Review: Singapore Airlines Business Class A350 Singapore To Kuala Lumpur

I don't know. I've flown a lot of shuttle flights along the coasts and you get free beer/wine on JetBlue and Alaska/Horizon. I'd take a proper beverage over that nasty croissant.

Nice review! Amazing service and product. Is the A350 regularly scheduled or was this a one-off?

Oh yes. I took the same flight with my family in Economy and it’s was a truly memorable experience. At the end we only wish the flight was longer. We enjoyed our time on the plane and wanted more once we landed in KL.
Looking forward our next adventure from Tokyo to Singapore with Singapore Airlines and yes this time it’s premium economy.

I don’t know...perhaps size of aircraft and regulations on service during descent varies. In your qatar review people were still eating during descent...is that always allowed?

@Alpha, you'd get proper Charles Heidsieck on a sub 200 mile route on SQ. Not even in JetBlue Mint do you get proper champagne on a transcon. Get a grip, the croissant is just the icing on the cake. US carriers are decades behind this product.

‘At the same time, I think it’s only fair to mention that Singapore Airlines can’t in any way to compete with service on Gulf carriers on flights this short.’

Not all Gulf carriers. Only QR. This level of service will never happen on a 45-minute flight on EK or WY.

Please edit your post. Only QR goes above and beyond for short flights.

Malaysia Airlines serves a full meal in J for the Sin-KUL flight tho

To clarify: I indeed mean WY in the above post (Oman Air). EY (Etihad) is far, far worse. WY is not a typo.

@VT-CIE

I regularly fly MCT-DXB in Emirates J and the quality of the food is outstanding. You receive two beverages in-air and a full meal, and that flight is just 40-50 minutes. However, I do agree that WY is not as good on these ultra short haul flights.

@JW they weren't serving champagne on this flight. And seriously who cares on a slightly longer 200 mile flight? Keep the champagne, I'll take working WiFi and air vents.

(FWIW I've flown this product medium and long haul and I'd take Mint over it. Service and food is significantly better with Mint.)

Perhaps the reason they leave the sandwich in the wrapper is to give you the option of taking it with you since the flight is so short.

@Jay J
That was my thoughts.
I think it was MU red-eye in J. They asked if I wanted breakfast serverd or in a to go bag.

I appreciate a lot of these reviews. I'm hitting some of these cities in the next few weeks so its great to have up to date reviews since service/product quality can change over a period of years.

On a 5hr trans-continental flight in first on a US carrier you are served a pre-take off drink in plastic and they try to pass off sparkling wine as champagne. They really are a joke. On American the other day (in first - why do they even call it that when at best its premium economy) I asked for a coffee with milk, not cream and it was cold, genuinely cold, and the reason I got was because I asked for milk in it. I looked at the flight attendant and said "seriously that is your excuse?" They really are so far behind its not funny.

You are FAR too generous in this review. I'd rather take the snack basket with choice of drink on AA F from DCA to LGA. As others have said MH serves proper food and drink on the exact same route. This is pathetic for any airline, especially SQ.

I flew the same flight in business KL to Singapore. While there was a drink prior to departure and a bottle of water, but no food or drink was offered after takeoff. Not really necessary on what is about 20 minutes in air but I was surprised.

As per @joebiden, they're right. While they don't serve alcohol, MH has served me hot chicken satay on this exact flight in J in the four times I've flown it.

No excuse SQ.

No matter what, most of us would agree that the ME and Asian carriers on such a short flight still beat the US carriers in terms of service, presentation, and food/beverages. They simply cannot compete on the same level as their peers in the East. Also, on such a short flight or even longer flights, US carriers would never use widebody aircrafts to the scale of their competition in Asia.

SQ's shortest flight isn't SIN-KUL but SYD-CBR.

Ah, if only this kind of aircraft and service were the norm in the US....

Well, I wouldn't be so sure about QATAR AIRWAYS, that type of service was offered before on intra gulf flights, back in 2015 the cabin crew refused to continue the service due to time constraints on flight less than an hour, however no worries, these days after the blockade the only remaining flight is to Kuwait city - KWI. and a short haul of similar caracteristics would be to SYZ - Shiraz. both over 01 hour flight time wich I doubt they would offer a full meal service like the airline did before. In this life. in this world every past time was better.!

Well, I wouldn't be so sure about QATAR AIRWAYS, that type of service was offered before on intra gulf flights, back in 2015 the cabin crew refused to continue the service due to time constraints on flight less than an hour, however no worries, these days after the blockade the only remaining flight is to Kuwait city - KWI. and a short haul of similar caracteristics would be to SYZ - Shiraz. both over 01 hour flight time wich I doubt they would offer a full meal service like the airline did before. In this life. in this world every past time was better.!

@Lucky, what if it is really turbulent and the captain keeps the seatbelt sign on for the entire flight? Would you get a cold drink because SQ is a very strict airline when it comes to seatbelts. Would the crew be able to provide any service?

i flew with bangkok airways when a i was in thailand. in 1 hour flight they gave analmost propter lunch served on a tray, even in economy class. it was so crazy. the flight attendants had to complete the meal service in 20 minutes: a crazy rush! After the served the mela they passed after 15 minutes to take the tray back. The food was good indeed.

i flew with Bangkok Airways when a i was in Thailand. In 1 hour flight they gave an almost propter lunch served on a tray, even in economy class: it was so crazy. The flight attendants had to complete the meal service in 20 minutes: a crazy rush! After they served the meal they passed after 15 minutes to take the tray back. The food was good indeed.

@ Oliver -- I imagine they wouldn't be able to provide any service, and I would guess that even happens sometimes. I find Singapore to be a really strict airline when it comes to seatbelt sign use, crew being seated, and hot beverages not being served at that time.

CX is better than this on short hops.

There is NO SQ115. All SQ flights ex-SIN are even numbered, with exception of Oceania flights that are odd numbered ex-SIN. Based on your departure timing, you would have been on SQ118 and not SQ115 which does not exist.

nice to see Champagne on offer for this mini-flight of Singapore to Kuala Lumpur flight (where taxing time is almost longer than flight time); would SQ offer playing cards on this short-range flight?

I flew SIN-KUL with SQ in J and then KUL-SIN with Ethiopian Airlines in J (5th degree that continues into Ethiopia). Interestingly, ET offers a hot snack on the route, served on plates with proper cutlery. They also had full bar available, blankets, pillows, PDB, etc. Even though I was getting off in SIN, they came by and provided me an amenity kit as well... not bad for a 45 minute flight!

Yes, Ethiopian Airlines is more competitive on a route in/out of SIN than SQ.

"I didn’t have a pre-departure drink, given that I had a good amount of Dom Perignon in the lounge and a good amount of Krug on the previous flight, and I figured I had already maximized my enjoyment."

@Lucky, This is just sad. You can never maximize enjoyment when it comes to alcohol. I'm sure @DEBIT would claim that the WHITE, MALE, REPUBLICAN scum would never stop drinking. You shouldn't either.

Cheers!

I just had the same flight in July and they must have changed their service...and not in a good way.

Water or juice only for a pre departure drink. Absolutely NO alcohol served during the flight either and NO food ! I was sort of shocked but it’s only a 30 minute flight. Makes you wonder why you’re paying for a business seat ?