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Singapore Airlines New Premium Economy Details (777 & A380)

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Last year I first wrote about how Singapore Airlines will be introducing a premium economy product in the second half of this year. They’ve been tight-lipped about the new cabins, though a couple of days ago they finally unveiled the first routes which would feature the new premium economy cabin.

Continue reading: Singapore Airlines New Premium Economy Details (777 & A380)

Share your questions, experiences, and thoughts below.


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27 Replies
 Abs
(@Abs)
Joined: 13 years ago

Posts: 11

BA gives you 2 options of the Club World main menu in WT+, but I'd argue BA CW menu is pretty similar to Singapore's Y menu...Singapore does have BA beat on the luggage and check in service though! Ben I really think you should fly a long haul Y and review it for us! It would be really interesting to see your opinions on it ;P


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 Tom
(@Tom)
Joined: 12 years ago

Posts: 576

Who makes up the market for PE? If I were paying cash out of pocket, I would never choose this over economy on a long flight. You won't be able to sleep either way, may as well save some money. Is this for business people who's expense account will not allow them to fly business, but this somehow still counts as economy?

I also think it is funny that in the last two decades, first has largely gone away, business has become what first used to be and premium economy was invented to be what business used to be.


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 Wp01
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Just glad they didn't touch the upper deck economy section on the A380. While some of the A380s feature biz on the entire upper deck, those that don't have my favorite seats *cough* 73K *cough* not missing a window *cough* own private sidebin (72K has access to two bins but both are shared with 71K and 73K, 73K has one on its own, the other shared with 72K)


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(@Ralph)
Joined: 14 years ago

Posts: 19

You get 3 main meal choices in SIA Y.


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(@brinks101)
Joined: 5 years ago

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Posts: 16

@Tom - that is exactly what it is. As Fortune 500s tighten their belts, first to go is T&E budgets. Most are cutting back on low-level employees flying business, but instead giving them the option of flying PE on long-haul routes. Smart move by SQ on making this update at the right time. Stinks for the mileage earner/burner.

Really interesting how technology has enabled FC to improve by leaps and bounds over the last 10-20 years of aviation and we now see closed suites, double beds, huge TVs, etc. However, now as corporate T&E budgets (major drivers of Airline rev.) have been tightened, airlines have actually been scaling back the product offering. Business class is now more like First Class used to be (lie flat, but no fluff). Prem Economy is is now like Business used to be (recliner, minor perks) and economy has remain unchanged. Basically, we are back where we started, but with new names.


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(@Anthony)
Joined: 12 years ago

Posts: 3

Tom - As many airlines go to the 3-4-3 configuration in economy, premium economy becomes increasingly attractive when booking cash, especially for flights over 6 hours or so. I've done it before and would do it again. Also, a lot of corporations will send extra employees in premium economy as opposed to business when traveling for meetings.

I've done HKG-JFK long haul in economy a few times, I am glad the option is now available for PE.


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 John
(@John)
Joined: 12 years ago

Posts: 225

Peter,

Corporate America has never made as much money as it's making now. Where is this " tighten their belts" meme coming from?

https://www.aei.org/publication/stock-market-rally-is-supported-by-record-corporate-profits/


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(@Neil S.)
Joined: 13 years ago

Posts: 573

How do you think this compares to CX? I still can't really see myself in this setup for a 15 hour flight.


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(@norman)
Joined: 5 years ago

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Posts: 0

For what I observed from the pricing trend of CX PE, the marginal price difference on a 10-hour+ long haul would be minimal(within +10%), with a product comparable to domestic First I certainly would mind to give it a try. Having said that, I do find that I can consistently grab exit-row seats on long-hauls, and I'm a bit too tall for the foot rest on those domestic First seats to actually work, so not sure about the marginal values the PE product has in my situation. Certainly wouldn't pay 2~3x the price to fly that.


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(@TheRealBabushka)
Joined: 12 years ago

Posts: 191

Ben,

Thanks for providing an analysis of the pricing. It's pretty decent prices.

Can PPS credits be accrued for PE bookings?


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(@Miles Down Under)
Joined: 13 years ago

Posts: 38

Choice of bread! Bottled water! They really are splashing out with this product...


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 Wp01
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On both my SIN LHR SIN flights last year, they had 3 main courses for the biggest meal just after takeoff in Y, though only 2 for the pre arrival meal.


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(@lucky)
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@ TheRealBabushka -- Yep, should be possible!


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(@lucky)
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@ Neil S. -- Seems to be comparable in terms of the hard product.


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(@Andy Avery)
Joined: 12 years ago

Posts: 1

How do these new seats compare with the Premium Economy seat that the 340 had which i thought were wonderful


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Admin
(@lucky)
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@ Andy Avery -- I'd say they're comparable in terms of size, though will be a bit "fresher."


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(@David m)
Joined: 14 years ago

Posts: 29

Flew a380 from London to Singapore round trip in economy in a row near the back were there were only 2 seats instead of 3 seats on the left and right sections of the plane. Additionally there was like seat feet of space in front of us. These seats were $50 extra to book - best $200 for the 2 of us that I ever spent!


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 DD
(@DD)
Joined: 12 years ago

Posts: 1

I have seen the animation from my Krisflyer email but not seen any images of people sitting in the seats.

How does that calf rest help?

What does the screen look like when the passenger in front has fully reclined?


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(@Hugh123)
Joined: 12 years ago

Posts: 1

I fly Australia to UK twice yearly and rate Singapore Air No 1 every time - but, have they dropped the ball this time in the position of the toilets ?

In each format A380 & 777, it looks as if Premium Economy passengers will have to walk through the complete length of the Economy cabin to visit a loo !


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(@Trevor)
Joined: 12 years ago

Posts: 1

Being 6'4 its nice to have the option of premium economy with the extra space. I've flown Qantas premium to LA and Back and its well worth the extra. But why should us tallies be unfairly treated by airlines in the first place. After all we're not all 5"9. its ok getting a exit row seat (when you can get one) but then you loose some of the seat width. I'd gladly pay a bit extra for just more legroom in economy class. Maybe they could do a Tall Person Economy class ??!! lol


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 Zee
(@Zee)
Joined: 11 years ago

Posts: 1

Looks like an average PE product... Nowhere near to the top-tier PE products like NZ, TK, or even LO, and not mention their C and F products, and price looks insane compare to what LO and TK offers... Hopefully they do have great catering and service to compensate...


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(@theflyingswissman)
Joined: 5 years ago

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Posts: 0

For all those who have booked flights in the new PE on SQ, be aware of delays in the seat installation programme:

http://www.singaporeair.com/jsp/cms/en_UK/press_release_news/150903-peydelays.jsp


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(@Joshua)
Joined: 11 years ago

Posts: 1
(@redkitty)
Joined: 5 years ago

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Posts: 0

Hi does anyone know if the B777 are affected by this delay in rollout? Or has anyone else who is travelling PE on B777 been notified of downgrades? I called the CC and they know nothing of course. I have PE tickets booked to visit on SQ305/306 LHR-SIN over X'mas and no one has notified me of anything so far. But seeing all the online articles about what a big mess the cancellations have been, I'm not sure and I prefer to cancel if the B777 are also to be affected and go BA as they have the B787-9 rollout on LHR-KUL with the newish PE for the same period I am travelling so I could do a cheap hop from KUL-SIN if required.


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(@a-lian)
Joined: 5 years ago

Posts: 0

What the point of having a product when one can't get access to it.Guess what after the first delay .... its delayed again !!! this time they dumped me down just 1 day before my flight without even the courtesy of informing me (had to find out on my own) and no compensation mentioned and not giving me any solid options for alternatives.

So it really seems SIA doesn't care about its reputation.


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(@gerard-tremeaux)
Joined: 5 years ago

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Posts: 0

Tried the PE product on their A380 from SIN-DEL recently. The trip got off to a bad start since the flight left five hours late from SIN. The actual product is just fine- nothing great. The food is the same inedible stuff served in economy with the exception of a few more options from book the cook. The seats are wider (observation only) although I gave never flown on economy on SIA. The cabin isn't really separated from economy so didn't feel so exclusive and the loo is shared with economy and never cleaned (and offers a single bottle of mouthwash so that you can exchange germs with the rest of the Cabin). All in all, seems more like a gimmick except for the slightly wider seats with greater pitch. Oh and the champagne is vile. On the plus side you earn 110% miles.


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(@Cyndy Graves)
Joined: 11 years ago

Posts: 1

My husband and I have booked with SA back in September 2015 for Prem Seats only to be told yesterday 21st Jan that our flight which is on the 5th Feb 2016 has no Prem seats and we have been downgraded to economy with a £125 per person voucher to spend on board (win win for them). We paid over £4000 for these tickets and could have purchased economy from another Airline for £750 each ... I am utterly disgusted and there is nothing I can do. Thy have offered a free Prem upgrade on my next flight but sadly I know this will be my last long haul flight . How can they sell these tickets and then say opps sorry we made a mistake but we are not going to upgrade you for free we will just downgrade you and insult you with a voucher to spend on our plane ... surely this is false advertising ?


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