Review: Air Astana ...
 

Review: Air Astana Lounge Almaty Airport

13 Posts
6 Users
0 Reactions
480 Views
Posts: 39958
Admin
Topic starter
(@lucky)
Member
Joined: 13 years ago
[#4983]
wpf-cross-image

I got to the airport about two hours ahead of my 2:30PM flight from Almaty to Astana. Before this flight I had heard that Air Astana's lounge in Almaty was a bit underwhelming. Well, that's an understatement... The Almaty Airport terminal was quite small, and upon entering I turned right to follow the signage towards…

Continue reading: Review: Air Astana Lounge Almaty Airport

Share your questions, experiences, and thoughts below.


12 Replies
12 Replies
Gold
(@keitherson)
Joined: 5 years ago

Member
Posts: 366

Wow! What an awful lounge. Thanks for the review Lucky!


Reply
(@hugh-b)
Joined: 5 years ago

Member
Posts: 0

At least admirals clubs have drink vouchers, wifi, and occasional tarmac views


Reply
(@Credit)
Joined: 11 years ago

Posts: 509

Hehe. You count the pennies when you have to pay cash for something. Dontcha?


Reply
(@Petter Niklas)
Joined: 10 years ago

Posts: 31

Credit - please stop.


Reply
(@FatimaS)
Joined: 10 years ago

Posts: 1

The lounge is actually an airport "owned" lounge, and no airline has their own lounge in Almaty. Air Astana has their own lounge in Astana airport, which is much better


Reply
Diamond
(@brian-g)
Joined: 5 years ago

Member
Posts: 0

I have been to the international lounge in Almaty and it is worst then the domestic lounge.


Reply
 Joop
(@Joop)
Joined: 11 years ago

Posts: 5

They have a special vip/cip terminal on the left if you are standing in front of the terminal. They even drive you to the airplane. I was there two years ago and service and amenities were great. It comes at a price, I don't know how much since it was paid for me. But, I guess that is why a lounge in the airport doesn't have priority


Reply
 RC
(@RC)
Joined: 10 years ago

Posts: 470

My friend, who is a local told me we shouldn't get to the airport so early (I always try to get there at least 100-120 minutes before departure. She looked at me like I was crazy. My other friend traveling with me agreed with me, then my local friend rolled her eyes again. The minute I got to the check in counter I understood exactly why she told us this. This has got to be one of the worst airports around. Security was a joke (for domestic flights), the lounge, I couldn't believe, the food was terrible, the coffee was terrible, everything was terrible! It was so annoying because I really enjoyed Almaty a lot and this country (and airline) have so much potential. But this experience shows that it is still in the Soviet era. Come on Air Astana, get into the 21st century!


Reply
Gold
(@ptahcha)
Joined: 5 years ago

Member
Posts: 115

The international lounge in Almaty was indeed much worse. Even though the lounge is open at 2am, there was no one there to sell you anything, and the furniture was worn.


Reply
 D A
(@D A)
Joined: 9 years ago

Posts: 1

You should have used the VIP departures area instead. WI-FI, food and they call you for your flight. I use it every time


Reply
(@Michael Watson)
Joined: 9 years ago

Posts: 1

the international business lounge is a joke. There is a bar with snacks and drinks, but you have to PAY - higher prices than in other parts of the airport. e.g. a bottle of Efes beer is 2800 KZT - nearly 9 USD. some plates of cheap snacks are laid out, plus tea bags and hot water, but these are not available for passengers on Air Astana or Aeroflot. They did let me have some water though. There's also Wi-Fi. So - a place to sit, Wi-Fi, and water. GREAT!


Reply
(@Yaponchik)
Joined: 3 years ago

Posts: 1

OMG- I flew to Almaty via Air Astana which I thought was a pretty nice experience. Now that I’m departing and stuck in this underwhelming, overcrowded shared lounge it sucks! Thought I was in for a royal experience. Sam Drucker’s store in Hooterville would have been much better experience


Reply