Yesterday I wrote about how Air Belgium just pushed back their launch by over a month. The airline was supposed to begin flying between Charleroi and Hong Kong as of April 30, though they now pushed that back to June. This seems to be because they didn't get permission to overfly Russian airspace (minor details),…
Continue reading: Air Belgium: What Did I Get Myself Into?
Share your questions, experiences, and thoughts below.
You'd think with Russian "investors" they could get access to Russian "airspace"
You are living some interesting live now. A good story like this or ten stories about showers in the sky in guild plated cabins. Which is more interesting?
Nie them on Facebook via private message. They answered mine in a matter of minutes. Good luck!
Lucky oh lucky... you knew going in that this airline is run by some amateurs , I mean look at their model, and you’re story about the credit card, so I wouldn’t say this is shocking to me.
Like you said sorta like la compagenie, home you find a check in this time !
Lucky, it sounds like you are going to end up using chargeback on your CC for this one. I doubt you'll see the money any other way.
Live and learn but it could be worse. Some poor suckers may even have bought their tickets with debit cards.
I would stop faffing around with them and just initiate a chargeback on my credit card.
Amateurs are those who book them after so many commenters warned you not to and then getting angry when exactly that happened what all commenters thought would happen: a mess.
@ CS -- I'm not angry at all. Of course I wish them success, but when stuff like this happens it also makes for a great story, which I appreciate as someone who writes about this stuff. I imagine someone with a set schedule who actually needed to get somewhere would be much angrier.
"What I really can’t wrap my head around is how amateur this airline is"
Welcome to Belgium. Have a nice day.
Why not use the contact info I left in comments on your earlier post? These were for real people.
Contact info…
Oliver Corvilain
32.10234560
[email protected]
or…
Jean-yves Corbisier
32.42497777
I'll admit these guys sound like clowns, but you do have the information to get in touch with them.
Contact their PR department (assuming they have one). They should do some serious damage control.
Aman, great suggestion...
Contact presse
LVTPR
Karolien Cloots, Nicolas Boulart
[email protected]
+32 (0)2 474 17 40
+32 (0)478 78 18 54
Well at least they flew somewhere...
And the credit card issue wasn't a red flag for you? I'm sorry but tying a blindfold around your head, walking off a cliff and then getting upset at the cliff is kinda crazy. You gambled and lost. I'd call the credit card company instead to see if they can reverse the transaction. I think you're also kidding yourself about them booking you on another flight.
Too bad Lucky missed it. The tickets were only 25-50 euros...
https://www.airbelgium.com/en/flytogether
Not getting Russian overflyingpermits a minor detail? I don’t think so! These permits are key to make this route profitable. Avoiding Russian airspace would mean a seriously longer flighttime, using lots of extra fuel especially on the Westbound sector. It’s an A340-300 after all...
Just cut your losses and Amex chargeback it. Not even worth your time trying to rectify.
Lucky you could get from Kiev to London and just change it and go KBP – London or just go from BRU – London and then Fly QF9 new 787 LHR – PER then PER – SIN – HKG on SQ’s new 787-10 Dreamliner (as they fly the 787-10 to Perth) to meet up with your Hong Kong Airlines flights back to the US.
Lucky, thanks for taking this one for the team! Keep us posted how it develops!
“Ah, but life is like that! It does not permit you to arrange and order it as you will. It will not permit you to escape emotion, to live by the intellect and by reason! You cannot say, 'I will feel so much and no more.' Life... whatever else it is, is not reasonable." - Hercule Poirot
First of all thank you for trying it. I appreciate your good will and spirit for adventure..I would not wait very long for a response..and the best thing is to charge back if you feel they have crossed the line of your patience..
So sorry for you! It is up to you..when you have not got the patience anymore than do get a chargeback for your money..no need to wait until you have become a martyr..such a huge disappointment this airline!
Noticed you'd been quoted in the South China Morning Post today about Air Belgium, Lucky!