United's Twitter presence has long puzzled me. When Continental and United merged they had two individual Twitter account with hundreds of thousands of followers. Instead of using one of those accounts post-merger (especially since you can change your Twitter username), they created an entirely new one. And as a result they have fewer than half…
Continue reading: I don’t think United understands how Twitter works…
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The only good thing United ever did on Twitter was when they used to offer ridiculously cheap fare sales for just a couple of hours. Snagged RT tickets from SFO to Sydney for about $550 all in
The tweet you highlight, to me, seems harmless. I don't believe any company would tweet negative news in that manner or anything similar. The information about their number of followers is fascinating though.
I think United should hire you to manage their social media; you are good at building anticipation and giving out just the right amount of information that keeps us coming back to your blog.
my 2 cents
"to Tweet something along the lines of “something is coming, stay tuned” can’t be interpreted any way other than negatively."
Umm...exaggerate much?
@Jonathan -- heck yeah! I loved those TWARES -- got IAD-SFO for $750! Its a shame they haven't brought those back.
That said - UA's twitter presence has been abismal, when compared to AA and others. I've tweeted to AA and have received a response and offer for help, with status info. UA just says "sorry to hear that"
Not sure if this is old news or not, but just saw this: http://www.mileageplusupdates.com/
Thoughts?
@ Jimmy -- That was announced a couple of weeks ago:
https://onemileatatime.com/united-adds-revenue-requirements-to-elite-qualification-starting-in-2014/
There's a negative feeling with this whole thing because of UA's move to PQDs and the similar things DL has done lately. No reason to think this will be an actual improvement for frequent fliers.
I can't believe the "chicken little" phenomenon that is happening on the FT thread! A "new rewards experience" doesn't suggest a devaluation to me. If they change the procedure of booking awards, I think they are most likely to add a points and cash slider like Avianca Lifemiles. Or I think they will add new ways to redeem miles. I got an email about redeeming for the Emmys or something like that. Wasn't of interest so I deleted it.
I don't think you understand what United actually does on Twitter. I cannot count how many times a DM to United has fixed an issue I've had, but it is a lot, and it has saved me hours on the phone with United.
I really don't see how this is alludes to a devaluation. Could it be? Sure. But it could just as easily be an addition to 1K benefits that all fares instantly upgrade as long is there is a seat available in a higher cabin.
I would not interpret that tweet is leading to negative news. Poor example of evidence.
If it smells like a duck and it quacks like a duck..... you get my drift
In the last couple of years, the new UA has given us only bad news; every time they say something and no matter how they spin it, it is not to my benefit - a loyal million miler, plat UA customer who did not jump ship to AA when the smart crowd did.
That is the reason why we have a very hard time believing this is going to be good news. I truly hope I am proven wrong.
I now suspect it will be 3 award levels like Delta. They can try spin it anyway they want I don't see this as a change I will like.
OH NO, LUCKY WAS RIGHT, SUCH A DEVALUATION!!!!!!!!!
At least, if that's what you consider status match from Premier Gold+ to Marriott Gold to be…
https://secure.unitedmileageplus.com/reg/MarriottStatusMatch.jsp?CHK=1