I was excited to experience LATAM’s business class on a longer flight, given that previously I had only flown a LATAM 787 between Madrid and Frankfurt, which is too short of a flight to really experience the service.
Continue reading: Review: LATAM Business Class 787 Mexico City To Santiago
Share your questions, experiences, and thoughts below.
This is minor, but am I the only one who finds it odd that your Shrimp Salad order comes with a side salad?
I fly a lot with LATAM (primarily LATAM Chile) and Claudia seems to be the typical LATAM FA. In 40+ flights with them, i’m still waiting for a bad crew
Is it just me, or does the new LATAM livery not look as good as the old LAN and TAM liveries? It seems a shame to me that they're keeping the new one.
Even tho these 2-2-2 seats are considered below industry standard nowadays, I've had my best sleep in air with LATAM in these seats. Great catering, amazing bedding, and all the goodies you want in the amenity bag + more in the bathroom (facial mist spray) all make for a great nights sleep. Not to mention perfect, polished service. Me encanta
Living in Ecuador we use LATAM frequently for trips to the US, Lima, Santiago or Uruguay as well as within EC(economy available only). These business class flights were of shorter duration than the one you described. I think your flight had updated equipment-not often used in intraSA flights; better service and much better food. The nuts and initial drinks offering were the same for the international flights
Interesting the review doesn't cover the 6 across seating problem much. It isn't a problem for couples but it is a major problem for people travelling alone. I now avoid carriers like this. Only if there is no alternative or the fare is a lot less than anyone else. LATAM's monopoly service to Easter Island and on to Tahiti is reflected in the poor quality of the food and poor service by the crew even though they use a 787.
I think LATAM's on board service is wonderful but their customer service on the phone and online, such as via Twitter is abhorrent. Absolutely inept and there always seems to be some hiccup with seat assignments, lost reservations, extra seat charges that should be gratis - etc. However, they truly are the best option to South America and so we must grin and bear it.
I just did a round trip Miami-Santiago in Business. Flew out with American (777) and back with Latam (787).
Latam was in every aspects superior, especially for the service which is always "meh" to horrible on Americain Airlines. HOWEVER, as a 6"3 guy (1.90 m) the seat on Latam is way too short, there is no way to stretch my legs. I would say that this seat needs at least 8 more inches (20cm) to fit a guy like me. Needless to say that this short seat/bed made the sleep very inconvenient. The seat from in the American 777 is much "longer" but also narrower.
Bottom line is that you will be uncomfortable in Latam seat if you are taller than 1.70 cm. Below that, I would pick the Latam option any day (wider seat and better service). Unfortunately, as a tall guys, I will never fly again on Latam business.
I wish you could mention that in your reviews. Thanks for the good job anyway.
Good afternoon
Do you have any reviews of a flight from jfk to Guayaquil LATAM first class?
Thank you
Thanks for the excellent review, Lucky.
Great pictures and impressions as well. I just miss a picture of the seat totally bedded.
¡Saludos!