This June it was announced that Fiji Airways would become a oneworld Connect member. Obviously it takes a little while for this to happen, though it’s now official.
Continue reading: Oneworld Connect: This Is Too Confusing
Share your questions, experiences, and thoughts below.
Hilariously complex. And it'll be even more fun, when staff at each and every one of the carriers messes up on lounge access, checked-through bags, priority boarding and other benefits. At some point, Oneworld should be embarrassed by the complexity of it.
What does "customers from" mean? Does that mean people with tickets issued by, or connecting on flights from, those special set of carriers? Is it because they only choose to enable those features for those IT systems that have been connected / enabled?
Otherwise, if it meant simply cardholders of elite status from those airlines, then it's just to save costs / not have to pay benefit fees? Because if they can do it, they're just choosing not to for other customers?
What’s even funnier is that basically nothing is different for QF as they already had an agreeement in place that offered the same benefits - so maybe FJ just really wanted to use the Oneworld logo in their marketing?
and this will be explained to a tourist clearly by a agent at check in-- when asked about it. Right.
Even a Delta Skyclub front desk agent has no idea about policy of Delta Diamond using Partner airline lounge outside of US. Or when calling Diamond desk, they have to ask supervisor about it. And that is suppose to be a much "simpler" policy.
Lucky - I'm flying in biz to NAN on an AA ticket in February via LAX on FJ as an AA Plat Pro member. On the way back, I'm flying in biz on a Qantas-number, FJ-operated flight?
What lounge access will I have in each location?
Yep, a little confusing. I kind of get it, because I read about this stuff all day.
They had better figure out how to present this to the public and prepare staff in a way that makes sense. FJ is a drop in the bucket, AS will be a hurricane if/when they become a Connect partner.
What makes no sense to me is when these benefits would really come into play. Don't all these "sponsor" airlines already codeshare? Since these airlines all categorically refuse to through-check on separate PNRs -- even with OW or JV partners -- I can't imagine this extending to Fiji just because. Bottom line: how is this different from business-as-usual? (ok, CX will through-check if CX is first metal you fly)
These alliances are so complex the full members can't make it work. Example. I bought a ticket from Miami to Rome from my cruise line. The itinerary was MIA-LHR-FCO. Both flights were operated by BA. The MIA-LHR leg was marketed by Finnair. The LHR-FCO leg was marketed by BA. One record locator. One ticket number. My AA number printed out on both boarding passes. I took the flights over a month ago. The LHR-FCO leg was in my AA account in a couple of days. The MIA-LHR leg, not yet. Four times I've sent in ticket numbers and boarding passes. Three times I've called and been told it will process shortly. Good luck to those buying tickets on Fiji and hoping to get EQM's, EQD's and RDM's. When I went to Fiji earlier this year Fiji marketed flights were half the price of AA marketed FJ flights. ARGHH!!
So does this mean Fiji J class pax can use the One world Lounge at LAX? Since it’s been run by Qantas, BA and CX?
I agree it is such a stupid stupid stupid concept and will confuse and catch out the most frequent flyers and the most knowledgeable employees as well as just the few time a year flyer.
@David: we can only assume that when he “calls the diamond desk” he uses “the PAID number, not the toll-free one.”
Endre calls the diamond desk, because he wants to pay to use the lounge as he pays first for everything including first for making nonsense.
YES! Very complicated. My question is ... I am a Marco Polo Club member (and consequently Asia miles), can I travel on Fiji Airways (non codeshare flights) and earn status points/miles? Furthermore, can I redeem flights on FJ using my Asia Miles (like a multi-carrier award ticket)
My husband and I are planning a trip to Fiji in the autumn of 2019, flying business class on the Fiji Airways direct flight from Hong Kong. We have just been informed by Amex Travel (who did the booking for us) that they haven't been able to add any of our Oneworld cards to the booking (we have both Finnair Platinum and BA Gold) :D. So basically the system doesn't even seem to work. We also tried booking the flights with BA flight numbers (which are visible online on BA's website), but that didn't work either.
Alaska is already a full member of OneWorld. Are you implying that the would downgrade membership??