The EDITION wasn’t the only Marriott property we stayed at in Bodrum, as we also checked out Caresse, the Marriott Luxury Collection property. The hotels have similar pricing (especially when redeeming points), so how do they compare? Let’s take a look…
Continue reading: Review: Caresse Bodrum, Luxury Collection Hotel
Share your questions, experiences, and thoughts below.
That lunch and dinner "mix-up" was definitely NOT a mistake. They were hoping that you wouldn't notice because you were "rich white dudes". That's what makes most sense in this situation.
@ Lukas -- I can't rule that out, but what do you think happened in the background? No one actually ate that meal and they just charged me for it to try to get more revenue? Or they comped the meal for someone and tried to get me to pay for it? Or...?
@ Ben, in my life I go by what makes most sense and in 95% of the cases, in the end that proves to be the actual truth. What makes most sense to me is that no one actually ate the meal and they tried to get more revenue. During the 30 minutes that you waited, they were clumsily fudging that lunch receipt in the back. This and the other service shortcomings you mentioned will make me stay away. Hoping to stay at EDITION one day!
"They comped the meal for someone and tried to get me to pay for it"
thats usually what waiters do, especially when they arent planning on working somewhere much longer, invite their friends and pass the bill off to another guest...
Great review and report! This is the best content that the regulars want to see!!
I think I would have used the upgrade for the 1 bedroom suite, I never upgrade to a 2 bedroom unless that is what I need for a particular stay.
That lunch receipt thing is very shady. Obviously, I will stay away from this hotel. It probably caters to rich Arabs and Russians.
I sincerely doubt that the hotel was trying to get you to pay for two meals that weren't yours. What's more likely is that someone overheard your name/room # and billed charges to it. I've had this happen several times at Westin's in the US.
I am confused about the shower picture, it looks like there's a door that goes outside?
And yeah, the lunch/dinner thing sounds like attempted fraud. Forging a document with your signature takes it to a whole other level. If it was in the US, at that point I would get police involved. I would lead the review with that so no one goes there.
See my review on FlyerTalk when we stayed there in late July: we had the same issue at check-out, they tried to charge us for stuff we did not spend and I had to wait a long time at check-out until they removed the charge. I thought it was sheer incompetence in light of every other screw up from our stay, but now I think it might not have been incompetence. What are the odds that the same issue happens to two of the (few) guests publishing online reviews in a matter of weeks, by pure honest mistake? Ahem. And now I also think of the personal item that housekeeping "removed" from our room under a different light as well. I was beating myself up for trying Caresse this year rather than returning to EDITION which was fantastic for us in 2018, sounds like it's still excellent. Ben, I see overall you had a better stay than us at Caresse, but I can see the same issues, like bad service at breakfast for example, and staff being careless about covid.
Wow. Sheer fraud I think Ben. That’s just not on with them adding the “ extras “ I’m afraid Stay away next time.
Yep. Same thing at Caresse where they tried to charge us for someone else's breakfast. They also wanted to charge us for dry cleaning even though it was listed that it was complimentary for the room rate we booked.
Do you think the two bedroom suite was bland with average design because it is most likely aimed at families with children? Do the one bedroom suites have the same design?
@Ben take a look at my review on FT
We had a similar experience at Caresse
along with the other posts, it's not a good property.
Great honest review. Yes this hotel may be in a better location, but I still would still return to the Bodrum Edition the next time we are in Bodrum. Is it me, or did the suite and hotel public places just look a little warn out?
Marriott is quite infamous after all for not having any control over its properties
The suites have full kitchens with ovens and stoves and looks less fancy bc they're actually long term stays for Turkish locals. The turks love having the possibility to cook at home while on holiday as much as going out to eat.
So, you ended up paying for the lunch that wasn't yours? Seems that's the case?
What's a "nurse uniform"? In the summer, I tend to opt for gabardines or khakis and a starched Oxford cloth button down with penny loafers underneath my lab coat. Winter finds me in flannel trousers or cords ...
Hi Ben
Great Review! I just checked out of the Caresse today and I could totally agree with your review.
Service was really bad at the Glass Restaurant / Pool and Buddah Bar.
At checkout they tried to charge me a bill for about 80 USD at the Buddah Bar.
Time was 2 hours later than i ate diner at the Restaurant. They found the bill with my Room Number on it but without my Name and Signature.
The front-desk throwed it quickly away and didn't even say sorry or explained the situation.
In my opinion I think that is a normal action at this resort. This can't be any mistake...
If I havn't read your review I would not even noted the 80 USD extra on my bill.
Well would say thank you to you!
Your review is simply misleading. I stayed at both hotels. The Caresse is luxurious the Edition is some corporate shit hole. Even walking to the restaurants, beach and pool feels like a mile (400 stairs, walk that with high heels on that stone floor). The food at the beach bar at the Edition is semi professional. The set up is way worse than in the pictures. You can not feel the sunset on your skin. Everything is dark and full of shadow. In general the service at the Edition is very annoying. The stuff constantly bothers you with some bullshit. At the Caresse they had a wonderful breakfast buffet, at the Edition it’s a la card 🙁 would never go to the Edition again. The people who go there have simply no taste