We arrived in Santiago at 9:40PM, while our connecting flight was at 11:40PM, so we had a decent connection time. However, the transit process ended up taking longer than expected. I found the signage in the airport to be bad, and as we made our way from the domestic terminal to the international terminal, we…
Continue reading: Review: LATAM Business Class 787-8 Santiago To Mexico City
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Just want to thank you again for your straightforward reviews - you tell it like it is. Keep up the great work.
Nice review but I find it hard to believe that this is a "solid business class product" when the seating is 2-2-2 the food was "Okay" and "un-friendly" service. I'm not trying to be negative it just seems like an odd summary based on the information.
The line in Mexico City looks about typical from my visits there. It always seems very slow even on flights from the USA into MEX. I always wonder how many people self-immigrate North across the border as I stand there in that line trying to gain entry to Mexico City 🙂
I happened to enjoy the porcini mushroom gnocchi. I don't eat at Michelin star restaurants though and I do tons of hiking when I consume tons of dehydrated food though so I guess it comes down to what one is used to food-wise. Comparatively speaking from a J food perspective with other airlines, I found LATAM's food to be fine. Definitely not inedible IMO. Not the best, not the worst, but solid, which is how I'd classify 75% of airlines' food.
As far as the immigration line, I guess I got lucky when I went to MEX; there was no line whatsoever as one of the first passengers out as a biz flier; same for the positioning flight from DFW-MEX (where I only had a 1.5 hr connection time) before the MEX-SCL-IPC flight so it is good to hear that MEX's transit is known to take long as my experiences would've told me that I just need an hour to connect.
Lucky, definitely agree about the signage in Santiago. We were just there 2 weeks ago prior flying back to Australia and it was very confusing. The LATAM lounge is nice (love the fact that has an entertainment and sleep area), but food is not the best. It seems to me that whilst LATAM provides an overall good seat and generally good service, the food and IFE are letting them down. QF on the way back, was waaayyy better than LATAM, miles ahead.
Thanks for your posts, definitely enjoy reading your reviews!
Meal finished 80 minutes after takeoff is great, even if the service is bad. On a overnight flight I wouldrather have quick bad service, than charming long service.
immigration lines @ MEX vary by terminal. My experience into the AM term 2 is shorter lines, perhaps more efficiently centralized w/ AM+SkyTeam then mess in Term 1.
I have to say whilst I agree with most of your review, I think I must have been on a totally different Dreamliner to you. I actively chose to MOVE from row 4 as it was the opposite of private and cosy, in fact it was the most open and visible row of seats in the cabin. Moved to 1J/K and found the bulkhead to be fine. Couldn’t see the horror you mentioned