To kick off the return portion of my whirlwind Aeroplan adventure, I flew Bamboo Airways’ Boeing 787-9 business class from Hanoi to Frankfurt. I’m a weird person — I get an indescribable thrill out of flying new long haul airlines for the first time, and I definitely had that feeling as I boarded my Bamboo…
Continue reading: Review: Bamboo Airways Business Class 787 (HAN-FRA)
Share your questions, experiences, and thoughts below.
Looks solid enough, but that is a filthy plane for a relatively new order of a 787...
Do the outsides of commercial airplanes get washed? How often? I never thought about that before.
Allowing young children to run in the aisle (or worse, crawl) creates a very dangerous situation for themselves and others in the event of sudden turbulence. The FAs should have insisted that their parents secure them.
I really wish they offered a great selection of Vietnamese dishes on the flight. Vietnam is an amazing country for food and this seems like a huge miss, especially for an airline that takes their branding elements so seriously.
You constantly complain that airlinea don't offer more inventive non-alcoholic drinks, but when given the option to try an airline's signature mocktail, you order pepsi.
They offered, and you ate lots of food on this flight. I guess one won’t go hungry flying Bamboo long distance. I Love the Bamboo livery, on the out side. It is not so standard as is typical. I don’t like the Business interior at all. The outside livery is bright and colorful and the Business class is very brown. Not I nice color of brown either. The pics that I have seen of economy match the colors of the livery. Otherwise, I hope they read your post and attend to their weaknesses.
The question is, would you recommend this over Vietnam Airlines for anyone flying this route?
Also, while the food seemed decent, it would be nice if people had more choice in personalizing what they got served, instead of what seems a pre-set menu based on the main choice.
About time you booked an Aeroplan adventure on another airline (besides Gulf Air and Bamboo Airways) that has both A321neos and 787s: Vistara. I am dying to read your review of probably the best Indian airline today, and it has even got A321LRs for flights to Mauritius!
a Baby or toddler running around is annoying but might be ol since they have a mind of their own. A small child is old enough to know better and the parents need to control them. Don't make excuses for them.
this is vietnam. in most of these 3rd world countries, no one would dare question the elite... they do what they want with impunity because they have money
No biggie Ben, but with my OCD!!!, I can't not help you make a small correction. The 'Flowers' you see on the forward and rear bulkhead's are 'Blossom's' not Orchid's. I think I saw correctly that there was a spray of white Orchid in the bathrooms.
Huge warning to anyone booking “interesting” aeroplan adventures. Even though I was on a single ticket, bamboo airways denied boarding due to me not having a Vietnam visa. According to them they do not have an interline agreement with other airlines (despite the website saying otherwise). So bamboo to ANA via Hanoi was a no go. Trying to get this solved with aeroplan was a nightmare due to the limited operating hours and long hold times and general lack of award availability. But aeroplan did make good in the end but it was very stressful.
Thanks for the email contact. I emailed that address to request seat 19a. I didn’t get a response but when I checked in at LGW I had been allocated seat 19a. I flew LGW-HAN.
Concur with you on everything, the crew couldn’t speak English etc but really I couldn’t give a sh*t about all those things. The deal breaker for me was that the seat is a nice lie, flat which it was and the extra padding made a heck of a difference to the comfort level.
What I didn’t like was having to pay 65 gbp to get a Uber from London central to LGW. And then LGW must have the most pedantic security procedures out. But would fly Bamboo again via Aeroplan miles.
So having recently flown on a Bamboo 787 from Sydney to Ho Chi Minh, I have to concur with everything in this review.
However, I paid for my ticket with cash, and the price of business class on Bamboo would only have gotten me premium economy on Vietnam Airways. So all in all I think great value for the price.
The one thing I was wary about is they only have 2 787s which are shuffling between various destinations in Australia and Europe. If one of those had a problem and went out of service, I imagine it would be big problems ... but I didn't have any issue.