Oman Air 787 Busine...
 

Oman Air 787 Business Class: Spectacularly Good

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(@lucky)
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Good morning from Muscat, as I’ve reached the turnaround point of my review trip to Oman. I just flew Oman Air’s Boeing 787-9 business class on the very short 5hr40min overnight flight from Milan to Muscat.

Continue reading: Oman Air 787 Business Class: Spectacularly Good

Share your questions, experiences, and thoughts below.


28 Replies
28 Replies
(@Jacques Portgieter)
Joined: 3 years ago

Posts: 49

Were you tipsy when you wrote this? haha I love you Braai


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(@robert-r)
Joined: 5 years ago

Member
Posts: 0

@lucky You didn't not comment on Oman Air's inflight crew and ground services. I recently flew MCT-BKK in F on their 789. The attention to detail with the ground personnel was beyond excellent. They were there to please and no reasonable request was turned down. The inflight crew was just as good if not better.


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 Mick
(@Mick)
Joined: 9 years ago

Posts: 463

Looks lovely. I’m keen to try it.

The bulkhead on the BA 747 upstairs had a similar very cosy secluded feel and plenty of leg room. Ironically one of my fav business class seats.


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(@Jacques Portgieter)
Joined: 3 years ago

Posts: 49

I would like to try that one day. You're lucky to have such an experience. Why is that ironic?


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 Cy
(@Cy)
Joined: 7 years ago

Posts: 55

So how did they deal w the downgrade?


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Diamond
(@vt-cie)
Joined: 5 years ago

Member
Posts: 297

Okay, Ben, let’s do this. You’re going to put EVA Air and Oman Air side-by-side, include Starlux in the comparison, and come up with a list of best boutique airlines in the world. (Okay, EVA is not exactly boutique, but it’s more off the beaten track than SQ or ANA.)

And THAT will be the stiffest competition that any of your Qsuite flights will face in terms of service. Enough of QR being the world’s best airline in business class — now let the little brother Oman Air bask in the spotlight as it joins Oneworld!


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(@Robert Fahr)
Joined: 9 years ago

Posts: 460

2-2-2 seating. No doors. No air vents. The horror . Oman Air truly be exceptional if they overcame Ben's pet peeves.


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 Omar
(@Omar)
Joined: 16 years ago

Posts: 321

And bad/expensive wifi.


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(@pstm91)
Joined: 5 years ago

Member
Posts: 795

I know you and many, many others are Avgeeks, but it always cracks me up when you describe the "awesome" views of the engine. Sure, it's cool to see, but for me - it blocks the views of what I really want to see. Just one of those Avgeek quirks I always laugh about. Making a list of them that you can think of would actually make for an interesting/fun blog post.


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(@hbilbao)
Joined: 9 years ago

Posts: 156

I love the "engine view" when it's a quadjet. Other than that, I prefer to see a nice scenery instead.


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(@Onemiler)
Joined: 3 years ago

Posts: 46

That's what I wanted to know!


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(@crosscourt)
Joined: 8 years ago

Posts: 421

You rave about the Q suites which I think are claustrophobic, and in this article you are negative about the foot tunnel (great that Oman Air does not have it) yet Qatar has just that with a table that is so badly positioned right under the TV.


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(@Steve Burke)
Joined: 3 years ago

Posts: 1

Flew K.L. to Muscat then to Dubai return. Cannot fault the airline, service or staff. Only negative is at K.L. no dedicated business entry at gate. From K.L. to Sydney on Malaysian with absolutely nothing good to say about it.


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(@Nevsky)
Joined: 6 years ago

Posts: 11

Waiting for trip report from my wife who is on same flight right now to meet me in Muscat.


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(@Ricky)
Joined: 4 years ago

Posts: 134

Nice! I'm waiting for Oman Air myself to join oneworld to plan me a trip. Though you say "very short 5hr40min"? Things are relative. I know you're used to flying 10hr+ flights but not most people. So what would you call a 2hr flight, like ultra very short?


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(@Renee)
Joined: 3 years ago

Posts: 1

Four of us traveled recently from Qatar to Kilimanjaro on Oman Air. We were thrilled with the excellent service, furnishings and everything Oman Air had to offer. The flight crew on the business class was brilliant. Frankly, they were best in class for customer service as we had never had such genuine hospitality, love and care extended to us on an airplane. Having flown several times on Qatar Air, we were thinking they were top of the class but frankly Oman Air outperformed them in every way.


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Gold
(@2paxfly)
Joined: 5 years ago

Member
Posts: 0

I so agree. I had a couple of flights with Oman Air on their 787 Dreamliner in 2023. I've even booked another trip to Europe with them again this year. I will be flying in the opposite direction of your flight. I, too, rate this as one of my favourite Business Class cabins, both in terms of hard and soft products. Out of Australia, in partnership with Thai Airways and Malaysian Air, their prices are pretty exceptional, too. Under AU$7,500 (US$5,000) return Business Class to Europe.


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(@GUWonder)
Joined: 13 years ago

Posts: 668

OmanAir is good in economy class too.

Where OmanAir is relatively weak beside with internet up-time and pricing is with in-person check-in. They seem so concerned about transporting people with the wrong travel docs that they take longer on average for my travel parties than any other carrier on which I have flown six or more trips in the last six years.

I look forward to seeing what WY does with MCT lounge access for its economy class Oneworld Sapphire and Emerald passengers once it’s part of Oneworld.


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(@Davedent)
Joined: 3 years ago

Posts: 13

I think they are the only airline that offers both hot and cold towels. Lounges at Muscat are a bit grim.


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Diamond
(@andrew-5)
Joined: 5 years ago

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Posts: 745

I think that’s a separate segment. That was heading back to the EU.


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Diamond
(@neogucky)
Joined: 3 years ago

Member
Posts: 157

For me the wifi pricing makes totally sense. If you have a bad internet provider making the internet expensive and with low data caps helps offering usable internet for those that need it. Would the cap be higher or the prices be lower people would use it more wasteful (and more people would book it) reducing the overall speed until it is not usable anymore.


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(@iamhere)
Joined: 10 years ago

Posts: 1887

Does not appear to be as special as the article claims. Just seems like what you "should" be offered in business class.


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 Mark
(@Mark)
Joined: 3 years ago

Posts: 1

Flew them last Christmas. No amenity kits, poor food choice, no mattress pads or pyjamas offered. Inattentive crew. Paid for Wi-Fi that didn’t work at all and had no response when trying to get a refund.

No thanks, I’ll stick with Emirates.


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(@Janev)
Joined: 2 years ago

Posts: 1

We flew Oman air Paris to KL earlier in the week (4 March 2024) Oman has been our favourite airline for years for flying between Australia and Europe. however it has really gone off and full of annoying faults and visible cost cutting. We were VERY disappointed On the Paris to Muscat leg, the chicken consomme was inedible .. a thick paste of artificial chicken soup powder which was revolting The FA mixed up my dinner order (I ordered lamb) dumped a plate of chicken on my tray and then promptly disappeared - not to be seen for hours, no printed wine list anymore, I had to ask for an amenities kit. No pyjamas offered. On the second leg..muscat KL on 5th March, The forward cabin was occupied by a head honcho (someone very important in the company) from Oman Air and his noisy posse who talked VERY LOUDLY the whole trip. Which was rude, disturbing and annoying. No amenity bag offered, no toothbrushes in the lavatories, no coffee and dates offered. again no printed wine list..it is now hidden in an unreadable font on the handset, mediocre food. The good point was that the flight attendant on this leg was a very charming and attentive young man. What is going on? Prices have gone up and the cost cutting is showing badly. What a great shame


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 Arne
(@Arne)
Joined: 2 years ago

Posts: 1

A couple of prawns in a lot of sauce for a main meal is a great meal? I wouldn't have thought so, but we all have a different taste for efood.


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(@Valerie)
Joined: 2 years ago

Posts: 1

In Feb me and hubby will be flying business class for the first time,one question is do they have hair dryers in the showers? we are going to Australia


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(@Martin Burke)
Joined: 11 months ago

Posts: 2

Oman Air is excellent with one major flaw however. Travelling from Heathrow Business Class passengers can no longer use the Gulf Air lounge but instead have to use the Premium Plaza Lounge which is awful. You might as well go straight to Wetherspoons. Massive let down by an otherwise great airline.


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(@Martine Burk)
Joined: 11 months ago

Posts: 2

They now use the Plaza Lounge at Heathrow, awful. Otherwise a great airline


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