October 11, 2026 5:25 am
As someone who represented Frontier at JFK last year, this seemed to happen to at least one person daily and the reason was frequently that the passengers didn’t purchase their tickets. That’s their policy. Purchase a new ticket with a different card or go to the airport and have someone call and read the card number to the counter agent while talking to frontier fraud customer service. Frontier ceased JFK operations on 10/5/26 due to “lack of profitability”
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