We took the Narita Express to the airport, and arrived at Terminal 1 at around 2PM.
Continue reading: Review: ANA First Class Lounge Tokyo Narita Airport
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That's probably the most underwhelming first class lounge, in a world class city, that I think I have ever read on your site. I am happy I will be experiencing the JAL first class lounge at Haneda in a few months instead.
Should’ve visited the Haneda ANA F lounge instead of the Narita one. There’s a la carte dining for late night departures.
I’m surprised they aren’t more competitive with The JL First Class Lounge. I loved their sushi bar.
Maybe you should visit Air China's first class lounge in Beijing Capital Airport... It's totally same as the business class lounge (which is worse than most business class lounge in the world, maybe except the Delta Sky Clubs, if you'd say that's a business class lounge), and even you can use Priority Pass to enter the lounge!
Wow! You really are spitting out reviews this week. Loving it so far, but I can't keep up!
wow, chicken curry, how exciting, just like what you eat on plane.... very adventurous, given the other choices there.
The room is unremarkable, but our service there was not. They continually refilled our glasses with Hibiki whiskey, which was not out on display, but was incredible; and they brought us a farewell ice cream cake with our names on it as a gift....we loved our treatment there.
Not to criticize too much with other things you've got going on, but you should work on spacing/timing of the trip reviews.
JAL definitely wins the lounge game at Narita and that’s based on my experiences pre-refurbishment. I especially like the satellite first lounge which has some great plane spotting chairs.
First class expert here. Flying weekly in First class (paid tickets) and having obviously tested almost all the First class lounges out there, I find Oneworld lounges FAR superior than the rest. JAL offers far superior service in my experience.
What an unbelievably dull food menu in the lounge. It's basically Japanese convenienve store typical fare... in a first class lounge! I feel luxury, or perceived luxury at least, is totally absent here.
Amazing how cold and impersonal that whole place seems. Yes, it looks like they vacuum and keep it relatively clean but nothing about that facility says premium, welcoming, elite, refreshing, comforting, or anything else particularly personal or thoughtful. I feel like this was a bandaid or an interim solution until they can figure out what to do with the space.
Maybe it's my "western" tastes... maybe.
I just know that I'd prefer the main terminals of virgin over this supposedly "exclusive" bus station -- I mean facility
I found it odd the showers were shared with the business class lounge and had a first come, first served system. At least a first class lounge attendant put me in the queue and brought the pager to my seat. The shower rooms were just average. I have seen better shower rooms at an Admirals club in DFW in 2012.
ANA's first class lounge experience definitely does not match the onboard one.
The ANA Business lounge at Narita is also pretty basic. Last week, there was an 'electronic line' for the showers that was, so they said, over 90 people long. I doubt there were much more than 90 people in the lounge, so why's this? Turns out that they have a text message system to alert you to your turn, and then they give you 10 minutes grace period. So if you've departed the lounge or the airport, or decided not to use the shower, they hold open the stall for 10 minutes before going on to the next person. It's ridiculous. When I looked around, at least 2 of the 6 or 7 stalls were wide open empty.
And, aside from the token fresh sushi served between 5 pm and about 5:45 when they run out, the food is pretty boring too. Some of the same noodle bar dishes are as shown on the First Class menu above. Next time I'll probably try the Priority Pass club instead.
I hope you don't get radiation poisoning by eating food from there.
Japanese local markets display origination of products so that consumers can avoid Fukushima produce.
However, Japanese are feeding those produce to visitors thru airline meals and convenience store food.
Next year, the Japanese government plan on feeding those to Olympic athletes and visitors.
Truly bland, run of the mill First Class Lounge that does not look or feel premium. Surprising given ANA's on-board product, which is really good and a little more cutting edge and less dated looking than JALs.
The F NH lounge is more a lounge for economy passengers with ANA Diamond status. Most people using that lounge are not flying F. And if they are flying F, it's like a free mileage award or mileage upgrade.
Hence, that's the quality you get. Compare that with AF La Premiere.
The ANA lounge Noodle Bar is reason enough for me to head to this lounge and avoid the United Club at all costs
@Simon, why not keep your comments relevant to the article.
Haneda lounge for NH is far better. This seems more like an OK Business class lounge at best if anything else.
Narita is definitely showing its age.
This was the first ever Premium airline lounge that I had ever visited. So of course I was impressed, particularly with the exclusive check in area. I also remember the wait for showers being 1 hour, and only having my pager go off once boarding had started for my flight. Fastest shower of my life, but it felt so much more wonderful to be freshened up before boarding, after running around in the hot Tokyo sun earlier that day
We just spent several hours in the business lounge there. First does have more food choices. When we arrived around 2:30, the lounge seemed ‘too big’ - it started to get busy around 4 and by 5:30 there were no seats. So my guess is you left before their peak use time.
Most intriguing to us was the ANA domestic business lounge at Haneda - no food but lots of alcohol.....and there were plenty indulging at 7am.
Looks like a ghost town.
How did you manage to film without no one there?
Looks worse than BA JFK and SFO FC lounges combined.
Yeah this doesn’t really look like something that incredible. Plaza Premium and No1 lounges at Heathrow and Ahlan at DXB are all better, and all three are prioritypass lounges...
I recently flew ANA F from Haneda and was so disappointed with their F lounge. It was so busy I couldn't get a seat for a while! Was such a letdown after experiencing the amazing SQ and United F lounges on my way out from London.
I was just in the ANA J lounge at Haneda and it was brilliant - much better food, the same drinks and same noodle bar. As a OW Gold I could have popped in the suites next door but didn’t feel it necessary as it was so good.
When I arrived in NRT Terminal 1 this past weekend, I saw that ANA First Class check-in was at letter Z. I had no idea where Z was but I kindly asked a lady wearing an ANA uniform and she escorted me to the ANA First class check-in area (which was behind row A and B). If I didn't ask, I probably would have walked that entire row starting from row A through G, etc.
Secondly, there is another ANA First Class lounge in terminal 1. My ANA A380 flight was at gate 47 and the ANA first class lounge was across from the gate one flight up on the 4th floor (whereas the business class lounge was one flight down on the 2nd floor.) This F class lounge was smaller but pretty much had the same offerings. I ordered the healthy option (fried lotus root udon noodles) and it was actually delicious. They had a sashimi bowl too that I ordered from the chef that was pretty good. The lounge had 2 showers exclusively for F class pax and since it was so humid outside and I had time to spare, I opted to take a shower and it was nice.
Across from my gate was an ANA Duty Free shop and I learned that if you use your UA mileageplus credit card, you get 10% off!
Anyways, if you fly the ANA A380 from NRT, check this F lounge out!
Agree that the ANA lounge in Narita is alright and nothing special. I was there on June 30 - though in a different ANA suites/first lounge in Narita, than the article. Polite service, but nothing special.
I didn’t have a boarding pass so I really enjoyed the suite checkin and quick screening.
Well, I also enjoyed this lounge on RTW19 2.0. Enjoyed a purple chair - not crowded - good noodles, special service getting some cold water bottles, Best was great tarmac views ✈️