BOOKED: Air India A...
 

BOOKED: Air India A350 Business Class, Etihad A380 The Residence, And More!

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Recently, I shared how I’m taking a trip to Iceland later this month, which has been on my bucket list for quite some time. I’m flying Icelandair from New York (JFK) to Keflavik (KEF), and then after a stopover, I’m continuing to London (LHR). That will allow me review Icelandair’s Boeing 737 MAX and Airbus…

Continue reading: BOOKED: Air India A350 Business Class, Etihad A380 The Residence, And More!

Share your questions, experiences, and thoughts below.


110 Replies
110 Replies
 E39
Diamond
(@e39)
Joined: 2 years ago

Member
Posts: 308

It’s like being in the good old days with review trips. Awesome
I enjoyed the shangri-la the last time I was in Singapore, albeit 10 years ago


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(@alvin-ythk)
Joined: 5 years ago

Posts: 535

Air India cash fares are so low these days that the APD probably costs more than the base fare...


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(@SINJim)
Joined: 15 years ago

Posts: 82

Ben, with respect to Singapore, in my opinion the Edition and Four Seasons are nice, but not especially compelling in any way. The Shangri-La is a landmark. In fact, I would suggest booking the top tier Valley Wing. Not only do they serve unlimited Champagne throughout your stay, the Valley Wing is where VVIPs stay because it is its own building and therefore it is easily secured from the public. If you want to go the other direction, your past favorite Hilton with questionable juju is now the Voco, an IHG property. Other new hotels include the new Hilton on Orchard Road, a second Conrad (formerly the Regent), and Raffles on Sentosa--a Banyan Tree-esque hotel. If you are really fortunate, the closed-for-rennovation Maharaja Lounge in Delhi will reopen just ahead of your visit. The lounge closed in April 2024 for a 1-year renovation that is now in its 18th month.


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(@Ashvin Hariharan)
Joined: 11 months ago

Posts: 1

Just did LHR-SIN 2 weeks ago on the Air India A350 through Delhi. The holiday inn express is your only option airside. It is located at level 5, 2 floors above the Encalm Prive lounge which is the lounge Air India is using for business class passengers (which has some great indian food and masala tea!!). You must show inbound and outbound tickets both from T3. Maximum one night stay and you are free to roam around. The hotel restaurant has a wonderful plane spotting area but food is unfortunately lacking - you would be better off eating at the Encalm Prive lounge.


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(@Peter)
Joined: 11 years ago

Posts: 187

I suggest to call Singapore Airlines to check in their Timatic system about the transit conditions at the new Phnom Penh airport to be sure. They can even add your onward flight info in the notes.


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 Izz
(@Izz)
Joined: 12 years ago

Posts: 184

Just a note on Aer Lingus, as I am flying with them in a few days. Their lounge post US preclearance is closed for renovations till spring 2026. There is no alternative after preclearance, so you only have lounges before.


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 Ray
(@Ray)
Joined: 11 years ago

Posts: 565

The Four Seasons Singapore was a regrettable experience for me. The Shangri-La is a regular for visiting U.S. dignitaries in part due to its proximity to Embassies of friendly countries (Australia, Israel) to serve as satellite support sites. Actually if you’re travelling with family, highly recommend their specialty themed suites!

Go on their website to see what I’m talking about. Your kids will love it!


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(@Mark Wilson)
Joined: 3 years ago

Posts: 2

Hi Ben,
Air India lounge at DEL T3 is closed for refurbishment and therefore business class passengers can use the Encalm Privé Lounge.
This is a good lounge with a great food offering, but you definitely don’t want to spend 9 hours there…..
Transit security is a mess at T3, with antiquated scanners and long lines of people emptying their worldly belongings into containers. It took us 2 hours to clear this at 11am on a weekday morning.
The Holiday Inn is directly in the terminal once you’ve cleared transit security and you can move between hotel and terminal. However, T3 isn’t great and options other than the lounge mentioned above are virtually non-existent.
On our return A350 DEL-LHR flight, departing at a horrible 0225, all we wanted to do was sleep, but the crew saw fit to wake people for breakfast 3 hours 45 minutes before landing.

Look forward to your reviews!


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 Gus
(@Gus)
Joined: 9 years ago

Posts: 65

Excited for the KL Park Hyatt review.


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(@Manish)
Joined: 11 months ago

Posts: 1

I have stayed at the transit hotel in Delhi a few times. It’s not posh but I think the best option for a long layover. Stay on the international side. And once you are in, you can’t go in and oht - just when you are ready to leave. The air India A350 business class is fantastic. Hope you like it.


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 eric
(@eric)
Joined: 7 years ago

Posts: 20

You should fly Norse Premium back from London to either JFK or MCO... while they still exist


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(@jfhscott)
Joined: 14 years ago

Posts: 285

Perhaps the Maharaja lounge at DEL will reopen before you arrive?

And I do not know if you can sacrifice class for bling, might you do the EK fifth freedom flight from SIN to KTI?


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Diamond
(@proximanova)
Joined: 2 years ago

Member
Posts: 180

Thrilled that you’re finally flying AI and the SQ 737 MAX, Ben! In spite of recent negative experiences — and I really do mean that (that F product review was simply disgraceful) — it still delivers a great product on its latest aircraft. I’m no AI apologist, contrary to some popular opinions here, but I should commend it for what it does well.

I strongly recommend that you don’t fly DEL–KUL direct, but instead fly DEL–SIN on the ex-Vistara 787-9 or A321neo, so that you get a feel of how the Vistara hard product was. In the year since Vistara was merged into Air India, the soft product has been harmonised to AI standards, but the hard product remains what it was in the Vistara days. On the SIN–KUL sector there’s a plethora of airlines to choose from.

Welcome back to India after 7 years — I hope you’ll enjoy it!


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 Eve
(@Eve)
Joined: 5 years ago

Posts: 365

You will have access to the encalm prive lounge, actually a very fantastic lounge with lots of space and interesting facilities like gaming room. The buffet is amazing and worth the visit. This is also the main contract lounge for all qualified frequent flyer status holders and premium class pax for almost all airlines


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(@Cbchicago)
Joined: 9 years ago

Posts: 154

FYI. The RJ Saphire card expiration date is in the day,month,year format. When I got mine I thought they had shorten my free status year.

I’m booked RJ LHR-KUL and used one of my new upgrade cert with the new card. Enjoy your trip and good luck.


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(@Steve)
Joined: 9 years ago

Posts: 115

Looking forward to your reviews!


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 Eve
(@Eve)
Joined: 5 years ago

Posts: 365

True, the product gulf between AI A320neo and ex vistara A321neo is huge but that said the AI A320neo is gonna be the primary product across the board so this is fine to highlight what is gonna be commonly offered, as the Vistara cabins are not gonna be present in future deliveries


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 Eve
(@Eve)
Joined: 5 years ago

Posts: 365

There is a better fifth freedom of EK which flies from BKK HKG. This has full meal service too. Interestingly even Ethiopian and United has fifth freedom on this route


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(@Mike O.)
Joined: 7 years ago

Posts: 1055

First and most importantly, I'm glad that you're just getting back to the swing of things. I know it's been a difficult time for you the last few weeks; as someone who is on this blog literally on a daily basis, I don't forget these things.

Moving on, I'm glad you'll be able to experience Singapore's 737 as well as the new Phnom Penh Airport. Hopefully they don't swap out the MAX for the sole NG they'll be retiring in March 😉

I wish you could've snuck in Thai's new A320/A321neo while you were at it!

And do you plan on spending the New Year in the Pacific?


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(@Saurabh Agrawal)
Joined: 2 years ago

Posts: 2

Ben, you should apply for Indian evisa which is an easy online process and cost about $20. They approve visa in few hours, you just need to take a printout of it. That way you can move to hotel and terminal in Delhi without worrying about anything .


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 Eve
(@Eve)
Joined: 5 years ago

Posts: 365

I highly recommend Mondrian Singapore Duxton. Mondrian is Accor’s lifestyle brand and they are very artistic in nature and I would argue, sometimes even cut above. Duxton is also a very expensive central area and is full of historic streets and buildings and restaurants


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Diamond
(@sean-m)
Joined: 5 years ago

Member
Posts: 1234

You can enter and exit the hotel, but you have to go through a lengthy security verification process each time so it really isn't worth it until you are ready to leave. The hotel is fairly decent though - nicer than the average Holiday Inn Express.


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(@Amitabh Bachchan)
Joined: 11 months ago

Posts: 1

Try the Encalm Prive lounge in Delhi, you should have access to it flying J on AI.


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Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 39869

@ Mike O. -- When I return to Asia, I 100% what to fly Thai Airways, including the new A321neo. But since it's not in service yet, I'm saving that for the next time. Regarding the Pacific New Year idea, now that I have the ability to plan a bit more, maybe it's a good option for next year. But so far I haven't planned anything.


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 JK
(@JK)
Joined: 8 years ago

Posts: 219

Ray, there is zero chance Ben is traveling with his young children through SE Asia with 24 hours in 2 cities and 9 hours in another.


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(@fosai)
Joined: 6 years ago

Posts: 11

Ben, I hope you will be going to India around mid-November or later. Since your trip seems to be booked earlier, it looks like you'll miss the reopening of the Air India Maharaja lounge Delhi by only a matter of days/weeks. The refurbished Maharaja lounge is set to reopen in mid-November and I feel like it might warrant putting the India trip off for even a little bit, since you wouldn't have to come all the way back just to try the lounge. Right now you would just be reviewing the Encalm privé lounge and although it's a fantastic lounge, it is the same contract lounge that everyone uses.


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(@Mike O.)
Joined: 7 years ago

Posts: 1055

Apparently Thai's A321neos will start service in January, so it won't be too long; there wouldn't be much to review on their A320s as well as the sole SQ 737NG 😉

In the meantime, you still have the entire African continent to review!

Lastly, hopefully we get to see Aircalin as well as Air Niugini as they seem to be some under the radar airlines.


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 Will
(@Will)
Joined: 2 years ago

Posts: 167

Exciting, can't wait for this content!


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 Andy
(@Andy)
Joined: 3 years ago

Posts: 21

I recall you had a problem with your Etihad guest FF account, and it was locked. How did you resolve that, and what was the issue


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 Joe
(@Joe)
Joined: 3 years ago

Posts: 26

1.5 cent per Chase point seems like a bad deal, especially for a points expert.


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(@jessie)
Joined: 12 years ago

Posts: 83

Looking forward to review of Air India A320neo. Sometimes Air India RUH-DEL-BKK Biz is ridiculously cheap (both legs are usually operated by A320neo) but still I feel hesitant to get on Air India biz.... let me see your review.


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Platinum
(@samar)
Joined: 1 year ago

Member
Posts: 233

The Park Hyatt KL is amazing and absolutely worth the visit (stayed there 3 nights). Booked it for the novelty of living in the clouds for a short while, but I’m planning another trip to East Asia next summer and I’ll want to make a return stay. Top-notch service all around too.

Since I know you’re a fan of Indian food Ben, I’d recommend trying some at the Park Lounge in the hotel. I had the butter chicken there and I was very much impressed.


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(@D3SWI33)
Joined: 9 years ago

Posts: 1709

Might get delAAyed Bos PHL Mia. Gentlemen good luck.


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(@jessie)
Joined: 12 years ago

Posts: 83

Indeed, doens't seem like proper choice by any usual points/miles pursuer, but then it seems extremely (to be honest, almost impossible) to come across EY Biz (not to mention first class) redeemning points/miles these day via any partner channel. Prob no other way to pay cash (or burn UR or MR as payment).


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(@John Jackson)
Joined: 11 years ago

Posts: 2

For Singapore I’d suggest you check out the Capella which was the resort we stayed at for our honeymoon. It’s on Sentosa island so a bit far but would be curious your take.


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Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 39869

@ John Jackson -- I would, except it's way more expensive than the other options. Hopefully next time when I travel with the family, but for this trip, I'm trying to keep the cost reasonable (after factoring in the $300 credit).


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Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 39869

@ Samar -- Appreciate the heads up, and look forward to trying some great Indian food (though perhaps after spending 24 hours on Air India, I won't be as excited as I'd otherwise be?).


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(@neogucky)
Joined: 3 years ago

Posts: 255

Amazing itinery! Looking really forward to AI, Hyat and especially SQ!


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(@Rohan Anand)
Joined: 12 years ago

Posts: 46

You’ll have access to the Encalm Prive lounge in Delhi (different from the standard Encalm lounge that exists in Delhi airport for International departures).


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Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 39869

@ Joe -- I have a different take, so let me explain. I think this is where people fall into the trap of wanting some sort of a blockbuster cent per mile redemption value.

First of all, I think we'd all agree that any time you can find saver level award availability in first class, it's a pretty good deal. In this case, an award on these flights would cost 240,000 miles plus $800 in taxes and fees. Instead, I'm paying 180,000 points and zero taxes and fees, and I'm even earning miles. It just happens to be that Etihad's paid first class fair is very reasonable.

"But you're only getting 1.5 cents of value per point!" I hear you... sort of. A couple of years ago, I got a Chase Freedom Unlimited that offered double points for the first year, meaning I was earning 3x Ultimate Rewards points on all my spending. For example, I paid my taxes with the card for a 1.8% fee, meaning I was acquiring Ultimate Rewards points for 0.6 cents each.

So put another way, acquiring those 180,000 points cost me $1,080, and I'd say that's a pretty amazing value for first class on a trip like this, no?

I don't make redemptions just to show off that I got X cents per point based on some inflated retail cost. Instead, my goal is always to get outsized value compared to my acquisition costs.

I didn't feel like spending $2,700 in cash on this ticket, since I was also spending $1,600 for the upgrade. So $1,600 in cash was a lot more palatable to me than $4,300.

Make sense/fair enough? 🙂


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 Bart
(@Bart)
Joined: 11 months ago

Posts: 3

Congratulations ! Looking forward to the reviews and unique insights.


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(@IAD_And_DCA_Are_My_Second_Homes)
Joined: 1 year ago

Posts: 34

Ben, I'd like to suggest staying at the Artyzen in Singapore. It's a smaller Asian chain and not in one of the big points systems--but it is FHR. It's also beautiful, locally themed, and my favorite hotel in the world. The rooftop pool is great at sunrise, and you can walk over to the Botanic Gardens. Otherwise, the Edition is nice.


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 Ray
(@Ray)
Joined: 11 months ago

Posts: 3

For your SQ 737 Max flight, make sure you choose one of two throne seats (row 2) for the best experience.

These are normally reserved for PPS but would suggest you call SQ to secure them T-96hrs.


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Diamond
(@benjaminkohl)
Joined: 4 years ago

Member
Posts: 125

Really curious to hear your thoughts on the litrerally brand new phnom penh airport. And I'm sorry you won't spend more time in the city of Phnom Penh, it's a really cool and delightful city with some amazing things to do, including the super powerful genocide museum.


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 JW
(@JW)
Joined: 8 years ago

Posts: 64

Agree with most there for the Singapore hotel. I would do Kempinski or Shangri-La as well. Besides Shang you could consider the Standard as well since they are now part of Hyatt.

As for KL, the hotel scene will get a lot more interesting soon with the Waldorf Astoria KL and Kimpton opening towards early next year


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(@Duck Ling)
Joined: 10 years ago

Posts: 516

For India I would just get the online tourist visa. It is US25 and quick and easy to process. That way, if anything goes awry you will at least be able to enter the country. Being stuck in transit at DEL with no Visa is not fun.

There are loads of really good hotels in 'aerocity' a 5-10 minute uber ride from the airport.


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Platinum
(@samar)
Joined: 1 year ago

Member
Posts: 233

@Ben as someone of Indian descent I agree that may happen (there’s only so much Indian food I can eat in a row). Hopefully the AI experience won’t kill your mood. 🙂


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Diamond
(@motion-to-dismiss)
Joined: 5 years ago

Member
Posts: 0

Very excited for this report! I’m eager to learn your thoughts on the Residence—I’m currently debating whether to upgrade to it on AUH-YYZ. The price is closer to $4k for that route.


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(@McCaron)
Joined: 3 years ago

Posts: 80

The A380 will be forever my favorite aircraft


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(@blake-pickering)
Joined: 2 years ago

Member
Posts: 0

This is such a wonderful way to begin the next full-throttle travel era of OMAAT! It's like the glamour-infused times of the previous decade with the Residence returning to the review spectrum!


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(@James)
Joined: 11 years ago

Posts: 89

Wow! When are you planning to do this? I'm planning a similar itinerary around Thanksgiving . KTI-AUH-LHR on EY then LHR-DUB-BOS on EI. I may just fly AUH-DUB on EY as I've flown their Apartments already.
Regarding the Cambodian visa, there's an app you can use prior to arrival or you can pay for a visa on arrival ($30USD...bring pristine cash). You SHOULDN'T need one if you don't plan on leaving the transit area (not sure how long your layover is) and already have your next boarding pass. It's not very common to not leave the airport as KTI is only a hub for Cambodian airlines and K6 does not have a large international route network.


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 YS
(@YS)
Joined: 11 months ago

Posts: 1

Highly recommend the Kempinski! It's a great property and centrally located. Edition is decent, but not memorable while the Four Seasons and Shangri-la are good properties but starting to show their age. Have a great trip!


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(@Eskimo)
Joined: 9 years ago

Posts: 6165

You should be thrilled.

You gaslighted Ben, again, into flying Air India.


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(@freeflyer)
Joined: 12 months ago

Member
Posts: 0

The terminal hotel is surprisingly decent (and a much better place to rest than the quite frankly horrible Encalm Privé lounge, I really don't understand the hype), and you should have no problem coming and going as soon as you are checked in. The breakfast offering is questionable at best, but the views from the dining room are worth a visit anyway.


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(@freeflyer)
Joined: 12 months ago

Member
Posts: 0

I had no problem leaving and coming back to the hotel when I visited august last year.


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(@Weekend Surfer)
Joined: 7 years ago

Posts: 178

Is Phnom Penh one of those airports where you can typically find cheap(er) J and F fares like CAI?


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(@J Serra)
Joined: 8 years ago

Posts: 9

Back in 2017 a transit visa was required, I believe it was $20 cash USD only.


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(@Karthik Ramachandran)
Joined: 10 years ago

Posts: 3

Agree - the JW Marriott in Aerocity is very good. You are best placed to take the tourist visa option and enter land side.


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(@Paltyy)
Joined: 2 years ago

Posts: 2

Hey Ben,
While in Delhi check out this lounge i reviewed, called the Encalm Lounge https://wingtips.co.uk/2024/07/01/review-encalm-prive-lounge-del-airport/


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(@Peter)
Joined: 4 years ago

Posts: 491

Thank you. The obsession with cpp maximization is a bit much.

Chase getting rid of the CSR 1.5cpp redemption is terrible (PointsBoost! is a joke), and a reminder to all to transfer your non-CSR UR points over to the CSR before 10/26 so that you can still use the 1.5cpp redemption for those points through October 2027.

Went to Japan / Taiwan with the family of 4 this summer. Wanted JAL business on the A350. Found a good multi-destination fare for 4 people roundtrip ~$18,000 for the 4 of us. Shockingly, I did not want to pay $18,000 cash! Paid 1.2m UR points instead, plus credited to AA and earned 200k AA points back, so ~1m points paid "net". Was it the best redemption ever? Of course not, would have much preferred paying 480k AA points (60x4x2). But did I have a chance of finding award seats on JAL for JFK-HND-TSA for 4 people roundtrip on the dates I needed? No way! Would I do this redemption again? Yep.


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(@ord_is_my_second_home)
Joined: 4 years ago

Member
Posts: 683

I hope you haven't bred.


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Diamond
(@n17017)
Joined: 2 years ago

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Posts: 0

"I’m no AI apologist, contrary to some popular opinions here, but I should commend it for what it does well."

Suggesting that Air India does anything good is just hilarious.


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 NZ
(@NZ)
Joined: 11 months ago

Posts: 1

I loved my stay at the Kempinski in Singapore! It's in a heritage building with lots of cool design features, really huge rooms (rare in Singapore) and attentive service.


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(@Peter)
Joined: 4 years ago

Posts: 491

This is helpful, thanks Mark. I'm booked on that ~2am A350 DEL-LHR flight in a few months and considering changing to the 6:30am flight (also on the A350). Crazy that they would wake people up almost 4 hours before landing for breakfast, especially when the flight lands at like 630am UK time. Really just wanted to have a night cap and sleep on that flight and figured I'd hang out in the reopened AI lounge before the flight, but now second guessing and thinking about skipping the refurbished lounge, crashing at an Aerocity hotel for a few hours and then taking the 630am A350 to LHR (they keep changing the flight time on me so I can rebook for free, love that!). Decisions, decisions...


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Diamond
(@inceptioncat)
Joined: 4 years ago

Member
Posts: 175

@Proximanova
The hard product on Vistara 787-9 is the same as in the Singapore Airlines regional A350s and 787s. So no need for Ben to fly that.


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(@Julia)
Joined: 1 year ago

Posts: 48

I guarantee you that Ben is doing this because he specifically does NOT want to enter India.


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(@99 Luft Stanzas)
Joined: 12 months ago

Posts: 112

Hey! I like this blog - so sad its coming to a close shortly after you board that AI A350.

Rip big man


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Diamond
(@uncleronnie)
Joined: 3 years ago

Member
Posts: 1232

Not funny, bro


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 1990
(@1990)
Joined: 11 months ago

Posts: 4868

Best news here was your 80K redemption with Aeroplan, because those are getting harder and harder to come by for long-haul Business lie-flat on any partner.

Hope that a350 holds, because, a last-minute aircraft swap for their ancient 773, or the 787 (which... you know...) wouldn't be ideal.

Staying within transit for DEL is best; because, while you could get an eVisa, it's just not worth it for 9 hours, especially if there are any delays.

Since you are originating in the UK, if there are any significant delays, at least you'd be eligible for UK261 compensation... yay. Still, better to arrive relatively on-schedule.

On Cambodia, how fortunate that the hostilities between neighbors have de-escalated. Phew! I'll be trying SQ's 737 with the lie-flat Business class in February. Wish more airlines adopted that product. There's no reason US carriers couldn't do this with their own narrow-bodies.

On Singapore hotels, if the redemptions are decent, the Edition is also relatively new. Stayed there last year, and enjoyed the meals, pool, room, etc. It's nearby the St. Regis, too.

You are quite fortunate to get to experience the Residence, again. (Someday... someday...)


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 1990
(@1990)
Joined: 11 months ago

Posts: 4868

Oof, how macabre. Well, it is nearly Halloween.


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(@James)
Joined: 2 years ago

Posts: 20

How about the new Swiss A350 on ZRH-BOS, seems much more interesting than Aer Lingus?


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 1990
(@1990)
Joined: 11 months ago

Posts: 4868

I've stayed at the JW and the Andaz at the Aerocity, and both were fine for longer layovers, but only if you already have plans to get eVisa, etc. If traveling through T3, and want to remain in-transit, not 'enter' India, and 'need' a hotel, then the Holiday Inn Express is really the only option for now.

Not that it would affect Ben's trip, but, at least they fixed the roof that collapsed at DEL T1 (2024).


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 1990
(@1990)
Joined: 11 months ago

Posts: 4868

Encalm Privé Lounge at DEL T3 is actually pretty good; they expanded to an area with paid quite room/chair. And, in the mornings, the masala dosas are excellent.


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 Paul
(@Paul)
Joined: 2 years ago

Posts: 23

Recently stayed at the Park Hyatt KL and was blown away. Very impressive hotel. Our room was on the 106th floor and looked down into clouds some days. Tip: if you want to dine in the hotel's restaurants pre-book them as they've opened restaurant bookings to anyone and all of KL is booking their restaurants given its so special. Which isn't good for those staying at the hotel that have not pre-booked.


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(@Audrey)
Joined: 11 months ago

Posts: 1

In Spore, I feel EDITION is a more Exclusive Hotel to check out as I Love their Interior Design. They're quite new too.


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 AJ
(@AJ)
Joined: 10 years ago

Posts: 3

100% agree. A 9 hour layover inside DEL is not fun. Immigration is usually I pretty quick in Delhi and Aerocity is a 5 kin drive away with some great hotel options.

The new AI lounge for international departures might open by the time you travel. If anything like the AI BLR lounge, it will be interesting.


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 Joe
(@Joe)
Joined: 3 years ago

Posts: 26

I think the award ticket cost here, while a data point, is not really relevant and neither is the 180000/$1080 one.

The real question is the $2,700 v. 180,000 UR points (or Amex, C1 or Citi points) equation. To me, using the points here is not good value for a premium traveler. I understand you didn't "feel" like spending 2700 plus 1600 in cash. I would have bought the cash ticket -- $2700 to fly first class from Vietnam to Europe in Etihad first plus $1600 for the residence is a no brainer -- to me. Which brings this whole topic of miles and points to its most basic point: what are points worth. And you just made the decision that for you, it's 1.5 cent per point. So, maybe your valuation in your monthly chart for UR (and the other ones) should be adjusted from 1.7 to 1.5...


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Diamond
(@phillip)
Joined: 5 years ago

Member
Posts: 312

From my experience:

Four Seasons Singapore is a huge disappointment! Don’t waste your time. Big fan of the Shangri La though, and would highly recommend it.

I recently had an 8 hour transit in Delhi and I booked a room at the Aloft in the Aerocity - 5 minutes by metro and then a 10 minute walk. Or a 10 minute uber drive. And an impressive Aloft at that. There is also the Hyatt, JW and many other options at Aerocity.


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(@Alan2)
Joined: 10 years ago

Posts: 366

Don't forget to have a rainsuit ready for Air India. You never know when someone might piss on you.

In all seriousness, nearly all flights to India suck regardless of the airline. My wife flew from Newark to Delhi on United last year. I joked with her about how nasty the plane would be (I honestly thought United would be ok) and she confirmed the flight was terribe, both smelly and dirty. On the way back we flew Singapore together and only had to endure a short hop to Singapore. More hours total but definitely worth it.


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Gold
(@art_czar)
Joined: 5 years ago

Member
Posts: 80

There's a recently opened (newish) lounge at T3 which we visited while transiting Delhi - not a 100% if it is a PP lounge, but we had access as ANA business class passengers (not sure if AI business class passengers have access). The options for F & B were a vast improvement over the last time I transited Delhi - Look forward to your take on it!


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(@Christ)
Joined: 9 years ago

Posts: 26

The Encalm lounge in Delhi is nice and usually doesn't seem overly crowded even though many airlines use it. Great selection of Indian vegetarian food


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(@Henry Young)
Joined: 10 years ago

Posts: 150

Book the international wing of HiEx. I had to do the eVias + domestic wing recently due to having an overnight layover coupled with self-transfer to a separately ticketed flight. A domestic wing check-in is huge hassle requiring that you be escorted through an arcane process of bag x-raying and checking while army fatigues dressed security take their time imposing their seniority over the hotel staff who they obviously view as beneath contempt. At least international wing you can get to and check-in un-escorted (there's a YouTube video showing the route). Although that said, international transfers can be very slow with staff operating at a snail's pace and frankly making the whole process a thoroughly unpleasant process, so much so that when I have a straight transfer there I prefer to arrange an eVisa, go through immigration, then back in again. It's honestly easier than airside transfer, unless they have improved that A LOT. Note they just introduced electronic arrival cards also, which you have to do in addition to the eVisa. Note also for the eVisa you have to give a contact / sponsor in India. For hotel layovers just use the hotel manager's details, and the places you intend to visit are DEL T3 Arrivals and DEL T3 Departures. There seems to be no actual transit option for eVisa.


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(@Natarajan Sivsubramanian)
Joined: 3 years ago

Posts: 92

Ben:

very interesting itinerary
pl send me your itinerary in the airline format
like
first name last name
airline flight no class of travel date of trvl
sector status of booking like HK1 or KK1 etc
in a sequential order
it will be nice to see long itinerary of a pax
better keep a copy of the itinerary handy
so that you will not misconnect any flt
for india suggest you get evisa online and
keep a print out and show it to immigrations
hotel in sin is Carlton hotel or Shangrila

after your return to u s i want to read your
report about your experrience.

thanks and wish you bon voyage

let me hear your good or bad experience with airindia particularly
behavior of business pax, refurnished seats,
food, etc.

Natarajan Sivsubramanian Formerly AI


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 Pete
(@Pete)
Joined: 10 years ago

Posts: 1460

This restaurant advice also applies to PH Tokyo. Just because you're a Globalist staying in a premium suite doesn't mean they'll have a spare table open for you. Email the concierge as soon as you book your room, and get everything sorted prior to arrival.


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 Jeff
(@Jeff)
Joined: 4 years ago

Posts: 2

The Kempinski in Singapore was the worst hotel stay I ever had. I would go for the Edition in Singapore.


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(@TJROB)
Joined: 11 months ago

Posts: 1

The Singapore Crown Plaza landside is good. A gem is also the Dusit Thani a golf course hotel but feels resorty and a good price, bit different than usual city stay.


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 HM
(@HM)
Joined: 5 years ago

Posts: 35

I know it’s your job and I’m sure these are great experiences but i love living vicariously through your itinerary planning even more than the actual reviews!


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 Ben
(@Ben)
Joined: 12 years ago

Posts: 6

Not worth it to enter India since immigration could take an hour or more (or could be very fast). JW is a nice hotel and close but if a person has 8-9 hours just not worth it to enter country, go to hotel, check in, go to room, etc.


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(@iamhere)
Joined: 10 years ago

Posts: 1883

Not sure when this is, but given that you mention the $300 credit I guess it will not be until next year. I wish you would review some other airlines and hotels. You tend to stick to the same core airlines but there are many airlines out there.


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(@Masha and Rob- Dancing Pandas)
Joined: 11 months ago

Posts: 1

The Holiday Inn Express in the Dehli airport saved our butts as we were stuck with our domestic flight from the mountains coming in late and our business class flight ( separate ticket) leaving on time. We watched it leave like rookies ( been traveling nomads for over 8 years). Arggh!

We were stuck in the airport with no way out. Tried to use a free night cert at Holiday Inn Express but it was sold out. Finally saw an availability and grabbed it.

We had to wait to be escorted up and were there with no opportunity to wander. There was another couple there that waited for a long time to be escorted around but he said it wasn't worth it. I would consider it a place to lay your head.


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Gold
(@splane21)
Joined: 5 years ago

Member
Posts: 65

Lucky hasn't reviewed AI in forever. He does a p good job balancing reviews and trying new airlines other than maybe too much Emirates First Class


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 Amit
(@Amit)
Joined: 5 years ago

Posts: 3

Ben - at Delhi, you will clear security with your onward boarding pass, and you can easily move within the terminal and even to the encalm prive lounge which is a short elevator ride from the holiday inn express. Depending on the time you can even book a massage at the hotel or the lounge, and use the gym at either.


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 Bbt
(@Bbt)
Joined: 11 months ago

Posts: 1

The Prive lounge has the best business class lounge buffett, but can get crowded late night as that is prime time for European and US flights departures.

Even the bar is decently equipped.

I prefer the Polaris because they have a la carte dining but as a space this lounge is one of the most unique ones.


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(@Aayush)
Joined: 6 years ago

Posts: 13

If you want, you could also try the Andaz New Delhi at the Aerocity. Right next to JW Marriott; have been upgraded multiple times as a Globalist. Their Runway View suites give you direct views of the Runway - although the planes touch down further away from the property. Would make for amazing plane spotting during your overnight stay as a lot of international traffic moves along during the night at DEL.


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(@Aayush)
Joined: 6 years ago

Posts: 13

If you’re interested in using up your FHR credits - might I suggest one of the Indian Luxury hotel chains - Taj, Oberoi And Leela have always been ranked highly. You could even try out the ITC Maurya in New Delhi - if you’re interested in staying on the Marriott hamster wheel, as they have a tie up with Marriott’s Luxury Collection.

If you do stay on at the Maurya - please don’t miss out on dinner at Dum Pukht. That’ll be a meal you’ll remember for a long long time.


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(@Aayush)
Joined: 6 years ago

Posts: 13

One last point - for your DEL-KUL flight - please make sure the flight number is AI 2XXX - as those are the flights with either the ex-Vistara cabins or the new AI cabins.

I was on the inaugural A350 flight in J from BLR-BOM-MAA that Sam Chui and Josh Cahill were on. Can’t wait to read your review for this new flight. I’m willing to bet that you’re going to pretty pleased with this flight.

A lot of AI’s Maintainance issues post the privatisation have been because the government didn’t include AIESL (the engineering arm of AI - which is still under government control) and under the Tatas they’ve been forced to start from scratch. As a platinum with AI - I’ve given them grief for issues as well; but when they’ve been able to get things done - they’ve been at par with the best in the world for me.


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(@Peter)
Joined: 4 years ago

Posts: 491

But it’s an average not a floor and Ben also said he is earning miles. So if you factor in the earned miles you are getting more than 1.5cpp. Probably in fact closer to 1.7cpp!


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Diamond
(@missingscurrah)
Joined: 2 years ago

Member
Posts: 57

In Singapore, have you considered a stay at the new(ish) QT Hotel? It's the first Asian foray of the Australian based Rydges Hotel group and recently TIME noted it in it's World's Greatest Places for 2025. I think it would be an interesting addition for the blog to feature a new hotel brand that American and European audiences might not be as familiar with.


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(@Win Whitmire)
Joined: 6 years ago

Posts: 105

You would actually fly on ANY Air India flight? I wouldn't ride on a donkey cart with their logo on it!


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(@Singh)
Joined: 11 months ago

Posts: 1

Just don't forget to bring a rain poncho for golden showers. They are very popular on Air India flights.


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 Seb
(@Seb)
Joined: 11 months ago

Posts: 1

Why not fly from UAE to Dublin on some European budget airlines for the hell of it? You could try Wizz Air and Ryanair.

I appreciate you’ll miss the comfort, but would be fun to see you review some economy flights!


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 Joe
(@Joe)
Joined: 3 years ago

Posts: 26

I posted (or at least tried to post) a reply but it got lost (Ben--this website comments' feature is just horrible and I wish you changed it).

I am not going to recreate my post. In short, I disagree with your two initial data points being relevant. The only one that is relevant is that you used 180000 UR points instead of spending $2700 -- that's a personal decision but one that I would not have made (poor value). So, you should change in your monthly valuation table the UR value from 1.7 cents to 1.5 cents. Otherwise, it makes no sense.


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(@Ana C)
Joined: 2 years ago

Posts: 4

There’s a Centurion lounge in Terminal 3 in Delhi. Although smaller, it’s way better than the Priority pass lounge. That place was a zoo.


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(@Ana C.)
Joined: 2 years ago

Posts: 4

In Singapore the newly renovated Grand Hyatt would be great for a review. People have so many questions about it. Breakfast there and the Dosa station will be a very fond memory. Fantastic South Indian food says this South Indian


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 Chaz
(@Chaz)
Joined: 11 months ago

Posts: 1

Just flew the AI a350 business class yesterday and was very impressed with the hard product, very slick when compared with the cabins on the rest of the fleet. Keen to hear what you think Ben!


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 Dn10
(@Dn10)
Joined: 7 years ago

Posts: 240

If you are going to review a Dublin hotel I’d recommend the Shelbourne as part of Bonvoy


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(@Chandan Bhat)
Joined: 11 years ago

Posts: 157

Hey Ben,

On a related note, are you aware of Etihad Emerald?

https://www.etihad.com/en/etihadguest/tiers-and-benefits


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(@Nathan)
Joined: 3 years ago

Posts: 10

Recently stayed 4 nights at the FS Singapore. Phenomenal service and breakfast, and while the room is spacious and well appointed, its starting to show it's age. If you're intending to review it for this blog, I'd think there are more interesting properties in Sing.


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 Bob
(@Bob)
Joined: 1 year ago

Posts: 3

@Ben, one hotel in Singapore which has not been mentioned is the St Regis which has just undergone a total renovation. Otherwise The Edition and Grand Hyatt.


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Diamond
(@vancouver-char)
Joined: 5 years ago

Member
Posts: 0

ps - better to apply for the Cambodia visa to be safe


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