Former United Employee Who Shoved Elderly Man To Ground Is Suing

only in America*

Looks like the old guy gets pushed over to me - and that is where it ends for Mr Anastasia. I've actively avoided United for my upcoming travel within the US, I'd never have used them internationally anyway. They MUST have lost business as result of all the negative press this year.

Based on a string of recent incidents, it seems UA does provide training. The CSRs and FAs seem to be specifically trained in customer abuse.

But perhaps what Mr. Anastasia is requesting is WWE take down moves, and MMA lessons. 😉

This is why the rest of the world laughs AT America

oh COME ON. He can’t get serious.

Whenever I'm confronted by anyone, no matter how passively or how aggressively, I always bring my hands to my chest, palms out, and then back away by staying firmly in place and thrusting my palms into the chest of the aggressor, causing him to fall to the ground and get knocked out.

After they're knocked unconscious, I don't go to their aid, but I leave them laying there, not knowing how badly hurt they may be.

Isn't that how everyone "backs away?"

Obviously he's some racist. That doesn't excuse the agents behavior, but I'm sure the old guy did use racial slurs. The Hispanic agent is not gonna throw him to the ground for no reason.

He should be rotting in jail for this battery assault against a passenger a customer

Making a living with frivolous litigation - it's the American way.

time for employees to start being issued body cams?

@ben - I agree with you, if the fall to the ground was unintentional then any reasonable person would have gone to help out. That's disturbing. Even more disturbing is that no one else went to his aid. So maybe that adds intrigue to this counter suit...

Every country has their own culture and this is the American culture, nothing unusual.

"...a United employee shoved a passenger to the ground..."

Uh, correction needed here. "Ground" refers to the surface of the Earth outdoors. The surface that people walk on inside a building is not the ground - it is the FLOOR. So the passenger was shoved to the floor, not the ground.

Just thought I'd put that out there. Yo can all hate me now!

This united former employee shows whats wrong with the culture at united. He feels so entitled that only he is right and everyone else is wrong. Only such a person who after pushing an old man to the floor and leaving him to die, can still sue and claim he is right. Dr Dao's incident is not isolation. It starts with the CEO, and the way he handled Dr Dao's matter is the epitome of United's culture, and this ex agent is no exception. If not for the video proof, we can be sure united will blame the customer again.

@yvonne - I'll disagree with you there. While the US, unfortunately, has prominence in poor behavior for a number of reasons, we do not fit the stereotype. This type of behavior is not our cultural norm nor should Americans be defined, as a culture, as of such poor repute.

This happened in Houston. Hopefully, any trial will be in Houston. Texas justice (and southern hospitality) will prevail. Anastasia is going down, down, down. And.....his Union did not back him up?

@Abe

Could you share your powers that allow you to definitively determine if someone is a racist. The passenger could have simply used vulgarities like "you dumb asses" or even rude behavior by calling him useless or stupid and received the same level of customer service.

He shoved the guy end of story. Its not justified. I'm sure the guy was a prick to him, but that doesn't give him right to shove the guy.

Looks like both the victim and perv are douche bags.
And not surprised the douche had worked for Oscar.

Looks like both parties didn't tell the full truth.

A waiter works at a restaurant beat up a customer because customer complained about the food. Restaurant fired the employees and then employee sued the restaurant owner for not providing training on how to handle irate customer.

Does not matter what or who we believe ...... It s what the courts believe when it comes to paying out the cash.....!!

Can't believe there exists a lawyer who accepts a case like this. Then again in America it's always the employer's fault.