Lufthansa's Confusi...
 

Lufthansa's Confusing New Brand Design Revealed

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There had been rumors for quite a while of Lufthansa introducing a new livery for their planes, after having the same livery for about 30 years. On February 1 the new livery was unofficially revealed, in the sense that pictures of it started to appear online, even though the airline had scheduled a media reveal…

Continue reading: Lufthansa’s Confusing New Brand Design Revealed

Share your questions, experiences, and thoughts below.


80 Replies
80 Replies
(@Claus)
Joined: 11 years ago

Posts: 265

In its total lack of creative ambition, the new livery reminds me of cargo airlines like Atlas Air and Polar...


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Gold
(@shoeguy)
Joined: 5 years ago

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Posts: 0

The new livery looks awful. It is cold. Unimaginative and recalls a short lived Air India rebrand that was introduced in the early 1990s and did not last. The yellow, if used correctly, adds warmth and can be very modern and fresh. Lufthansa's branding was just fine. Maybe it required a few tweaks, but the new version is just awful.


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(@MisterM)
Joined: 11 years ago

Posts: 45

Guess the new blue "orientation" makes prices lower and service better. Smh.


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(@flightwonk)
Joined: 5 years ago

Member
Posts: 0

I would love to see Lufthansa point to specific examples of a "positive" reception. Everything I have seen and read has been predominantly negative.


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(@Matthew D Sample)
Joined: 9 years ago

Posts: 80

DUMB. JUST REALLY DUMB.


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(@raptor72)
Joined: 5 years ago

Member
Posts: 0

At least somebody got well paid for this „concept“ 🙂


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 Ben
(@Ben)
Joined: 12 years ago

Posts: 335

Do these marketing people actually believe the crap that they write? Honestly!

The main complaint about the new livery is the removal of the yellow colour. If they had just made the thin circle line around the crane yellow rather than white I think people would be a lot happier.


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(@Megan)
Joined: 9 years ago

Posts: 64

I think the average traveler won't notice or care, especially about a plane livery. If they are going to have two color schemes, it makes sense to me that they are keeping the yellow where most travelers will be looking for something familiar. Beyond check-in, I double most people even look at the planes livery.


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(@Christian)
Joined: 12 years ago

Posts: 187

Glad they are spending unnecessary money on this instead of actually improving the horrible catering on their flights! Was on LH400 a week ago and the Red Snapper was inedible as have been so many meal on LH recently that I cannot remember. Glad they got their priorities straight!


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 Sam
(@Sam)
Joined: 9 years ago

Posts: 10

Airlines seem to be moving to some more modern style liveries. Check out China Eastern's newest livery compared to there old one.


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(@Bitzer)
Joined: 10 years ago

Posts: 21

I wished Lufthansa modernized by not charing me CDN 1,500.00 for a "free" ticket redemption. For that much money I can fly ANA (just as good in my opinion and no surcharges) and have a great week, instead of just some hours on a blue plane.


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(@steve-n)
Joined: 5 years ago

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Posts: 0

Nuts. Totally unnecessary. And not much of a change. Just more money wasted. How much did LH pay an ad agency to come up with this'creative idea', probably millions of Euros. What a world. What a shambles.


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 Adil
(@Adil)
Joined: 11 years ago

Posts: 89

Do I sense a #SayNONONOToTheRedesign campaign brewing?


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(@henry LAX)
Joined: 9 years ago

Posts: 31

There's 3 boring ways to paint a plane :

Standard Eurowhite, freaking-bland coma-inducing eurowhite like MU, and the new Lufthansa livery


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(@bds231)
Joined: 5 years ago

Member
Posts: 0

I will be contrarian: I think it's gorgeous. Clean, Germanic, retains their tradition.

PS - I do not work for LH, or the designer 😉


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 K
(@K)
Joined: 9 years ago

Posts: 49

Who cares? The plane could be all white for all I care. It’s what happens in the plane that matters. The seats, food, service, etc.

Not news.


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 snic
Diamond
(@snic)
Joined: 5 years ago

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Posts: 1064

This is what happens when a committee makes decisions.


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(@19nixxon91)
Joined: 10 years ago

Posts: 38

I am with @Megan on this one and don't necessarily think that the average Joe flying will notice much of a difference once onboard where blue ("premium feel") has been a predominant choice of colour in their newest economy cabins (A350) anyway.

Also, I do like the "new" (somewhat elegant and understated) livery and see it as a new differentiating factor from LCCs Ryanair, Vueling or Condor that have used Lufthansa's previous colour scheme (blue/yellow or yellow only) across Europe and the globe before.


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Gold
(@super-vc10)
Joined: 5 years ago

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Posts: 0

Gee, like no airline ever had a blue and white livery before. How original.

Honestly, this was an incredibly unimaginative decision on the part of Lufthansa. If the iconic Lufthansa yellow was thought to be important enough to retain on signage, boarding passes, employee uniforms, etc., then why remove it from the aircraft tails?


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 Mick
(@mick)
Joined: 5 years ago

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Posts: 0

I actually like it.


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(@EChid)
Joined: 9 years ago

Posts: 48

Let's stop pretending this is anything other than a design that's less expensive. Old design? Four colours. New design? Two colours. Someone in accounting probably calculated that a bunch of their planes would need repainting soon and that they could save more than it would cost to rebrand by coming up with a more cost-efficient design for the planes.

AC's update, while more creative (in my opinion), was mean to essentially accomplish similar things (given the many paint colours the frosted leaf design used).

This design doesn't deserve to be dissected any further.


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(@flyBEN)
Joined: 9 years ago

Posts: 58

Finally! They changed their boarding pass and took out the weird workers' face. I do like their boarding pass color - but the tail design is VERY disappointing, and I will miss the yellow dot when looking up and knowing it's LUFTHANSA!


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(@Icarus)
Joined: 10 years ago

Posts: 2562

It would be much better if the logo were yellow/gold As it stands now the new one was designed with little effort


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(@robert-r)
Joined: 5 years ago

Member
Posts: 0

The logo doesn’t make a difference. People will fly Lufthansa based upon routing, pricing, and available award seats.


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(@mach81)
Joined: 5 years ago

Member
Posts: 0

@lucky, sorry to comment a bit off topic but it’s probably Faster to get it thru. Do you think LH ex US award surcharges are a scam? Can you reach out to LH to comment on this ridiculousness. E.g.: one way award MIA-FRA-VCE (slightly lower via ZRH but some Crazyness. Y -30k mi + $211.51—Y+ 40k mi + 211.51—C 52k mi + $539.51!!!!!WTF. Same route in reverse has taxed about $100’lower in C, but still double than Y/Y+. I’d say it’s borderline legal.


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Diamond
(@travelinwilly)
Joined: 5 years ago

Member
Posts: 2583

What I thought interesting in the press release were two things:

1. No mention of who actually did the design, e.g. Landor Associates does a lot of airline branding

2. No mention of focus groups or any other traditional feedback sessions being held

It seems they developed it in house and then decided "We are GOOD! GO US!"

And now we have this.


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(@donna)
Joined: 5 years ago

Member
Posts: 1579

I love the new look - clean and modern. There are many more Airlines with worse. Maybe you can write a post on truly ugly ones.


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(@Potato)
Joined: 10 years ago

Posts: 135

I LIKE IT. THERE. I SAID IT.

🙂


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(@Callum)
Joined: 11 years ago

Posts: 694

You SERIOUSLY think people are going to get to their boarding gate, stand under the screen which states Lufthansa and their flight details, look out the window and see a plane with "LUFTHANSA" written on the side but be confused whether they're in the right place or not because the tail is blue not yellow???


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 Adi
Gold
(@adi)
Joined: 5 years ago

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Posts: 0

This seems very half-baked, and I agree with Ben, the removal of yellow on the aircraft, but keeping it on everything else, seems inconsistent.

This was such an iconic livery, they should have just tweaked it the way that KLM and Air France each did successfully. (KLM twice, if you count the stripe refresh a few years ago).

Even the new 'blue' is so much drabber than what it replaced.


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(@fortytwo)
Joined: 5 years ago

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Posts: 0

To be fair, it's not a complete ripoff of qantas. It's similar to Brussels airlines, a subsidiary of theirs.


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 Matt
Gold
(@matt-4)
Joined: 5 years ago

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Posts: 0

I would like to meet the male flight attendant in the promotion picture.


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(@Julius Nelitsch)
Joined: 9 years ago

Posts: 2

I have to say I really like it - it is different, it might be a bit cold and I like the new plane-design. Why they still keep the orange/yellow color on other spots, I can't understand and is really half of the story.

Agree with Callum about the confusion when people are at the gate and outside is the new "blue-silver" plane - especially older people on airports with less good information gates. Hopefully Lufthansa will continue the change in the next years. Let's see at the ITB fair in March in Berlin what they might also say about the change...


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(@Derek)
Joined: 10 years ago

Posts: 6

So bland and boring! It could be any airline. They say they want to be premium and well-known, but this new livery says "I am cheap and unoriginal and could be any airline today." So disappointing of Lufthansa. The previous livery was classic while still being modern; it definitely didn't need to be scrapped.


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(@Number1)
Joined: 9 years ago

Posts: 42

LUFTHANSA is forming an alliance with Syrian airlines and those PR guru's at LUFTHANSA thought they would just copy Syrian airlines livery.
Check it out.


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(@Juraj)
Joined: 9 years ago

Posts: 66

They can leave the planes plain white for what it's worth. However, if 'recognizability' is the stated goal, then this is a complete failure. And the comparison to cargo airlines/charters is spot-on.


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(@jparker)
Joined: 5 years ago

Member
Posts: 0

Pour one out for the death of another timeless livery, but I can see what they're going for here. From a graphic design standpoint, yellow is a super fun color to use for wayfinding or to draw the eye to specific place. It would work super well for signage, luggage tags, help kiosks, napkins, serving trays, etc. (also those tickets ) BUT I think the trick is you need one piece to tie it all together, and a logo (or a livery) would be a perfect opportunity. To not pair the yellow and blue in at least one place is a mistake, imo. But I'm withholding judgement until we see how they execute the new language in a fresh way.


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 Paul
(@Paul)
Joined: 9 years ago

Posts: 6

Guys, I would be so happy if Lufthansa CEO would look at all your opinions here and he would see what real passengers think about his marketing team. Its really said that such companies like Lufthansa don’t take our opinions seriously. Please tell me, how much will cost rebranding planes and check-in areas into different colours and styles? Who will pay? Lufthansa staff? No, their passengers I am afraid...


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(@Sebastian)
Joined: 11 years ago

Posts: 4

I love the new design - and the concept behind it. 110%
Lufthansa is awesome


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(@Peter)
Joined: 9 years ago

Posts: 154

LH's pr people are like Trump. Believe their own propaganda. Pathetic


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 Bob
(@Bob)
Joined: 11 years ago

Posts: 255

Who cares. The color of the planes and boarding passes has precisely nothing to do with what airlines I fly...


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 Al
(@Al)
Joined: 10 years ago

Posts: 6

It looks like a leased Atlas airplane with a temporary “Lufthansa” logo for good measure. Uninspiring!


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(@norman)
Joined: 5 years ago

Member
Posts: 0

On the other hand, I think if they instead opted for the yellow color as the main livery color, it would be too “millennial” and too LCC-looking for the backbone of its cutomers. I find the blue color more classy, although it is a shame that they can’t find a good way to incorporate a touch of yellow.


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Gold
(@gurujanitor)
Joined: 5 years ago

Member
Posts: 219

I like it ‍♂️


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 Jan
(@Jan)
Joined: 9 years ago

Posts: 6

Am I the only who actually really likes it?

And I say that as a German and long time Lufthansa user.


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 ryan
(@ryan-3)
Joined: 5 years ago

Member
Posts: 0

I think their re-branding is great! We always have to be negative because of changes right 😉

I think many people here flew Lufthansa first class and see the yellow color as part of their memory of Lufthansa's first class. But this new color scheme is ready for a new generation, a new business class and a modern Lufthansa.

omg, I think they should hire me as a sales person...


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(@dylan)
Joined: 5 years ago

Member
Posts: 0

The reason these types of designs are becoming popular is that they're easier to implement across all medium (mobile, web, desktop, signs, planes, etc.). It's an area known as flat design or responsive design, and these types of designs scale up or down to nearly any size without needing a new design asset. This trend became popular as the number of different mobile devices grew substantially and made it difficult to implement designs that look good on all devices.


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(@Asian Miler)
Joined: 9 years ago

Posts: 63

Bland as it may be, this new design shows some... German-ness to me, for some reason.


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Diamond
(@paolo)
Joined: 5 years ago

Member
Posts: 0

It's very weak. They could have been more bold, maybe red, white and black. Those colours work well.


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(@GT Traveller)
Joined: 9 years ago

Posts: 30

I genuinely love the new design!


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(@matttw)
Joined: 5 years ago

Member
Posts: 0

I really like it. That shit is cleeeean.
I do feel like it is aimed at a younger crowd. But it seems like from the comments, quite a few like it.
Do a poll asking whether we like it and then an age bracket and see what the correlation is.


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(@mark-b)
Joined: 5 years ago

Member
Posts: 0

I think it's sharp and chic. I'm old enough to remember the old BOAC livery which was extremely elegant and simple with that icy dark blue and thought the move to colourful BA livery a step backwards. Any change in airline livery sparks ourage because we feel comfortable with what we know. But given time I think this redesign will win most over. As for comparing it to Qantas, get over it. The airline that started the triangle tail full block colour was French airline UTA. Look it up! Hi from Australia - and yes I I don't like Qantas: all show no go.


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(@Ron Mexico)
Joined: 13 years ago

Posts: 15

Who gives A FUCK...Oh yeah BS design school grads trying to justify how much money they blew on their Educmacation while telling the parents it's a growing field...lol


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(@Esteban)
Joined: 9 years ago

Posts: 30

That was the idea of Otl Aicher, to use the color yellow just as an accent.


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(@mauiflyer)
Joined: 5 years ago

Member
Posts: 0

They just copied Qantas. Sheesh, just replace the blue with Qantas red and there you are. I sure hope they didn't pay whomever designed this new scheme a lot of cash, 'cuz all they did was a quick and dirty cut and paste.


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(@Alvin)
Joined: 11 years ago

Posts: 66

The sleek German ingenuity that is Microsoft Office 2007!


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(@SFO-FF)
Joined: 11 years ago

Posts: 32

Ok, so, like - this actually really works.

I get where they are going with the yellow to denote important things - your boarding pass, check-in counter, etc. Frankly yellow is an "alarming" color to the human brain - so do you really want to see "alarming" when you see an airplane? Going with the blue is "calm" - that makes sense. Blue, especially this dark blue they are using gives a feeling of luxury which, given how airlines in Europe are either full service or low cost is the feeling they want to give to their users.

Love it or not, Lufthansa was due for a re-design. I think the design team did try really hard here, I can see the tones of true design thinking in the end result. But, I would love to buy the team a beer and hear their war stories - because I am sure the first version they presented was 10x better and internal politics dulled it down to this.


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(@Australiavgeek)
Joined: 9 years ago

Posts: 3

its surprising that after looking at over 800 designs, they chose one that is very similar to QANTAS.


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 Max
(@Max)
Joined: 9 years ago

Posts: 1

Slightly off topic:
During the presentation, they also revealed the design for the amenities, including the Pyjamas and mattress pads that will be available in J. They explained, however, that the Pyjamas are mere "sleeping shirts", no pants, and that the shirts and mattresses will only be available on outbound night flights over 10,5 hrs in duration. That means that the heavily frequented premium routes over the Atlantic will not feature the new amenities, which is just such a cheap move.


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(@Old Lady Pilot)
Joined: 9 years ago

Posts: 4

Just what the world needs. Another blue and white airplane!


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(@Emily)
Joined: 10 years ago

Posts: 39

Could care less about the outside as long as the level of service that I am accustomed to is maintained or improved.


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(@BothofUs2)
Joined: 15 years ago

Posts: 51

How about they use the millions of Euros they spent (and will be spending on the repainting) to improve the on board experience?


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Diamond
(@kerry)
Joined: 5 years ago

Member
Posts: 405

I actually don’t mind the new design, although I will join nearly every other commenter and confess I don’t understand why they couldn’t incorporate yellow accents on the tail, or at least in one version of the logo (eg use yellow and blue as they currently due for check-in and boarding passes.

The design itself on the aircraft is clean and elegant, just not enough of a striking departure to warrant this hype.


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(@Johnny Crighton)
Joined: 10 years ago

Posts: 13

What a crock of shit. What a waste of money. One day someone in management will stop listening to this crap...Has anyone read the billboards in Heathrow lately about the airport "opening new horizons to a new way of living..." What a lot of crap.


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 CS
(@CS)
Joined: 9 years ago

Posts: 184

It's a shit airline unless you fly First.


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(@Brad Snelling)
Joined: 9 years ago

Posts: 3

I initially thought it was only part of the design and i was disappointed. Yes, its plain but like Air Canada's new livery, its classic. I am starting to like it for its simplicity and its reference to its history. I do miss the yellow, though. I am glad that the yellow will be the signature colour on airline items, tickets and ground servicing. When you see the aircraft on the ground, the traditional colours of navy and yellow will all come together as the aircraft is serviced.


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(@schar)
Joined: 10 years ago

Posts: 886

so unoriginal but honestly doesnt make a difference to me, next


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(@Johnny)
Joined: 9 years ago

Posts: 1

you are all, as usual missing the point. LH WANT it to be bland, WANT to be unindividual so when they "merge" with other carriers with similar logos, the other carriers become LH more quickly. Just like the StarAlliance logo is similar (a ring of stars) to the Euro flag! Wake up everybody to Greater Germany aka EU


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 Nate
(@Nate)
Joined: 11 years ago

Posts: 39

Surprising how many people can't handle change, the look is clean and modern, i think it's a good rebranding which many airlines need to move toward. Stop holding on to old liveries, periodic updates are needed to match the current century.


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(@chemainus)
Joined: 9 years ago

Posts: 48

Lufthansa has their own marketing & brand department...since forever. They have designed that livery...but I agree, it is rather bland and too understated.


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(@Justin)
Joined: 11 years ago

Posts: 5

It looks fabulous, very modern! Most people struggle with change.


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(@OliverTwist)
Joined: 9 years ago

Posts: 3

I would prefer to see yellow retained for circle and crane like on one-off 737-200 in the photo taken in 1983.

https://www.airlinefan.com/airline-photos/Lufthansa/Boeing/737-200/D-ABHD/1147305/

I still don't get it why Lufthansa has to make crane looking like a ghost, sucking the colour out of it.


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(@OliverTwist)
Joined: 9 years ago

Posts: 3

Somebody did the Photoshop fix, which improved the look...


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 Greg
(@Greg)
Joined: 11 years ago

Posts: 100

By random luck, I was on LH 400 from Frankfurt to JFK on Friday, 9 February at Gate Z52. I upgraded using 20,000 Lufthansa miles to go to Business Class. I have a wonderful photo with me and a flight attendant in front of a large 10 foot by 10 foot wall celebrating the brand redesign which got about 200 likes on Facebook. The plane left 30 minutes late because they had a big party at the gate with all kinds of food and beverages.


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(@Louis)
Joined: 9 years ago

Posts: 1

Did they forget that a lot of airports in the world already use yellow for signage ? Therefore I doubt that the use of their yellow will have the eye-catching effect they want...


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 Joe
(@Joe)
Joined: 9 years ago

Posts: 2

Lufthansa - the new frozen Airline ! and the Kranich only white now - short before he´s finally flying on a white background ...
and the new counter design ... greetings from DENK !


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(@Tom_Atlanta)
Joined: 9 years ago

Posts: 1

Simply beautiful design. Feels more premium, yet stylish. Excellent job lufthansa! I think this finely echoes the technical perfection to which it operates. Sure prices may be higher, but if you buy a Porsche, BMW or Mercedes, Apple, or any other premium product, thats what you have to accept. ... improving the catering would be nice, but that was not the question here.


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(@I Ziliad)
Joined: 9 years ago

Posts: 2

The grey underbelly was iconic. I don’t mind the tweak if the crane but should have been yellow.


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(@I Ziliad)
Joined: 9 years ago

Posts: 2

I must say though that it is a better rebrand than: Iberia (horridly generic), American (tail is overwhelming) and others. Sad to see the old livery go.


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(@JulieQ)
Joined: 6 years ago

Posts: 1

I hate the new design. They needed to keep some of the YELLOW in the livery. Now they could be anyone else.


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