Review: Aer Lingus Business Class Airbus A330 (DUB-BOS)

Am I the only one to be shocked that Aer Lingus serves Moretti and Heineken as beers in business class? It's not like a Guinness is hard to find in Ireland!

Seems like a nice flight. I've never understood the hate these seats get. There are seats for solo travelers and seats for couples / families which always seemed ideal to me. They are comfortable enough. Not everything has to be a suite with a door. Not everything has to be as convoluted as Swiss Senses of Allegris. Sure if you're on a ultra long haul these may not fit the bill, but on a 6-8 hour flight, they're perfectly fine, especially if they are priced accordingly.

I see nothing wrong here, either. Those who 'hate' on working lie-flat, must've never experienced broken "lie-flat" like on some of TK's older a330s, which are marketed as such, but operate like an economy seat with no-recline. Sheesh. I'd take this Aer Lingus, any day. (Lingus...teehee.)

You can't serve Guinness on a plane. The nitrogen blast that forms the head doesn't like the aircraft pressure. Just FYI

Does not march my experiences on a330s with the business class product of Aer Lingus.

The planes are poorly maintained, with wear and tear obvious all over. All planes are over 20 yrs old on the Seattle Dublin direct route, but unlike Delta or Icelandair, who both had similar more vintage aircraft, the upkeep is glaringly absent. Frequent occurrence for at least one business passenger to have entertainment system not working.

The seats are too narrow in the foot area. When trying to sleep, both the tip of the town and the heel touch at the same time, leaving one to contour into a sleeping position. This has not happened on any other transatlantic flight with other carriers, like Delta or Air France.

When order special meal, they just have given vegetarian, which is not what ordered. Food is below average, all the way to completely inedible.

Cabin crew are lazy,repeatedly leaving noone available during the night on the eastbound flight. The drinks left out have been minus a cup, while unable to get assistance.

By far the biggest positive, other than the only carrier with a direct flight from Seattle to Dublin, is the facility to take a shower before collecting checked baggage in the baggage terminal

Well, they aren't a cunning Lingus, now are they?

How would you rate Aer Lingus compared to say BA's "new" Club World seats and experience on the A350 and 787-10?

Crap airline, and a super-crap airport. DUB is a textbook example of why U.S. pre-clearance facilities are horrible, particularly for regular U.S. travels with Global Entry (which is thankfully open again - yay).

I see this seat has a massage function. Has anyone ever used the massage function found in some J seats? I've never flown on a plane that had it and wondered if it actually works well.

I have on Air Canada, nothing to write home about, could barely feel it.

Yay, indeed - starting today!

Your glass is half empty there, Jack.

Ben, I happened to stumble across 1 of your AA j reviews where you said service was great, but also informal like this flight. Begs the question:

Do you prefer service that’s formal but not especially friendly? Or service that’s informal but extremely friendly?

I feel like it’s impossible to do both, hence why I ask.

I'm flying back home from DUB this summer. Fortunately, the 51st&Green lounge is scheduled to reopen in Spring, so I should be safe. Since I'm flying DL, I opted to travel home through DTW. The DL DUB-BOS flight is the 763 (332 to DTW) and it arrives at terminal E. You have to then take the terribly slow shuttle or walk and have to go through TSA at terminal A for your connecting flight. That negates much of the advantage to DUB pre-clearance.

I have flown business class on EI twice and absolutely enjoyed the experience. Flying alone from Dublin to NY JfK was very nice. Who serves soup on a plane. Aer Lingus does. The bed was comfortable and the service was exceptional. The crew really took care of me. I would do it again.

You’re an idiot.