Review: Thai Airways Business Lounge Bangkok Airport
I was flying Thai Airways business class from Bangkok to Europe shortly after midnight, and ended up getting to the airport at 5PM. I figured this would be a good opportunity to review a few different lounges, and also to get some work done. I've reviewed Thai Airways' first class several times before, including their…
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Share your questions, experiences, and thoughts below.
I just visited for the first time in July and have the exact same opinion as you. Pretty meh. I opted for the foot massage which was also excellent and loved the tea and towels before after plus the waiting area had ramp views. Didn't have much time but I think in future i'll stick to the BR and SQ lounges at BKK although did not try the TK one.
I go there for the free massage then head to the SQ lounge for food and drinks.
Good assessment. I am in and out of BLK often and find the TG lounges really lacking. Most of the furniture is beat up and food is as you describe.
No reason to show up at BKK early for a lounge.
BR and SQ lounges remain the best at BKK for star alliance. It's a shame we don't get to brag about our awesome cuisine in the national airline's flagship lounge. The service could also be terrible. I asked to use the showe once and got a huge sigh and eye roll from the house keeper.
Would have been nice to show the hot food instead of a photo of closed shafing dishes from the distance. Didn't look very crowded when you took the photo. To heck with the little sandwiches, I wanted to see if they had any HOT THAI FOOD, afterall, it is Thailand not the US.
The priority pass Miracle First Class lounge is leaps and bounds ahead. Much more pleasant ambience and great food selection
TG lounge is quite dated. I don't think renovated even once since they open over 10 years ago. I actually like their satellite lounge a bit better, fewer people and the main lounge can take forever to reach the gates.
SQ lounge doesn't have showers and closed for late night EU flights. Go for BR if SQ is closed.
The only issue with SQ and BR is they are quite far from TG gates, consider that too if it's worth walking.
I always find the main lounge to be overcrowded, so i usually go to the lounges near the C or E gates. Generally a bit quieter there.
What is the policy to get the free massage - is it only Thai Airways business passengers? What about star alliance gold members or people travelling on SQ business?
Last time in Bangkok I used the Priority Pass Oman lounge. Great food and booze and empty.
Priority Pass gets you into AF’s lounge, TK’s lounge, and Bangkok Airways’ lounge (and more) at Suvarnabhumi (BKK). AF’s lounge should be on your bucket list for BKK!
@TravelinWilly - you said it all......I have been using this lounge for 10 years (most recently, mid-July) and find the place to be thoroughly depressing (dark tones, monolithic layout, little natural light, rubbish food selection). The trouble is that distances between piers/gates makes it a challenge if you are ticketed TG, to use any other lounge.
Used it many times, it's 'meh' at best. Fortunately, the new Royal Orchid Lounge should be open by the end of this year. It's located in Concourse D. After passport control, head downstairs and look right. It's right next to the current D Royal Silk Lounge.
Agree with @souths70: the more distant lounges are the better choice. Most passengers use this main lounge as it’s the first one they come across, immediately after immigration. The checkin staff don’t bother to tell people about the other lounges, even when they might be in close proximity to the gate.
Hot food in the TG lounges is relatively recent: more than 5 or 7 years ago it didn’t exist, so maybe that’s an improvement ( although the lurid/radioactive looking , and vile tasting, vegetarian options offered make me question the benefit).
The Eva Air lounge in BKK is the best star lounge IMHO. I usually head straight for a massage at the Thai lounge and then shoot off to the Eva Air lounge. The only problem is, most of the Thai flights seem to depart from C & D gates and the Eva lounge is by the F gates. The terminal is mahooooosive and it's quite a trek.
Looks the same as it did when first opened, September 2006.
Same furniture, same buffet, same showers, same everything.
And they still force you to walk half way to Chang Mai to a departure gate,
only to be put on a crowded coach to an aircraft just footsteps from empty gates practically next to the lounge.
Stick with Qatar Air to/from BKK.
Indeed booring. Just like a Priority Pass lounge enywhere in the world. Been there too many times.
I think the only good lounge in BKK is the Qatar lounge, but its for Qatar premium class only. Last time from BKK i flew Malaysian J and tried Chatay Pacific lounge. Better than the Thai one, but still not impressed.
Your review is spot on. The lounge is tired and really needs an overhall to bring it up to a good standard. As other travelers have mentioned for travel to Australia using the Thai lounge close to the gate is the go.Food decor etc is the same but no crowds.If there is a redeeming feature flying Thai through Bangkok it is the checkin !!!
Going through a dedicated Thai security and immigration is fantastic at an airport where big crowds are the norm !!!
I use Thai business lounge Bankok ,showers,meals ,staff are great and it is comfortable, it has a bed that I have used and found it suitable. I also use the partner lounge at Melbourne and find the new renovation to be sterile, not comfortable and food has gone down hill, they have taken all of the comforts away ,I wouldn't like to try and sleep there as it's so bright
My partner travels with Thai every month and finds the lounges at Bangkok good, he has done this for years, his normal stop over is 8hrs and find Bangkok good ,as he can sleep in a chair if he wants it's not to bright and is comfortable
Same sentiments as you. The Thai lounge feels outdated and is really lacking an update of some sort. If I’m flying out of Bangkok or transiting through I would usually go to the Singapore Airlines or King Power lounge instead of the Thai one. Great review and looking forward to your other reviews!
Ah the Thai Airways lounge. Got sick from the food there one time and suffered for the next 10 hrs
Hi Ben. V bored in lockdown so reading your reviews to cheer me up.
Nov 2019 - the new Thai Business Class Lounge (as a previous poster said is on Concourse D and I won't argue with that as I can't remember) is great so I would advise anyone to search that out.
It has a full bar with stools and a proper cocktail person (with extensive menu of cocktails to ask to be made for you), an open kitchen with chefs who cook to your order and a spacious dining area. Buffet choices are varied and interesting, beautifully presented with good quality crockery, with a Thai section (last chance for some spicy food) and international food including an artisan ice cream fridge and lovely desserts. Partitions between sections make it feel less crowded when busy as they give armchairs a lhint of privacy.
The bathrooms are super clean of course but unexciting. Unfortunately there is not a Spa near/attached.
The staff were absolutely lovely and, although understandably the chefs did not speak much English, between them and the attendants they explained all the food offerings to me.
Like you say, the lounge may not be convenient for many departures as BKK is sooooo spread out and it is a long walk between concourses. (I was on Swiss). However, similarly lacking in natural light and you cannot really see the planes, which many of us really find frustrating! And it is long and narrow, so often quite a long walk from your chosen chair back to the bar for a refill.
