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Transfer Amex Points To Singapore KrisFlyer With 20% Bonus

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(@lucky)
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Joined: 13 years ago
[#12716]
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There’s a new transfer bonus for Singapore Airlines KrisFlyer, which could be worthwhile, especially when stacked with another offer.

Continue reading: Transfer Amex Points To Singapore KrisFlyer With 20% Bonus

Share your questions, experiences, and thoughts below.


12 Replies
12 Replies
 Ktc
(@Ktc)
Joined: 9 years ago

Posts: 51

When does the Gold status expire if you transfer now vs Feb?


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 Nick
(@Nick)
Joined: 6 years ago

Posts: 116

How long do you keep gold status?


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(@Bgriff)
Joined: 13 years ago

Posts: 660

So do you have to transfer 250K Amex points or ~209K Amex points (~250K SQ miles) to earn the Star Gold status?


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(@platy)
Joined: 9 years ago

Posts: 204

I saw a post on a travel blog (can't remember which) and the transfer had accrued the bonus points, but those bonus points did NOT count toads the status total. This 250k would be needed.

Perhaps someone can confirm either way.


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(@platy)
Joined: 9 years ago

Posts: 204

A word of caution, folks...

...my recent experience with Krisflyer has been very concerning:

- The change date online facility for an existing booking does not work
- The call centre wait times are excessive (hours long)
- The call centre will not respond to requests to make changes / cancellations to award bookings - you are told you will get a call back in 48 hours from the award team - this has never happened over four attempts
- I cancelled an award flight online and the wrong points total was refunded (the points due to expire that should have been extended because of the COVID exemptions were never returned even though it said they would be during the online cancellation process)
- I did manage to get case number for them to resolve the issue and emailed a screen grab showing it said that the 106,000 points would be returned - they promised a three day turnaround 4 weeks ago.

I was initially going to transfer from Amex to get the Silver status (thus enabling a paid 12 month extension of point expiry), but given may experiences I will not transfer or earn any more points on SQ / Krisflyer until it is clear the their lack of service issues are resolved and they are back to pre-COVID normal.

Similarly, I would strongly advise anyone considering a points transfer to pause and consider the risks involved in ZERO service provision to change or cancel an reward bookings.

To note that the current comments on the SQ Facebook page are a long and sad repetition of customers receiving zero service, no call backs, etc.

This is a very sad state of affairs given the airline's usual excellence in delivering its product - I have flown with the airline a number off times in their first / suites and always enjoyed outstanding service.

SQ appears to be in total meltdown.


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(@Christ)
Joined: 9 years ago

Posts: 26

@platy: "meltdown" is the correct word. wait times on the phone are hours long, and if you go to their office you're told your number will be called in 3-4 hours. even when you get an agent, they make the promises they made (and kept) pre-covid ... but the words mean nothing. the back office seems to be in complete meltdown.


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 TimR
(@TimR)
Joined: 8 years ago

Posts: 78

The transfer bonus is tempting with SQ releasing widely available space next fall for JFK-FRA


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(@Ksa63)
Joined: 7 years ago

Posts: 156

I have used the website chat service to redeem awards several times in the past year. It has been quite easy and good. As a Solitaire member there is usually no more than a 2 minute wait on the phone. I can’t believe service for others has become so bad. Thats not good at all.


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 eric
(@eric)
Joined: 10 years ago

Posts: 130

to bad I cannot use those huge amount United miles sitting in my account 🙁 would transfer those in a heartbeat.


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 DCS
Diamond
(@dcs)
Joined: 5 years ago

Member
Posts: 1312

So, you would transfer huge amounts of United miles, which do not expire, to SQ miles, which have a shelf like of just 3 years, when United miles would take you, including through another *A carrier, to most places where SQ flies, as well as to many where SQ does not, and do so much more conveniently in many cases, if you are U.S.-based?

"to[sic] bad", indeed, because it would've offered to do the transfer you, as it would've been such a good riddance!


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(@Miranda)
Joined: 5 years ago

Posts: 1

Is this deal still ongoing?


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(@Oliver)
Joined: 7 years ago

Posts: 16

My question as well.......


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