Hertz Will Pay $168 Million Over Customer Arrests

In spite of the payment . . . no (stickin') way.

Hertz is all around shady. They said I gave them back my Tesla uncharged and refused to take a photo and said sorry that’s with Tesla. Okay, sure I rented a Tesla …. THROUGH YOU, it’s beyond the scope my responsibility to deal with a third party.

168 million is peanuts to Hertz and as you stated it will mostly covered by insurance. They won't learn a thing

Would be great if you and the other travel bloggers started a boycott Hertz movement.

@Adam: All companies try to bounce the ball around. If you buy a laptop at a local brick and mortar store, it only provides warranty for ninety days to one year. After the warranty elapses, you must deal with the manufacturer. I then ask why does anyone bother buying from a local store at a higher price when they can buy online with all the tech support and full warranty provided. Dead silence. Same as when you do not buy air tickets directly with the airline or do not book a room reservation directly with a hotel. You will be left holding a bag. Same when people advise you to file a lawsuit at the courthouse. None of us will want to take that route now as all courthouses have huge backlogs, no sufficient court reporters on duty, and keep being sent back to court when your case is not being heard on the court date. Then when and how you will collect the judgement when the court rules in your favor.

Yea there is no way I would ever rent a car from Hertz again. I am not sure who ever would, given there are so.many competitors who don't put their customers in jail falsely.

Hertz has $168 million?

Sir, this is a Wendy’s

Funny enough I just got a letter in the mail this morning claiming I didn’t return a car 3 weeks ago, despite hertz sending a statement of charge when I returned it.

I haven’t been arrested yet but should I try to get on the class action? 😉

i appreciate hertz accepting responsibility finally, i appreciate the six figure settlement—but it still wasn’t worth 18 months of my life.

Just wait for them to arrest you.

“Moving forward, it is our intention to reshape the future of our company through electrification, shared mobility and a great digital-first customer experience.”

Phew!

“Digital-first” means the false arrests will stop!

Doesn’t it?

I actually woke up one morning to find a flat bed tow truck blocking all three of my garage doors at 5am. When I told him he was on private property he said he was instructed by Hertz to recover a stolen Corvette on a rental agreement that used my home address as the billing address with someone else’s name. I’ve never even rented from Hertz. They even registered my home address into the Automatic Traffic System database so if I were pulled over I could have been arrested. Long story short, over 2 years and several corporate attorneys later, the issue was finally resolved. No apology, no free upgrade if I chose hertz in the future. No Nothing. So I continue not to use hertz, despite Tom Brady’s stupid smirky smile in their dumb-ass
advertisements.

"While we will not always be perfect..." Wow, what an amazing admission, I'm sure we are all speechless at this revelation.

Almost like saying "Mistakes were made..." LOL

The blame rests on our lawmakers at this point. Pass a law that false reports of a stolen car means the HERTZ CEO GOES TO JAIL FOR 30 NIGHTS per car. Then watch as all false reports mysteriously disappear.

Classic example of a company using outsourced IT deveopers but nobody on shore with IT skills to validate the work. Guarantee that outsourcing will fail 99.9 pct of the time.

Or "your safety is our #1 commitment" no place safer than a random prison with zero explanation.

"Hertz believes it will recover a meaningful portion of the settlement amount from its insurance carriers".
Really??! Are they insured with Santa Claus Benevolent General Insurance?
My understanding is that if you are entirely responsible for the event/s for which you are claiming, your claim will be denied (especially if you have admitted liability and sorta apologised).

No, they mean they are giving you the one digit (finger) salute!

Or not, depending on how well liked the CEO is by the rank & file... 🙂

It's so sadness for those people whom went to Jail. They life will be not the same. I am shame of Hertz Company. Munziotti

A bit of a stretch.

Still, a pretty goid chunk of change.

Yes. Fill in the clain form and expect a $468K direct deposit shortly thereafter.

Even if you saved a few bucks?

You want to arrest a C corporation? Is's a tax entity.

Let’s all say a prayer that one of the remaining cases completes discovery and a well publicized jury trial. After which the decision will be unanimously in favor of the renter.

I'm curious - have other companies had people arrested by mistake?

Good news for me. Usually Hertz is not cost effective anyway so I wouldn't chose them

Hopefully Hertz is facing thousands of charges and fines for filing false police reports. That may get their attention as its unlikely their insurance covers criminal acts.

Screw them they tried the same bs with me except I bitched pissed and threatened to sue the living shit out of them, helps having a lawyer or two in the family.

Long story short. Do not rent from Hertz. Spread this info and warn your friends and family. I also find the payment they are finally making for unjust jailing ridiculous. How about 2 to 3 million per person for anyone sent to jail. Then they’d learn a thing or two.

Long story short. Do not rent from Hertz. Spread this info and warn your friends and family. I also find the payment they are finally making for unjust jailing ridiculous. How about 2 to 3 million per person for anyone sent to jail. Then they’d learn a thing or two.

FYI. What hertz was allied to pay out was nothing. Here’s Hetz’s yearly profit.
Hertz Global Holdings net income for the quarter ending September 30, 2022 was $0.577B, a 1.05% increase year-over-year. Hertz Global Holdings net income for the twelve months ending September 30, 2022 was $1.266B, a 316.45% increase year-over-year.

They've actually been pretty reasonable lately. They used to be one of the most expensive, but I'm sure demand dropped a bit when these stories came out. All they had to do was slightly reduce prices and they're as busy as ever. In fact I'm renting a Hertz car right now - with some trepidation.

I think it's a classic example of lack of corporate ethics, period and full stop. They had years to fix this problem and they did not, despite the very real stories of the hardship they unjustly caused people.

while you’re not wrong, and the average paycheck from this settlement isn’t insignificant, it should be noted that this didn’t just happen to poor people.

a lot of victims wouldn’t ever have seen that much cash in one place otherwise, and it may turn out that their arrest was an inconvenient blessing.

i on the other hand was making a shitload of money when hertz ruined my life. the damage to reputation—when you’re accused of a felony, you watch your family and friends evaporate and presume you did it—hertz will owe me that forever, no matter how many checks they cut.