Virgin Atlantic Clu...
 

Virgin Atlantic Clubhouses Now Managed By Plaza Premium

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(@lucky)
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A couple of weeks ago I wrote about a management change happening for Virgin Atlantic Clubhouses outside of the UK. These have historically been some of the best business class lounges out there. There’s now an interesting update, which has some practical implications.

Continue reading: Virgin Atlantic Clubhouses Now Managed By Plaza Premium

Share your questions, experiences, and thoughts below.


13 Replies
13 Replies
(@INS Vikrant)
Joined: 6 years ago

Posts: 63

Plaza premium lounges suck because of Priority Pass / volume.

May not be so bad without PP.


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(@Eskimo)
Joined: 9 years ago

Posts: 6307

Play your part to society.
Why don't you stop using PP lounges forever, so others can have some extra space to enjoy them.


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Diamond
(@weymar-osborne)
Joined: 5 years ago

Member
Posts: 285

I don't necessarily think that this is indicative of downgrades to the passenger experience. VS can presumably save some money by handing over management to a company that already have lots of lounges and take advantage of efficiencies of their staff and management network rather than having to have their own staff just for a few locations. Honestly, I'm surprised with they bother with lounges in the US at all since New York and Boston are both Delta Hubs with nice SkyClubs and San Francisco and Washington both have Air-France/KLM lounges


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(@ChrisC)
Joined: 9 years ago

Posts: 457

I picked a random date.

Cost is $68.58 on the Plaza Premium website for 3 hour maximum visit


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(@Eskimo)
Joined: 9 years ago

Posts: 6307

I assume you've never been inside a Virgin Atlantic clubhouse before and assumes lounges are similar.
Your last sentence is like comparing Alaska Airlines First Class with Emirates First Class.


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(@hartd8)
Joined: 5 years ago

Member
Posts: 61

The Virgin Lounges used to be great for the Food choices and the Champagne


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(@Raymond)
Joined: 10 years ago

Posts: 7

My personal favorite is still the clubhouse at London Heathrow. Outside of the UK, the clubhouse experience is rather underwhelming.
LAX is at the bottom of the line up.


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(@INS Vikrant)
Joined: 6 years ago

Posts: 63

Eskimo - do your part to society by doing these.


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(@Joe1293)
Joined: 6 years ago

Posts: 41

Why should we


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 Joe
(@Joe)
Joined: 8 years ago

Posts: 100

LAX one is now a Delta SC


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 Joe
(@Joe)
Joined: 8 years ago

Posts: 100

Lax is now a Delta SC


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 Paul
Gold
(@paul-4)
Joined: 5 years ago

Member
Posts: 0

I think this will be a downgrade in quality. Cathay replaced Plaza Premium when customers complained about quality.


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 Pat
(@Pat)
Joined: 6 years ago

Posts: 11

Hopefully Virgin Atlantic monitor lounge utilisation as a result of these changes. People ultimately do pay money to fly a specific airlines like Virgin Atlantic for the inflight and pre-flight experience. If business class and high status passengers get a mediocre / poor pre-flight experience, they may shift business elsewhere. Frankly I was unimpressed with the IAD lounge about 1.5 years ago. It was a poor setup a d cramped compared to other int'l carrier lounges at IAD. Not sure if it was managed by Virgin Atlantic then or outsourced.


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