Review: Qatar Airways Qsuites Business Class 777 (DOH-DFW)

Looking forward to my next Qsuite flight coming back from TBS (DOH-PHL) just after Christmas. Great review.

Great review. I am flying Q-Suites next month for the first time since 2020 and it's good to know it's the same great experience I remember.

"a lot of people just eat much of the flight out of boredom"

Translation of this statement nowadays is "break from wearing masks still enforced by QR"

Another Qsuite/Qatar Airways praise review. Getting a bit tired of them now actually. Much as you love QR, I think it would be a bit more interesting if you could review the fallen star, Etihad, on their new A350 and see how much of their pre-pandemic standards they have (or haven’t) been able to maintain. Now that would be a much more insightful review: rather than the two big Gulf airlines which continue to do well, I’d like to see your opinion of the one (not-so-)big Gulf airline that isn’t.

@ VT-CIE -- I totally hear you, and intend to fly the Etihad A350 soon. I wanted to review a more "creative" product than Qsuites, but there were quite literally no other award options for our dates, as we were flying right after Ramadan.

@ Luke -- Hah, fair, though it's my understanding that (at least unofficially) Qatar Airways doesn't require masks while seated in Qsuites, since there are doors. I didn't see them say anything to anyone about wearing masks.

Glad to see it's held up well. I do miss Q suites, its been since 2019 that I've flown on them (also a 77L)

Great review. On a rather unrelated note, I will travel on Avianca in Business Class this fall and wanted to look if you had any Avianca reviews, but couldn't find any. Am I missing something, or did you not review Avianca yet? Thanks

Something doesn't add up:

TK has 49 business class seats in 2 cabin 777 in 2-3-2 layout (7 rows split 4 in front and 3 back cabin)

QR fitting 42 seats in same plane in 1-2-1 layout should give an idea how tight the seat pitch is.

Lucky, another great review. Agree, it's hard to beat Qatar in just about any department, except, I wish the seats were a tad wider.
Also agree the lavatory size and ratio on the 777s is much better than on the A350s which IIRC have 3 (for the -1000, which has 46 J seats.

The pitch isn't a problem for me (I'm 6 ft), but I do wish the seats were a bit wider. The problem is that because right next to you is the footwell of the seat behind/in front, you can't really extend your arms beyond the seat dimensions.
From that point of view (only) the non-Q-suite A350s feel more spacious and there is more room to stretch. But (especially for a long flight) nothing beats the exclusive feel and privacy of the Q-suites.

I just flew 3 segments on 350’s and I’m afraid that the advertisements are just as frequent/annoying on that plane too.

Glad you got a QSuite. Flew DOH-YUL on Thursday and what was booked as QSuite ended up being an old B773 with 2-2-2. (Maybe QR thought being it’s 25th Anniversary it would let me celebrate on a 25-year old plane…with no wifi!) Bad soft product too as no bread/roll on the plate nor offered when asked for some. Had to also request wine twice after having given my choice to the FA when I ordered dinner. Having flown QR more than a dozen times pre-COVID in a variety of its 1-2-1 seats, this was the worst experience all around.

QR still requires masks on the 2-2-2 B777s and of course all of Y. Not sure about the other more open 1-2-1 seats.

I seem to recall that on dinner service, items were spread out on the tablecloth but on my recent flights everything was delivered on a single tray (appetizer followed by delivered entree).

this might be an unpopular opinion but I’m actually not a fan of Qsuites. Sure it looks beautiful, the service is great, etc BUT the seat feels like a coffin when laying down…..the cubby hole is tiny and the overhanging table traps the knees in. no chance of sleeping sideways. Purely from a comfort perspective, I prefer the seats on the A380 and A350. I’ll even go as far as saying BA’s old club world is more comfortable by not trapping your legs.

Love QR.

Yes the best business class still, and totally agree the crew work so hard, they aren’t the happiest though because of it but dare not make it public..

Just got the email from QR telling me that the equipment has changed to the nonQ seats.
I’m so gutted - I was so looking forward to it, now I have a seat mate

Had my first QSuites longhaul flight 2 weeks ago, DOH-ORD (had the exact same menu as on your flight), and I was absolutely amazed. It's like... all the little things that add up to make QR overall better than the "average/as to be expected" business class product. Plus the crew. The woman who worked my aisle and served me, just flawless.

I will say that even though the seats themselves may be holding up structurewise, I'm not so sure about the electrics. For the seat on my flight, the remote control was stuck in the holder. It, the IFE, USB socket, and power port all failed 5-6 hours into the flight. 2 resets by the crew and it still didn't work. Fine. I switch seats to the empty one across the aisle from me. That seat had sticky and stiff seat control buttons. They still worked but the controls were very stiff, like someone spilled liquid on them.

There aren´t because Avianca is going downhill, don't expect anything better than a domestic US first class (good luck with wifi or entertainment on board). Avianca is becoming an ULCC.

Did 3 flights last month on this a/c (4th on a A380) .
I would choose a middle seat next time, as the suites appear a little more spacious. I chose rear-facing window seats for the same reason you did, but I would trade the view of clouds for a more spacious seat.
The amenities packs are a shadow of the pre-pandemic variety, and on 2 flights the scaled-down Diptheque products came in a cardboard box! Toothbrushes are in the lavatory. The toothbrush would be ideal for your camel, in my opinion, but too rough for a normal person!
F&B was as described, although I ate a fraction of what you managed to put away.
On the A380 I asked for a tour of the F cabin, which was empty.
Very impressed, to the point where I have booked 2 F sectors ,(SYD-DOH-LHR) in early October.
Interestingly, I booked online with BA Avios (135,000) on a single PNR, whereas AAdvantage would only allow 2 separate sectors , for 172,000 miles. BA have sharpened up the miles needed to redeem on QR since QR switched to Avios, and BA, IB and QR had the same number of miles to redeem.

Hi Ben,

Great reviews as always.

Just curious, did you book both these mileage flights via AAdvantage flights well in advance, I ask as even with Qatar Privilege club directly as a Platinum member I always find it difficult to secure 2 seats (unless I take the flex x2 mileage awards).

Thanks

The cabin crew even told my wife the other week that she doesn't need to wear a mask in business class.

I know that Avianca isn't the best airline, but from Europe to South America it's not like there are so many great *A alternatives, even less with award availability. And the airline not being the best didn't stop Ben before (remember TAAG Angola).

As with up your seat change, on one of our suites flights, we realized that doors don’t resolve all problems. In our case, a kid (about 4) jumping on the seat while in bed position and hanging over the divider looking at my husband……while the mom slept……Fortunately there was one empty seat and he could move.

@andrew: I’ve books Qsuites w AA miles for my wife and I several
times. Typically 9-10 months in advance with flexibility in departure point from US has always done the trick for us. Good luck.

I'm flying Qsuite for the fist time on Saturday from JNB to LHR with my girlfriend (hopfully to be my fiancée on the way back) and I'm so excited. I was meant to try it out in 2020 but that got cancelled.

I believe AV’s service on their longer haul flights including BOG-JFK/LAX will still offer full service in all cabins. This is something that needs to be looked into as I just don’t see AV offering a incompetive product on these long haul flights to Europe & Deep South America. I believe these markets will remain full service versus a LCC product.

Hello Ben, I just resumed international travel since the pandemic started and my last two Global Entry arrivals have been a disaster. DFW had a really long line to use the kiosks and at JFK they asked for my passport as well as the ticket and asked us a bunch of questions. Both times it took about an hour to clear immigration and customs when it used to be much faster. I was wondering if you could do a post about any differences you've seen or if you think the general GE experience has deteriorated

About masks: we flew on 18 June Cape Town/Doha/Heathrow and were asked to wear masks at all times other than when we were in our suites. Fair enough I thought. The crew wore their masks at all times, certainly when they were interacting with passengers.

Good luck Nathan. We’ve just flown on an A350 from Cape Town and the Q-suites are splendid. No other word for it. If she doesn’t say yes after, or during, the flight then she’s not the right one for you!

Jealous that you got to try the 777-200LR. I'm flying Qatar in Business Class on March 15 IAD-DOH. When I booked it and up until recently it was designated Q-Suites, but sadly it has been downgraded to a non Q-Suites airplane. So I'm on the old 6 across configuration. They technically have a rule that allows you to switch 21+- days if there's a switch from Q to non-Q, but since I booked using AA points they cannot change it and there's no other avaiability so AA cannot change it either. I'm stuck. But I'll live.

Word of Warning if booking Q Suites on AA Award Tickets. Beware QR equipment changes.
Booked MLE-DOH-SEA on Q Suite 777 departing M|LE Mar 30, 2022. Mar 23 QR changed aircraft to non-Q Suite with no row 5 (our honeymoon row). QR sent change seat request to AA for ticketing into row 4. When revised ticket numbers returned to QR they properly updated wife's ticket but forgot to update mine. Then cancelled old tickets.
On departure I was refused boarding because my old ticket number was still on QR RNR and had been cancelled. Had to purchase last minute Y ticket at huge price to return with wife. 17 hours in 42A, not 4K that I paid for.
Still fighting with QR customer service for refund (June 23) who claim they "can't change an AA ticket thus not their problem" in spite of QR email informing me of their change days ahead.
At airport refused to help because "AA cancelled ticket". MLE airport so no option for assistance or even internet that evening.
Only fly QR on AA reward if you are flying direct or to major centres with support.
Customer service non-existent.

I have a QSuite booked on Dec 13, 2025, (traveling first time) and have options from Doha to DFW or JFK and both different planes. A350 va B777. I have two questions:-

(1) A350 vs B777 QSuite? I am 6”3
(2) When is Qsuites next gen live and which route?

Thanks
Terry

My wife and I have a cruise ending in Athens - we’re DFW based. In your opinion, would it be worth it to position from ATH-DOH to fly QSuites back to DFW? Clearly there are easier/shorter options from Europe - trying to decide if it’s worth the longer flight to have the QSuites experience.