Review: JetBlue A320 Even More Space Seats (Restyled Cabin)

As an AA flyer I’ll also be checking out JetBlue more in the coming months because of the new partnership… but one thing I’ll definitely be keeping an eye out for is their operations. Certainly AA hasn’t been stellar this summer, but apparently B6’s stats with on time arrivals are pretty bottom barrel- seems to be an issue with tight scheduling where any delay just cascades down for the remainder of the day.

These new cabins are a huge downgrade. The old JetBlue cabins had more legroom and better padding. Standard slim lines now.

That controller option for the entertainment system (and the NFC payments too actually) are great accessibility options. Someone with limited mobility can comfortably navigate the system from their phone instead of asking for help or stressing their body. And you can easily pay for your blankets etc with your phone to avoid taking out your card and limit contact. I really like both of these features!

Just recently did LAX/CHS and back on B6 - they not too long ago stood up the only direct flight between the two cities. This was my first time flying B6. The cabins may be a downgrade for some but they were new to me and after years of torture on AA’s old US Air metal connecting through Miami or Charlotte it was a breath of fresh air. We had the Even More Space seats and while they did feel a bit thin for me the legroom was very welcome. And working wifi and actual power outlets! Felt like I had traveled into the future compared to AA.

As to the on time stats I can’t really speak to that but I can say that our flights there and back ran like clockwork. That has never been the case for any of the legs on this route on AA...

Wait, JetBlue is no longer serving Terra Blue Chips anymore on all flights? I thought they were the official snack of JetBlue

(writing this as an ex-New Yorker who used to fly them over other airlines and left in 2016 to a Midwestern City without really any JetBlue Service and misses flying them).

JET BLUE EXCELLENT EXPERIENCE FLOW A FEW TIMES TO MEDELLIN COLOMBIA. A MEXICO CITY. WHY JETBLUE DISCONTINUE SERVICE TO MEXICO CITY SPECIFICALLY FROM FLL FORT LAUDERDALE. NOW I HAVE TO TRAVEL UNITED OR AMERICAN THE WORST AIRLINES IN USA. JET BLUE PLEASE .FLY TO MEXICO CITY AGAIN YOU WILL BE A BIG WINNER

JetBlue really is the best all round U.S. domestic carrier regardless of whether you're travelling economy or business. As the resident avgeek for my family, friends and workmates here in Australia, I get asked a lot what carrier is "the best" when my friends/family/workmates plan their trips to America. Since 2014 (when I first flew Mint and Economy) I've unstintingly recommended JetBlue over legacy carriers and the others (although I do vouch for Alaska and Delta as second and third choices). The feedback I get on their return is always unanimously positive for JetBlue. Incidentally, American gets the very worst feedback for the ones who ignore my advice, or have no other flight options.

It's too bad that JetBlue's overall good product is absolutely ruined by their bottom of the barrel on-time performance which has been that way for years.
They clearly put more emphasis on flying planes as many hours as there are ticks on the clock than running a remotely on-time operation. When you are 9 out of 10 US airlines in on-time year after year, fancy seat back video controllers really don't matter.

Sure the old cabins had more legroom and padding, but the new seats are still pretty good, and I like the in-seat power, large screen, and free wifi. The legroom is still quite generous at least for me, and I find their seats to be plenty comfy even on the transcons.

When will Jet Blue start buying American planes instead of European Airbus. Imagine if the big European carriers only flew Boeing planes long haul and no Airbus.
The 737 Max can do the transatlantic job that these Airbus do, as proven by Norwegian in the past. Delta and Jet Blue are not supporting America, they should support American jobs and manufacturers.

The majority of JetBlue’s deliveries now come from Mobile, Alabama. Airbus aircraft are wider than Boeing’s outdated 737, so you should be thankful you get that extra inch of seat width, it makes a big difference.

I know that Y+ isn't "aspirational," but as it's the class I fly most often, I appreciate reviews like this one. Thorough and well-written, Ben!

P.S. Count me in Camp Creepy when it comes to the personalization feature. Do not want.

10" IFE to me is a huge upgrade even if its the same as before. Considering that AA and other airlines are taking out the IFEs i find them to be a huge motivating factor when choosing one flight over another. I will pay a premium for IFE it gives me movies i would otherwise not watch, allow me to watch a game and most importantly it entertains kids. Kids dont cry and scream when they have an ipad or IFE in front of their face.

Yes more Y+ reviews. As for personalization i dont think its a big deal at all and i think you are looking for a problem that doesnt really exist with this.

Sorry, but I find JetBlue's product to be inferior. The seats are beyond uncomfortable due to their slimness and the interior is rather tacky. Their food offerings are extremely limited and their ground facilities lack first class lounges. I do agree with you that JetBlue is the only airline that is on par with Delta, considering Delta is bottom of the barrel. A poor excuse of an airline, that exploits non-union labor and spends millions of dollars in propaganda to demonize unions. No wonder their product is abysmal. I'll stick to United an American, thank you very much.

@Chris I've been in unions and so has my wife, unless you're a good ole boy they are pretty worthless

...and we are back to the typical experience expected on board an airline from the US.

Why should someone purchase an inferior product? Competition is at the heart of capitalism - the essence of being American. The A320 is simply superior to the 737 and all its derivatives.

i dont think so will u like to see the inside of my last fly arm rest broke no audio you can see all the cable on the side not so good at all i have vídeos and pictures

I always have a pleasant flight in economy when it's only 1/3 full! It's just easier for both passengers (no fights about reclines) and FAs. Thanks for the info on how to tell refurb vs. old A320 seats. I assume the old config will have more legroom (34" for non-EMS seats?)...so which is preferred?

I've never been on a San Juan flight where there wasn't clapping upon landing. In the old days, on the L-1011, there would be cock fights in the rear galley.

Ben,
You may not get as many free flights after this blog post....kiss-ass.

@lucky, I read your article when deciding to book a JetBlue economy flight from JFK to PHX after AA transcon connecting flight got cancelled, thus losing my flatbed ‘womp womp’, and your article made me feel fine with the idea, Well… take a look at B6-2135 from 10/15… operational stuff aside, I think for a flight under 3 hours, and if you are definitely going to be stuck in economy, JetBlue would be very nice over AA. For more than that… no. Unequivocally NO. The presence of a first class cabin breaks things up in a way that actually makes things better for everybody. I paid 69$ for even more space up front (also one of only two isles left), and I have had more butts in my face the past hour (currently in flight) than I care for, and I like butts! Jokes aside, the line 5-deep after drink/snack service should make these seats much cheaper than $69. Select core seats behind row 5 to avoid the parade of people lining up for the front lav. Service is friendly and all, decent snacks. If flying from JFK, take the AA transcon, even in economy, it’s better, WAY better, than JetBlue, but I m le that isn’t true for all routes they compete on.

JetBlues seats are some of the worst excuses for a seat I've ever sat. The angle it is at are god awful. If someone offered me a seat on a plane with a nyc subway seat or a jetblue seat, I'd take the nyc subway seat.