The Alaska Atmos Rewards program offers great award redemption opportunities. However, there are a couple of quirks that often come up regarding which frequent flyer number you can have on a reservation. In this post, I’d like to cover the details of those rules, potential workarounds, and why they (probably) exist…
In this post:
Alaska limits award ticket frequent flyer benefits
When you go to the Alaska Atmos Rewards page with award charts and click on “General Terms & Conditions,” you’ll see the following restriction listed:
When redeeming points for an award ticket from an Atmos Rewards account, customers cannot enter another airline’s frequent flyer number and is thus ineligible for benefits from another program.
In other words, the intent is that if you redeem Atmos Rewards points for travel on American (just as an example), you can’t then swap in your American AAdvantage number, or another oneworld frequent flyer number, where you might have oneworld Emerald or oneworld Sapphire status. This would be useful in situations where you want to take advantage of oneworld lounge access, if you want to assign seats at no extra cost, or if you value an extra baggage allowance.
This policy counters the industry norm. I’m not going to say that Alaska is the only airline to have such a policy, but it’s definitely among the few.
Now, let me mention that this is in the Atmos Rewards terms & conditions, so you should follow the rules. That being said, let me note a few things:
- This is definitely not directly enforceable, in the sense that other airlines don’t have this policy, so when you go to check-in with a partner airline, they’ll typically gladly swap out your frequent flyer number
- While I’m not suggesting anyone violate the rules, this is buried in the terms & conditions, so it’s not like this is some very obvious thing, and I imagine a vast majority of people don’t realize this policy exists; I’ve never heard of anyone getting in trouble for this, but that’s not to say that it hasn’t happened
- There’s an advantage to keeping your Atmos Rewards number on an award reservation, which is that you earn status points for awards
I’m not suggesting people do this, but let me also point out the very easy workaround here. When you go to make an Atmos Rewards award booking, if you book for yourself, the Atmos Rewards number will be pre-populated, and can’t be changed.
Meanwhile if you select that you’re booking a “New passenger,” the frequent flyer program field will be empty, and if you leave it that way, you’ll then have the option of entering any frequent flyer number on the website of the partner airline, since there’s no Atmos Rewards number on that booking. There’s also nothing preventing the passenger from having the same name and date of birth as the primary account holder.
Again, I’m just sharing the factual reality of how things work, rather than condemning or condoning any practice.
Alaska limits lounge access with other elite status
Separately, I should cover a topic that’s along the same lines, but different, and it specifically impacts accessing Alaska Lounges. With most oneworld airlines, you can have one frequent flyer program number on your reservation (for points accrual and some elite perks), and then still use another frequent flyer number to access lounges, based on having oneworld Emerald or oneworld Sapphire status.
The Alaska Lounge policies webpage says the following regarding accessing lounges based on elite status:
All guests must include their eligible frequent flyer number on their reservation prior to check-in to access the lounge. oneworld frequent flyer membership cards do not grant access to the lounge and the frequent flyer number on the reservation will determine whether a member is eligible for access.
So you can only use oneworld elite status to access Alaska Lounges if that number is also on your boarding pass. Are there any workarounds here? Well, the restriction is only about what frequent flyer number you have on your reservation when you check-in and enter the lounge, and not about which you have when you board.
Of course if you’re relying on a particular account to get a complimentary upgrade or preferred seating, you don’t have much choice there. However, if you’re not actively taking advantage of any of those perks, you have more flexibility. You could always try to use your loyalty number that gets you lounge access, and then change your frequent flyer number at the gate, prior to boarding.
What’s the motivation for these quirky policies?
Alaska is typically a very generous airline when it comes to its loyalty policies, given that it’s something that sets the airline apart. So, what’s the motivation for these rules?
One would assume that the primary logic here for both policies involves reimbursement for lounge visits. I’ve written in the past about the economics of airport lounge access. If you’re accessing lounges based on elite status, it’s my understanding that the airline with which you have elite status foots the bill (and that includes for oneworld).
It’s possible I’m mistaken, but I know that back in the day the airline actually operating the flight paid for lounge access, regardless of which oneworld airline you had status with.
Regardless, it seems like there’s no downside to Alaska when you book a partner flight and change the frequent flyer number. Instead, the only circumstance where there’s even a possibility of Alaska incurring any cost would be for travel on Alaska. Again, at least that’s my understanding…
Bottom line
Alaska Atmos Rewards is a great program that offers lots of awesome redemption opportunities. There are a couple of oddities when it comes to changing the frequent flyer number you have on a reservation, though.
Specifically, if you book an award through Atmos Rewards, you have to leave your Atmos Rewards number on the reservation, and not a partner program number. At least that’s what the terms state, though there are certainly workarounds.
Furthermore, you can only use oneworld elite status to access an Alaska Lounge if that actual frequent flyer number is on your boarding pass. Again, there are some potential workarounds there, but that’s the policy.
What do you make of these Alaska Atmos Rewards frequent flyer number restrictions?
So if you are one world emerald doesn't Alaska recognize that?
I just got my Atmos card and getting 85K after spending $4k within 4 mths.....Will be buying new washer /dryer, going to Melbourne for the Australian Open($700, one way ticket) nice airbnb at $1000, then to Vietnam for 3 mths and will enjoying my stay on the beach....easy peasy.
I think there's a more obvious motivation, which is that they don't want their own elites using Atmos (etc) status for upgrades, and then picking up Sapphire cheaply from somewhere and using that for lounge access instead of buying a club membership.
We do use our ATMOS rewards number on Hawaiian Airlines flight and we are a Platinum and a Million Miler PLUS we have upgrade certificates.
But yet still get BUMPED to someone on the Waitlist that is upgraded to Business/First class-so what loyalty number are we supposed to used.
We used both Hawaiian & Atmos and many times-Hawaiian does the “One Eye Blind Draw” and forget about the loyalty customers with status.
After 20 years of being a shareholder and a mileage plan member I am canceling my Alaska Airlines credit card. The reason I'm canceling is because the $50 annual fee will no longer be credited to travel. The annual fee is being increased from 50 to $95 with none of that being credited to travel. The new program offers a companion fair but as a single person I've had that program before and it's a...
After 20 years of being a shareholder and a mileage plan member I am canceling my Alaska Airlines credit card. The reason I'm canceling is because the $50 annual fee will no longer be credited to travel. The annual fee is being increased from 50 to $95 with none of that being credited to travel. The new program offers a companion fair but as a single person I've had that program before and it's a waste for me. I will be retaining my Atmos account but shifting my credit card purchases to other companies that either offer a large signing bonus and no fee for the first year or no annual fee and one to one and a half percent cash back. I already have an American airlines card and a capital one card.
What effect does being a shareholder have on getting elite status with AA? Not sure of the relevance…. If you fly enough for elite status or are Million Miler, you’ll have free bags in your “quiver” of benefits without the terrible BofA credit card(s)
Sorry….I meant what does being an AAG shareholder have to do with it ?
They are completely unreasonable. They refuse the give me miles for a flight I took on Cathay, because on the booking I had my Cathay number (I book Cathay tickets over the phone with my profile number so I do not have to spoon feed them my details and risk typos, so the ticket always shows my Cathay number). After using my Cathay benefits, I often remove the Cathay number at the gate when boarding....
They are completely unreasonable. They refuse the give me miles for a flight I took on Cathay, because on the booking I had my Cathay number (I book Cathay tickets over the phone with my profile number so I do not have to spoon feed them my details and risk typos, so the ticket always shows my Cathay number). After using my Cathay benefits, I often remove the Cathay number at the gate when boarding. Now ATMOS sent me the following email regarding my missing mileage claim:
“If you are using one program to access benefits and another program to earn points in, this is not allowed as this is considered double dipping of benefits. Going forward during the booking process you would need to decide which one program benefits you the most and add that number at the time. We cannot give you points for a receipt that has more than one frequent flyer program number within that itinerary for any future flights.”
How stupid, there is no double dipping of benefits as I use each benefit only once. They should be happy that Cathay pay for the lounge access instead of Alaska and also Cathay pays to them for the miles issues to me (I assume the airline that I fly pays something to the frequent flyer program that I earn the miles with, or am I wrong)?
As someone who flies frequently, I have had the Alaska Atmos credit card for years. While it used to be a good deal, I will be cancelling it soon due to changes Alaska has implemented removing its value. One of the original selling points was getting a free checked bag. This is now only possible if you book directly with Alaska, using the Atmos card. For example, I can show up at the airport, decide...
As someone who flies frequently, I have had the Alaska Atmos credit card for years. While it used to be a good deal, I will be cancelling it soon due to changes Alaska has implemented removing its value. One of the original selling points was getting a free checked bag. This is now only possible if you book directly with Alaska, using the Atmos card. For example, I can show up at the airport, decide to check baggage and I have to pay, despite using the Atmos card. When the yearly fee is $95, if I can't leverage the free bag it loses its value quick. My recommendation and what I will be doing is to get a more universal travel/points card. Then points can be applied to any airline/rental car/hotel/shopping/dining, particularly if you have to pay for a bag check anyways.
I have never had any issues removing my Alaska number with the 10+ AA tickets I've booked with Alaska miles. I simply use AA's chat feature and ask them to swap the number and they fix it in a minute or less.
Probably the obvious one is that they want to create stickiness with reward bookings, now that you earn Alaska Atmos status points.
Unfortunately there is no workaround for Alaska-operated flights booked using Atmos.
I tried the new passenger in the drop down box
Problem is while the box is empty to fill in any FF account number it demands only an Atmos account number and won’t let you proceed with the booking if you put in an AA number
CX is even dumber.
You now cannot add non CX number on a CX ticket.
you can add it in thr onlinr booking, and probably the only airline that adds you easily assign a different frequent flier to each segment on the itinerary.
Very useful info here. My wife holds an AAdvantage card that we often use for free checked bags, but it's my account that would book any AA flights using Atmos. Seems I can just attach my Atmos number when making an award booking, leave my wife's number blank, and then manually add it in on AA's website later.
Here's a scenario:
I have the Atmos Summit card which gives 2 Alaska lounge passes per quarter. I'm also AA Platinum Pro so I put that FF number on my reservation on a domestic Alaska flight to get a potential upgrade to 1st. Can I use one of the Summit card lounge passes at an Alaska lounge even though my Atmos number is not on the reservation?
Poverty apparently strikes everyone.
Great observation, EuroTra(sh)
Maybe this’ll inspire us all to care for our fellow man who is in need of assistance…
The Summit card lounge passes are a long alphanumeric code that don't have anything to do with your Atmos number. As long as you're flying an eligible airline (AA is one), you should be able to use your lounge pass with an AA number.
When you do this, you’ll earn considerably fewer (50% ?) EQM and RDM. In the end you’ll be having to fly twice as much to re-gain your status.
it is an interesting question:
- let's say I used elite status to get seat assignment - or even upgrade
Then at the gate, just before boarding, I ask to swap the FF number. Will the system even catch that I am no longer eligible for the seat? If so, will it start re-arranging the (potentially full) cabin? Ask to pay? Anything else?
Multiple use cases in play here- earning Atmos elite credits, getting on upgrade waitlist upon checkin, free bags, entrance into AA lounge via Citi Exec or Alaska lounges. The best I can tell is that each of these is seamless where the PNR maintains both the FF account number used at booking AND the AA number applied via AA mobile chat. Requesting the AA chat agent replace the Atmos with the AA account via mobile...
Multiple use cases in play here- earning Atmos elite credits, getting on upgrade waitlist upon checkin, free bags, entrance into AA lounge via Citi Exec or Alaska lounges. The best I can tell is that each of these is seamless where the PNR maintains both the FF account number used at booking AND the AA number applied via AA mobile chat. Requesting the AA chat agent replace the Atmos with the AA account via mobile chat does not ensure all use cases are successful. I've found a second step is required to clear waitlist and access AA lounges- sometimes can be handled via mobile chat but not all chat agents are trained. The AA lounge agents can show you the PNR containing both original and AA account (which is required for AA lounge access) as confirmed by the lounge agent. I'm continue to experiment to find the simplest method to satisfy all use cases with the least effort and verification.
You can workaround this by DM'ing AA support on Twitter. I booked an Alaska award on AA and have the AA credit card, so I wanted to enter my AA number to get the free bag. I just DM'd AA support on Twitter, and within 5 minutes, they swapped it. When I flew, I got a free checked bag.
Same, this worked for me also.
Had this issue on an AA flight using Atmos points. Wanted my free checked bags since I have an AA card. Had to have the AA reps change it to my AA account at the check in counter and then it worked fine
Man, I love this phrasing. I'm going to steal it in the context of Citibike. As a lawyer I'm a goody two shoes by-the-book kinda guy, but given the traffic situation in NYC, I would be putting my physical safety at risk by following every single traffic law to the letter.
In other words, if the path is...
Man, I love this phrasing. I'm going to steal it in the context of Citibike. As a lawyer I'm a goody two shoes by-the-book kinda guy, but given the traffic situation in NYC, I would be putting my physical safety at risk by following every single traffic law to the letter.
In other words, if the path is clear and I am not obstructing anybody with a right of way, I am ridin'. Waiting obstinately for the green light means my path will be blocked by pedestrians and cars who obstruct my path, sometimes recklessly.
Bicycles are obsolete.
Powerful E-bikes sharing the roads under same traffic laws are much safer in dense populated area like NYC.
I’ll only use Citibike on the Hudson River bikeway because it is mostly segregated from traffic from about Chambers all the way to the GW. Actually makes for a nice workout (10+ mikes). Ever since that incident in 2017 (8 killed) they retrofitted bollards to prevent a similar rampage.
Thank you, Ben, as always for finding the 'workaround' on topics such as this.
If we earned status, we should get access, regardless. I detest these 'games' that airlines and other companies play to try to save cost by denying their customers the benefits they were promised. These 'gotchas' are 'not cool.'
On selecting which 'frequent flyer' program to associate with your booking, this also gets complicated when you book via OTAs like...
Thank you, Ben, as always for finding the 'workaround' on topics such as this.
If we earned status, we should get access, regardless. I detest these 'games' that airlines and other companies play to try to save cost by denying their customers the benefits they were promised. These 'gotchas' are 'not cool.'
On selecting which 'frequent flyer' program to associate with your booking, this also gets complicated when you book via OTAs like Amex Travel using the Platinum card for its International Airline Program benefits (sometimes saving a few hundred or even thousands of dollars on price.)
For instance, you might book the airline that operates, or its a codeshare, like purchasing a Qatar Airways itinerary via Alaska, but you have status with and/or want to earn AA points/LPs.
I've found that when using those sites, I enter the frequent flyer info that I hope will be attached. Sometimes it works without extra effort, but other times, it doesn't. And, if you call Qatar, they'll be like, 'sorry, you booked through a third-party, contact them first.' Or, they'll dismiss it, and say, 'just deal with it at the airport.' But, if you want OW benefits like 'free seat selection' you might want to pick those seats well in-advance, not wait till the day-of. Eh. Frustrating at times.
As far as Alaska lounges go, according to the r/AlaskaAirlines page, last day of JFK T7 Alaska lounge is October 27, 2025. After that point, the only 'AS lounges' will be on the West Coast for a while.
Well I, on the other hand, am suggesting people do this. Nothing illegal, immoral, or unethical about it.
Agreed. Nothing illegal, immoral, or unethical about what Ben advised.
Thanks for this. Being AA Plat means I get free seat selection with British Airways so if I use Atmos to redeem for a BA itinerary, I'll make sure to include my AA # from the start