a whole lot less when you win the corporate travel market - which DL does by a wide margin nationwide. Corporate travel is made based on cost and service; FF programs don't matter since the companies that are paying for that travel don't get any benefit from it.

      The biggest issue at SEA is space. DL has claimed enough to continue to command half of the domestic market - skewed toward the eastern US over AS - and, for now, all of the international market.
      AS is trying to shift a lot of connecting traffic to PDX to allow more space for local and international connecting traffic but let's see how well that goes esp. in light of the faster growth that DL has at SLC and UA and WN have at DEN.

    2. yoloswag420 Guest

      I thought it was abundantly clear that AS' advantage was its lower cost structure. AS/DL do get comparable fares across certain markets. AS does better along the West Coast/Alaska/Hawaii, DL does better hub to hub.

      My point I was trying to make about people being "loyal" to Alaska has nothing to do w/ their service or product like people tend to claim, but rather the fact that their loyalty programme is stronger than Delta's. Delta's...

      I thought it was abundantly clear that AS' advantage was its lower cost structure. AS/DL do get comparable fares across certain markets. AS does better along the West Coast/Alaska/Hawaii, DL does better hub to hub.

      My point I was trying to make about people being "loyal" to Alaska has nothing to do w/ their service or product like people tend to claim, but rather the fact that their loyalty programme is stronger than Delta's. Delta's SkyMiles is certainly very lucrative from a corporate standpoint, but doesn't offer good redemption value that many travelers are chasing.

    3. Tim Dunn Diamond

      AS and DL's system CASMs are not comparable given the differences between DL's SEA hub and its network.
      SEA is much longer haul, uses a much higher percentage of new generation aircraft.
      on a directly comparable basis for SEA, AS' CASM advantage might not be as big as you or others think.

      and AS has more generous redemptions but loyalty programs are inherently a means to incentivize people to do something that they...

      AS and DL's system CASMs are not comparable given the differences between DL's SEA hub and its network.
      SEA is much longer haul, uses a much higher percentage of new generation aircraft.
      on a directly comparable basis for SEA, AS' CASM advantage might not be as big as you or others think.

      and AS has more generous redemptions but loyalty programs are inherently a means to incentivize people to do something that they don't otherwise do. DL has a much higher percentage of corporate and business travel so doesn't need to incentivize traffic to the same extent.

      Business travel is not driven by loyalty programs. Leisure and independent business people are driven by loyalty programs.
      AS knows that reality and is not going to maintain as generous of a program if it begins to win some corporate travel.

    4. jetset Diamond

      @Tim - disagree on the loyalty program point. When I was in management consulting at a big 3 firm, I had full discretion over what airline to book within reason (did not have to be the cheapest option). I'm ORD based and put all travel on United regardless of lowest-cost reasonable option including enough long-haul in several years to qualify for GS.

      I do think the earlier point about the Delta One lounge being...

      @Tim - disagree on the loyalty program point. When I was in management consulting at a big 3 firm, I had full discretion over what airline to book within reason (did not have to be the cheapest option). I'm ORD based and put all travel on United regardless of lowest-cost reasonable option including enough long-haul in several years to qualify for GS.

      I do think the earlier point about the Delta One lounge being the first premium business lounge in SEA is actually a material one. I think the main 3 global US airlines have realized that these premium lounges have a brand halo effect and I think this serves Delta well in creating / expanding a perception of Delta as the premium international carrier out of SEA for folks who travel a lot and thus need a good US network as well.

  5. Ella Guest

    Bad location. That's along way from international departures.

    1. Juan Olander Guest

      You're right, it is a terrible location, but we are talking about Seatac, an airport that is tightly hemmed in on all sides with few good options for expanding anything (just like Seattle itself, but the city and region has morons running everything, who consistently make terrible decisions about everything). There are very few options for cramming in lounges (or anything else) bigger than a phone booth at this airport, this location was one of...

      You're right, it is a terrible location, but we are talking about Seatac, an airport that is tightly hemmed in on all sides with few good options for expanding anything (just like Seattle itself, but the city and region has morons running everything, who consistently make terrible decisions about everything). There are very few options for cramming in lounges (or anything else) bigger than a phone booth at this airport, this location was one of them. Seatac is only going to get worse in the coming decades as the local idiots-in-charge have scrapped any plan to build a new regional airport which has been badly needed for at least 10 years already; after investing 10+ years and millions of dollars studying where to put a new airport, the commission simply gave up and said there are no good options, we are just screwed, and walked away. As is so often the case in Seattle, because it's hard to make decisions where anybody might end up unhappy, they make no decision at all, give up, and kick the can down the road. 20 years later when things reach apocalyptic crisis level, then they will be forced to do something absolutely horrible, which will take so long it's inadequate and doesn't actually address the longstanding need. It's known locally as "the Seattle Process."

    2. NK3 Diamond

      Delta uses A12 & A13 for some of their international departures, so for some passengers it will be really close. But yes, most of the international flights still leave from the S terminal, so it will be a hike. For passengers connecting onwards, Delta is reportedly swapping gates with United, so there will be more domestic flights leaving from the A concourse.

  6. NK3 Diamond

    On a semi-related topic, I am wondering what the Sky Clubs will look like next month, after the new Amex Platinum/Delta Reserve visit limits kick in. I know I will be going a lot less, though many of the visits that I will skip would have been brief (so less of an effect on overall crowding?). It will also be interesting to see what happens with other lounges as a result. It seems like every...

    On a semi-related topic, I am wondering what the Sky Clubs will look like next month, after the new Amex Platinum/Delta Reserve visit limits kick in. I know I will be going a lot less, though many of the visits that I will skip would have been brief (so less of an effect on overall crowding?). It will also be interesting to see what happens with other lounges as a result. It seems like every time I have tried to visit the SEA Centurion lounge in the past couple months there has been a waitlist (including a few times where I get in and half the tables are empty). If the new Club location is bigger and halfway decent, and I only have a few minutes, that could provide another non-Sky Club option.

    1. yoloswag420 Guest

      Nothing will change until about half way into the year or later once people have burned their allotted SkyClub visits.

    2. NK3 Diamond

      @yoloswag420 I dunno, I may be an outlier but I will probably go to the other extreme--avoiding using my 10 visits as much as possible in case I "need" them later in the year, and then end up with like 8 visits to use the last month or two of the year. I do think some other lounges, like Centurion in SEA, ATL, etc, Chase/Centurion in JFK, Escape in PHX, etc, will see an uptick in visits when they are in the same terminal/area as Delta gates.

  7. digital_notmad Diamond

    "Initially the lounge was supposed to open in early 2025, but that timeline then shifted to the spring of 2025, and now to the summer of 2025."

    Ha, nice metaphor for the program overall!

  8. Sam Guest

    A11 is right on top of the subway to transit to the South concourse where all international departure gates are located. Probably as close as you can get without remodeling the South satellite. Not a terrible 15 minute - at worse - walk/ride to your gate. Still curious where AS plans to build their new premium lounge though. Likely next door since any South satellite construction will take years.

    1. Bret Guest

      A11 is almost all the way to the end of the A concourse and a decent walk to the people mover that goes to S.

    2. NK3 Diamond

      As @ Bret points out, the people mover to the S terminal is not that close. It is around A4, so closer to the current A1 Sky Club. Delta does use some of those further out A gates (A12, etc) for wide body international flights, so it will be convenient for a few people. Also, there have been reports that Delta and United will be swapping some gates (Delta taking over the mid A gates,...

      As @ Bret points out, the people mover to the S terminal is not that close. It is around A4, so closer to the current A1 Sky Club. Delta does use some of those further out A gates (A12, etc) for wide body international flights, so it will be convenient for a few people. Also, there have been reports that Delta and United will be swapping some gates (Delta taking over the mid A gates, United moving over to the B concourse and switching its lounge to the old Centurion space). So if/when that occurs, there will be a greater concentration of Delta flights out of the A gates.

  9. Tim Dunn Diamond

    Given that DL Sky Clubs have better food and amenities than AA or UA's standard clubs (such as showers), they do not need Delta One clubs that are as large esp. since the access requirements to D1 lounges are much more strict.

    and JFK needed more overall lounge capacity while DL has added that at both BOS and SEA as well as the fairly new Sky Club at LAX.

    add in that SEA and BOS...

    Given that DL Sky Clubs have better food and amenities than AA or UA's standard clubs (such as showers), they do not need Delta One clubs that are as large esp. since the access requirements to D1 lounges are much more strict.

    and JFK needed more overall lounge capacity while DL has added that at both BOS and SEA as well as the fairly new Sky Club at LAX.

    add in that SEA and BOS are fairly tightly banked hubs for international flights and many of the international connecting passengers just don't have the time for a lengthy visit.

    1. Roberto Guest

      Big Gulps, huh? Well, see you later.

    2. Tim Dunn Diamond

      and if DL has big gulps, then AA and UA have faucet water.

    3. yoloswag420 Guest

      The SEA Delta One lounge is larger than the LAX one.

      Delta clearly needed/wanted the extra lounge space. The BOS one is already overcapacity and turning away AF/KLM pax.

    4. Tim Dunn Diamond

      or maybe, AF/KL aren't willing to pay the price DL wants for its lounge.

      See Ben's recent article on lounge costs.

      and maybe DL is telling AF to fix its own lounge

  10. Stefan Weitz Guest

    So are they plannign on closing the current Sky Club by A1? It seems like they will have too much capacity if they keep both open as that one is already huge and two levels. Although I suppose no one complains about too much airline lounge capacity especially since the SEA Amex lounge is still a cattle call most of the time!

    1. Ben Schlappig OMAAT

      @ Stefan Weitz -- No, the current one is staying open. Given how many people have access to Sky Clubs, it seems Delta can never have enough lounge capacity.

    2. NK3 Diamond

      @Stefan Weltz Delta actually used to have 2 lounges at SEA. When the A1 site opened, they still operated the S lounge for a couple years. News about the A expansion/new Sky Club started to come out around the beginning of the pandemic. They closed the S terminal Sky Club in March 2020, and now it is a Club at SEA site.

  11. Creditcrunch Diamond

    SEA certainly is getting some investment with the new lounges opening this year, the refurbished BA lounge is due in the next few months so as you said let the battle begin.

  12. lolaloveschocolateicecream Guest

    Interesting to see, given that Delta's Seattle hub is a huge source of losses for the airline and is subsidized by profit elsewhere in the domestic system. Delta's premium cabins are no match for the Asian carriers that serve the Seattle market. Delta struggles to make much of its long haul route network work out of SEA, where it has competition everywhere. The domestic operation is also no match for AS. But Delta has no...

    Interesting to see, given that Delta's Seattle hub is a huge source of losses for the airline and is subsidized by profit elsewhere in the domestic system. Delta's premium cabins are no match for the Asian carriers that serve the Seattle market. Delta struggles to make much of its long haul route network work out of SEA, where it has competition everywhere. The domestic operation is also no match for AS. But Delta has no other option or choice but to soldier on here to maintain its weak transpacific network.

    1. Tim Dunn Diamond

      feel free to provide data to back up your claim,
      Repeating internet myths is not fact.

      In fact, DL by far trails DL in overall revenue and average fare to the eastern US and participates in none of the longhaul international revenue at SEA where DL is the largest carrier.

      Nonsense such as yours come from the AA and UA fan clubs that can't explain how DL can have 4 supposedly underperforming coastal hubs...

      feel free to provide data to back up your claim,
      Repeating internet myths is not fact.

      In fact, DL by far trails DL in overall revenue and average fare to the eastern US and participates in none of the longhaul international revenue at SEA where DL is the largest carrier.

      Nonsense such as yours come from the AA and UA fan clubs that can't explain how DL can have 4 supposedly underperforming coastal hubs (according to internet myth) and yet still be the most profitable US airline. What in the world has AA and UA been doing for the same nearly 50 years of deregulation that DL has had and in which DL has built four very competitive coastal hubs?

    2. Tim Dunn Diamond

      correction
      In fact, AS by far trails DL in overall revenue and average fare to the eastern US and participates in none of the longhaul international revenue at SEA where DL is the largest carrier.

    3. Ben Schlappig OMAAT

      @ Tim Dunn -- How does their revenue compare up and down the West Coast, and between Seattle and Hawaii?

    4. Tim Dunn Diamond

      DL gets average fares comparable to AS up and down the west coast and to Hawaii; AS has an average fare advantage to Alaska.

      DL is obviously a higher cost airline overall but uses a disproportionate amount of new generation aircraft to/from SEA because of the longer stage lengths.
      Thus, it is hard to argue that AS is more profitable just because they are lower cost.

      and let's also not forget that AS...

      DL gets average fares comparable to AS up and down the west coast and to Hawaii; AS has an average fare advantage to Alaska.

      DL is obviously a higher cost airline overall but uses a disproportionate amount of new generation aircraft to/from SEA because of the longer stage lengths.
      Thus, it is hard to argue that AS is more profitable just because they are lower cost.

      and let's also not forget that AS for years had lower profit margins than DL. AS loves to tout how it has better profit margins than the US legacy carriers but that average is heavily pulled down by AA.

      Also, DL pushes a lot lower percentage of connecting traffic through SEA - it is largely a hub to Alaska and across the Pacific.

      DL and UA have 3 hubs in the western US - SEA, LAX and SLC and LAX, SFO, and DEN respectively. AS is talking about making PDX into a hub to allow more local traffic through SEA but otherwise, SEA is maxed out on capacity.

      I'm glad you are having a serious discussion about the incessant DL vs AS comparison and DL SEA assertions.

      All I want is for the people that make those claims about DL's to tell us not just where AA, UA and WN all lose money - if they believe DL loses money in SEA - or tell us how DL managed to figure out how to build 4 megaprofitable hubs while AA and UA have not done the same during the same nearly 50 years of deregulation that the rest of the industry has had.

    5. Ben Schlappig OMAAT

      @ Tim Dunn -- So here's where I fundamentally disagree with you. You're suggesting that Delta has four "megaprofitable" hubs. Let's look at Delta's numbers for 2024. The carrier's CASM was 19.3 cents, but PRASM was 17.65 cents. So that's a negative margin of around 10%.

      Yes, Delta makes some revenue from cargo, but that doesn't get the carrier to breakeven. The place where Delta makes money is with its loyalty program, oil refinery, etc.

      ...

      @ Tim Dunn -- So here's where I fundamentally disagree with you. You're suggesting that Delta has four "megaprofitable" hubs. Let's look at Delta's numbers for 2024. The carrier's CASM was 19.3 cents, but PRASM was 17.65 cents. So that's a negative margin of around 10%.

      Yes, Delta makes some revenue from cargo, but that doesn't get the carrier to breakeven. The place where Delta makes money is with its loyalty program, oil refinery, etc.

      So when you're suggesting that hubs are "megaprofitable," you're really saying that Delta loses money flying people, but they're profitable because of market saturation with credit cards, right?

      Of course Delta is the most profitable US airline, but that's not saying a whole lot, because the airline industry is a really bad business. So yes, Delta is doing better than United (marginally) and American (by a lot).

      Is there any math I'm missing as to how Delta is actually making money transporting passengers in any of its "megaprofitable" hubs?

    6. Anthony Diamond

      I'm not Tim, but I will take a stab at this. I never got the argument that airlines don't make money from flying planes, but make it instead from loyalty (Leff made the argument with AA too) - without the planes, the credit cards and loyalty programs don't exist. This is particularly true with Delta given the people that participate in the loyalty program are overwhelmingly also Delta flyers as opposed to points hobbyists. The...

      I'm not Tim, but I will take a stab at this. I never got the argument that airlines don't make money from flying planes, but make it instead from loyalty (Leff made the argument with AA too) - without the planes, the credit cards and loyalty programs don't exist. This is particularly true with Delta given the people that participate in the loyalty program are overwhelmingly also Delta flyers as opposed to points hobbyists. The real TRASM number with loyalty included is $21.37, above the CASM number.

      I'm sure Delta tries to allocate loyalty revenues to each of its hubs based on whatever metrics make sense. ATL and some of the other interior hubs are the most profitable on a pure passenger standpoint. But if you had to allocate Amex revenue based on signups, spend, etc, I would bet that NYC is solidly profitable too, along with BOS and maybe LAX. SEA could lose money on a pure passenger standpoint, but I am sure loyalty helps there as well.

    7. Ben Schlappig OMAAT

      @ Anthony -- I agree, and of course in the end, Delta is profitable, and the credit cards are a major part of the business.

      I am simply responding to Tim's claims of "megaprofitable hubs." He points to fare data to justify that, but the point is that no matter what fare data he points to, Delta doesn't actually make money flying planes. Unless Tim can point to data about credit card profitability per passenger...

      @ Anthony -- I agree, and of course in the end, Delta is profitable, and the credit cards are a major part of the business.

      I am simply responding to Tim's claims of "megaprofitable hubs." He points to fare data to justify that, but the point is that no matter what fare data he points to, Delta doesn't actually make money flying planes. Unless Tim can point to data about credit card profitability per passenger in a particular market, it really isn't proving a whole lot of anything.

      For example, look at the Seattle example. Alaska punches above its weight when it comes to loyalty revenue, and that's in large part due to the carrier's very loyal following in Seattle, plus so many consumers having Alaska credit cards. Surely we'd agree that Delta does much better with credit cards in markets like Atlanta and New York, than in Seattle, right? If not, where do Alaska's profits come from, given that much like Delta, the airline doesn't really directly make money flying passengers?

    8. Tim Dunn Diamond

      Ben,
      the "megaprofitable" characterizations of DL's core 4 hubs is in response to those that continually assert that DL makes so much money from ATL, DTW, MSP and SLC that it can afford to lose money at BOS, NYC, LAX and SEA. While the assertions of DL losing money at BOS, NYC and LAX are not as strong as they once were and relative to SEA, the point is still the same.

      There are...

      Ben,
      the "megaprofitable" characterizations of DL's core 4 hubs is in response to those that continually assert that DL makes so much money from ATL, DTW, MSP and SLC that it can afford to lose money at BOS, NYC, LAX and SEA. While the assertions of DL losing money at BOS, NYC and LAX are not as strong as they once were and relative to SEA, the point is still the same.

      There are a host of people that can't answer the question as to where AA and US lose money - or make a whole lot less than DL does in its hubs - and yet it is DL that has grown and expanded 4 coastal hubs while AA has shifted its focus to its southern hubs and still can't get above 2% net margins while UA trails DL in profitability and will in the 4th quarter of 2024 and for 2024 as a whole.

      Let's also not forget that DL had the Crowdstrike mess in the 3rd quarter and still outperformed UA financially and all of DL's employees are at the top of the industry while UA has large chunks of its workforce that have amendable labor contracts.

      SEA is the only hub where DL is not the largest but DL clearly is in a far better niche position of its own than AA is at ORD or DL was at DFW when it had a hub there - or B6 is at BOS or JFK where DL is the largest carrier at both airports. or AS at SFO. Two carrier hubs are always intensely difficult but DL has a formula for SEA built around its global scale which AS is not going to be able to match any time soon if ever.

      feel free to tell us the penetration of AA, DL and UA loyalty programs and cards at their "monopoly hubs" or where they have the majority of traffic. I doubt very seriously that AS has any higher share of cobrand cards - but since AS is essentially a one hub airline, it is pretty easily to isolate SEA's performance.

      and Anthony is right and you know it. DL didn't invent the loyalty program or the cobrand card but it has executed both far better than its competitors. Same was true about domestic AVOD and WiFi. DL has done some things like walking away from small RJs and going for a small mainline airline before other airlines but somehow manages to outstrategize its competitors.

      And part of DL's profit advantage is from its ability to manage costs through a more efficient workforce (DL has about 6000 less employees than UA and tens of thousands less than AA and the argument about wholly owned regional carriers and maintenance outsourcing doesn't explain it). DL went after the refinery and it has saved DL billions of dollars at some times but is contributing little to DL's bottom line now; it exists solely to reduce DL's airline costs. DL's MRO business is also not contributing much now because there aren't enough parts to fix new technology engines - the heart of DL's MRO business - but that will add billions of dollars in revenue within a few years.

      And as much as UA and you love to talk about UA's huge international network, it does not come anywhere close to supporting the size of a credit card deal that DL has. AA just signed on to one that will deliver what DL has but AA's will likely take much longer and still not match DL's. The domestic market is simply where cobrand cards deliver the highest value which is why UA is trying so hard to grow its domestic system outside of its hubs - where AA, DL and WN are all strong and where none are going to give up market share.

      ATL is probably the world's most profitable hub at least on an ASM basis and certainly the most profitable in the US but the nonsense that DL's core 4 hubs make all the money and DL's coastal hubs are all money losers is not only patently false but defies logic including as to why AA and UA haven't figured out how to drive that kind of profitability in their hubs.
      DL does say its core 4 hubs generate the majority of its profits but its 4 coastal hubs are not necessarily unprofitable.

      In fact, there is a pretty good argument that SEA is not unprofitable for DL because if it was, there would be a pretty good case of predatory activity against DL by AS - but they have never asserted that.

      SEA could still be less profitable than ATL or DTW or... but be as profitable as AA is on its system - and likely profitable where clearly some of AA's hubs lose money. UA, despite saying its hubs all make money, does not have super performing hubs despite what their fans love to say about how great their hubs are.

      DL might have a wider range of profitability in its hubs but they have figured out how to generate high levels of profits on a system wide basis as well as have the global size and scale (which does include domestic) that supports industry-leading non-transportation revenue.

      maybe the non-sense about DL's profitability or lack thereof in some hubs will end sometime but I don't intend to go anywhere as long as some people make statements to that effect.

    9. DTWNYC Guest

      You didn't actually answer Ben's question. Just regurgitated talking points that you always make.

      The fact is, DL has a better deal with Amex than UA or AA have with Chase and Barclays/Citi respectively. That appears to account for the vast majority, if not all of DL's profits (and UA and AA's too).

      That still doesn't account, nor do you quantify with any facts, your assertion about hub profitability is solely related to flying passengers....

      You didn't actually answer Ben's question. Just regurgitated talking points that you always make.

      The fact is, DL has a better deal with Amex than UA or AA have with Chase and Barclays/Citi respectively. That appears to account for the vast majority, if not all of DL's profits (and UA and AA's too).

      That still doesn't account, nor do you quantify with any facts, your assertion about hub profitability is solely related to flying passengers. It's all just conjecture.

      At the end of the day, the balance sheet is what it is and all the airlines are making profits. But you keep making these comparisons about hub profitability, that are supported in facts.

    10. Tim Dunn Diamond

      we realize you have a short attention span, but, yes, I did answer the question.

      reread and you will see that the myths about unprofitability of DL's SEA and other coastal hubs and excess profitability of its "core 4" hubs doesn't consider DL's non-transportation revenue including the Amex deal. Again, DL didn't invent the loyalty program or cobrand card but it has managed to execute both far better than any of its competitors.

      as for...

      we realize you have a short attention span, but, yes, I did answer the question.

      reread and you will see that the myths about unprofitability of DL's SEA and other coastal hubs and excess profitability of its "core 4" hubs doesn't consider DL's non-transportation revenue including the Amex deal. Again, DL didn't invent the loyalty program or cobrand card but it has managed to execute both far better than any of its competitors.

      as for AS' very generous loyalty program, they are already pulling back on some aspects and will do even more as they roll out a single FF program.

      and corporate contracts and revenue are not tied to loyalty programs. DL's success is its ability to get corporate revenue and, as much as AS wants to have a piece of that, they are a very long way from coming close to challenging DL in the international and eastern US markets which DL either dominates or has a substantial advantage.

      DL will clearly have to come up w/ a few more strategies but the notion that AS will bulldoze DL out of SEA has been voiced for the nearly 10 years since DL made SEA a hub; the latest version of it is no more likely to become reality just because AS decides to add a few international flights in highly competitive markets with a product that will be inferior to everyone in the market for years to come.

    11. DTWNYC Guest

      Once again, didn't answer the question.

      "So when you're suggesting that hubs are "megaprofitable," you're really saying that Delta loses money flying people, but they're profitable because of market saturation with credit cards, right?

      But lots of drivel and insults.

    12. Tim Dunn Diamond

      since Ben and I both wrote multiple paragraphs, it would have taken 3 nanoseconds for you to lay out specifically what you thought was not addressed. But since you are more interested in grandstanding and shaming other people, that thought never crossed your mind 8 hours ago when you replied, now did it?

      And it is pretty clear that all of the legacy carriers earn enough revenue from their credit card cobrand programs to push...

      since Ben and I both wrote multiple paragraphs, it would have taken 3 nanoseconds for you to lay out specifically what you thought was not addressed. But since you are more interested in grandstanding and shaming other people, that thought never crossed your mind 8 hours ago when you replied, now did it?

      And it is pretty clear that all of the legacy carriers earn enough revenue from their credit card cobrand programs to push them over the line in terms of overall profitability.
      The question which you and no one else has bothered to answer is how dumb old Delta from Georgia has managed to turn its Amex agreement and its loyalty program into the most valuable programs in the industry when they invented neither.

      in fact, AA gets far more of its profits from its loyalty program while UA actually does a pretty good job with its air transportation business relative to its credit card program - but only if you exclude about a $1 billion in revenue and costs as a result of the CrowdStrike event which UA execs they plan for and expect things like that (but somehow didn't expect the Boeing MAX grounding even though the MAX and 787 have had multiple groundings) AND UA doesn't pay labor rates and profit sharing anywhere close to DL's levels.

      So, no, it isn't a surprise how much cobrand credit cards contribute to legacy carrrier profits including AS. and Ben knows it.

      what is clear is that the ULCC segment has no viable cobrand or loyalty programs and thus are forced to compete on fares - which the legacy carriers can and do match. LCCs such as WN have a loyalty program but cannot offset their high labor costs.

      Again, DL, which didn't invent much of what it uses as its key strategies, manages to execute its strategies better than every one else and ends up at the top of the heap.

      Ben knows it.

      You know it,

      and anyone that remotely understands how the industry operates knows it but there remain a chorus of people on airline social media that can't stand to admit that reality

    13. DTWNYC Guest

      Again, the insults. Means you have no argument.

      FYI, you're really not convincing anyone.

      You have this amazing knack to come up with rebuttals to arguments that are not articulated by anyone, except by you. It's like you're having another conversation in your head, that nobody else is hearing.

      Very odd

    14. Tim Dunn Diamond

      argument with myself about a discussion that Ben and I managed to figure out but you can't?

      Yes, ALL legacy airlines get an oversized benefit from their loyalty programs.

      YOU just can't stand to hear that DL has figured out how to get the BIGGEST benefit of ALL legacy carriers.

  13. Anthony Diamond

    It shouldn’t be surprising that the JFK club is by far the largest given all of the European flights and the domestic Delta One transcon flights Delta runs out of JFK. Seattle doesn’t even have any domestic Delta One anymore.

    JFK was also the airport with the most overcrowding issues at SkyClubs and is doing a major reconstruction, so the space was available. Also makes sense from a marketing perspective to go all out at JFK.

    1. Ben Schlappig OMAAT

      @ Anthony -- To be clear, I don't think the surprise is that the JFK lounge is so big, but rather that the other lounges are so small. Aside from the JFK lounge, all of the other Delta One Lounges are smaller than any American Flagship Lounges or United Polaris Lounges in the respective networks.

      I understand airport real estate is limited, and that's likely the cause. But still, three of the four lounges are very much on the small side.

    2. Anthony Diamond

      I got it. Notable that the new regular SEA SkyClub will be 14,000 square feet, with an 11,000 square feet DeltaOne lounge on top. Should Delta have just combined the two into one Delta One lounge? It is hard to argue that when you also need "regular" SkyClub space too. Similar situation in Boston I guess, with a new 21,000 square feet "regular" SkyClub in Terminal E alongside the much smaller Delta One lounge.

      ...

      I got it. Notable that the new regular SEA SkyClub will be 14,000 square feet, with an 11,000 square feet DeltaOne lounge on top. Should Delta have just combined the two into one Delta One lounge? It is hard to argue that when you also need "regular" SkyClub space too. Similar situation in Boston I guess, with a new 21,000 square feet "regular" SkyClub in Terminal E alongside the much smaller Delta One lounge.

      Delta needed premium lounge space domestically, true. But it also still needs additional regular SkyClub space, and many of the older SkyClubs need renovation

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Bret Guest

A11 is almost all the way to the end of the A concourse and a decent walk to the people mover that goes to S.

1
Ben Schlappig OMAAT

@ Tim Dunn -- So here's where I fundamentally disagree with you. You're suggesting that Delta has four "megaprofitable" hubs. Let's look at Delta's numbers for 2024. The carrier's CASM was 19.3 cents, but PRASM was 17.65 cents. So that's a negative margin of around 10%. Yes, Delta makes some revenue from cargo, but that doesn't get the carrier to breakeven. The place where Delta makes money is with its loyalty program, oil refinery, etc. So when you're suggesting that hubs are "megaprofitable," you're really saying that Delta loses money flying people, but they're profitable because of market saturation with credit cards, right? Of course Delta is the most profitable US airline, but that's not saying a whole lot, because the airline industry is a really bad business. So yes, Delta is doing better than United (marginally) and American (by a lot). Is there any math I'm missing as to how Delta is actually making money transporting passengers in any of its "megaprofitable" hubs?

1
Ben Schlappig OMAAT

@ Tim Dunn -- How does their revenue compare up and down the West Coast, and between Seattle and Hawaii?

1
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