Last July I first wrote about how The Concourse Hotel LAX will become the Hyatt Regency LAX. This property has an interesting history, as it’s truly coming full circle. It was a Hyatt ~60 years ago, then it was branded as a Radisson, then it was branded as The Concourse Hotel, and soonit will be…
Continue reading: Review: The Concourse Hotel LAX (Hyatt Affiliated Hotel)
Share your questions, experiences, and thoughts below.
That hotel is disgusting. Stayed there 10 months ago, never again.
Bad checkin (looooong lines), bad service, no extra pillows that were requested, indifferent service everywhere. Shuttle bus was...unique.
Hyatt gas a LOT of work to do.
I stayed there in May 2015 and was "upgraded" to a "suite" as a Platinum GP. The suite consisted of 2 adjoining rooms with a glass door. The extra room had a sofa, fridge, TV, and an identical bathroom. The bed appeared to be new, but the rest of the room was falling apart. I didn't request it, but the room was closer to the runway and had great views of the incoming international flights.
Nice to see they atleast fixed up the gym since I stayed there earlier this year. I'm curious at their renovation timeline though. Seems like very little has been done since I last stayed there and that banner hasn't changed.
I've stayed several times recently at Hyatt Place El Segundo/LAX. Nice/modern enough, close enough to LAX, good freeway access, and the price is usually right. Plus, Gold Passport points. 🙂
Lucky,
stayed there in July and agree with your Review and Comments.
One thing worth mentioning for your avgeeks readers is it is in 10-Minute walking distance of the One&Only In&Out Burger, aka McFly.
Lucky, I never see you reviewing Hyatt Place/Hyatt House/Homewood Suites/StayBridge Suites/Residence Inn places? Any reason why?
To me, the extended-stay type properties like above are most of the times present better options compared to full service airport hotels. The rooms are biggers, the wifi is consistent, most of the buildings would be newer, and the shuttle service is predictable. For non-elite members, there's normally free breakfast and the spread is adequate. Plus the rate is usually affordable enough that I choose to pay so I can accumulate points vs spending loyalty currencies.
Specific for LAX, my choice would be Hyatt Place El Segundo. I've stayed at Hilton and Westin and both are unremarkable. I also had some dubious parking billings practice at Westin that I had to argue with the front desk staff and bad review on TA to get Westin to resolve it.
Wow- you are such a curtain aesthete!
Your "whereby" overuse isn't even as nauseating as the "HAVING SAID THAT" preponderance.
Of course, no one would accuse you of being a professional when it comes to writing.
Lucky, Thanks for posting the rate you paid. I hate when bloggers leave out important details like that, and a lot of writers do. Its an important consideration for booking, and a good data point for people booking at the hotel in the future as a benchmark of comparison.
"There weren’t really any conveniently placed outlets, and I had to get on my knees to plug my computer in under the desk."
Do you mean power outlets? From the photo it looks to me like there are 2 on the base of the lamp on the desk?
Had my senior prom at this hotel in 1978. It was a Hyatt House then. Since you can't miss this hotel when you drive into LAX, my wife is mostly likely getting a bit tired of me pointing to it and telling her that's where I had my prom...
Before renovating, please do not stay here. Spend that cash on airbnb and get yourself a better stay!
(1) Ick (2) Why do you not stay at the new bf's place when visiting him in LA?
Stayed here in the Radisson days. Doesn't look as if it has changed much since then.
The big downside to this hotel, no matter who runs it, is that although it is closest to LAX it is also the furtherest from any restaurants, and shopping for essentials, such as pharmacy items. It is a retail desert!
Although it is close to the airport as the crow flies, it still takes pretty much the same time to get to terminals as the other hotels on the hotel strip, so no advantage there.
Bad as it is, it's better than it was when it was a Hyatt back in the 80s. Stayed there a couple of times before early LAX flights and it was grim. Very grim.
Compared to the other Hyatt choices around LAX, I don't think this looks that bad. I wanted to make a correction. There is a Hyatt Place LAX/El Segundo, but there is also a Hyatt House LAX/El Segundo which I had the misfortune to stay at last week and recommend no one stays there.
It looks like a Van Nuys apartment building on the outside, but the rooms are very nice typical Hyatt House design inside. My favorite parts of the trip were:
1. Being told I had to allow the hotel to put a "150.00 deposit" on my credit card to protect them in case I "Trash the room." If I don't "Trash the room," the deposit will be refunded.
2. At 3:30AM having a screaming man outside my door banging on the door for 5 minutes until guests across the courtyard yelled at him to "STFU." Then he moved to the next door and banged on it for 5 more minutes.
Stay away from this place!
Just want to thank Lucky for what I think was a right on completely accurate review of my hotel. Yes I work at the soon to be Hyatt Regency LAX and I want to THANK HIM for stating he will try us once again once we are finished with our $60 million much needed facelift.
I have great respect for the bloggers on this site. Had the pleasure of meeting many of you at event held at the Hyatt Regency Century Plaza a couple years ago and lead the site tour of the property.
and Michael T - if you care to share any prom pictures that were taken here when we were Hyatt House in the 70's ( and owned by Herb Albert at that time) that would be fantastic. Thank you!
For those of you asking about Ford I'll do the honors for Ben. It's none of your business where he stays or doesn't. It's a blog not Truth or Dare.Good report Ben and thx to those who pointed out failings Ben may have missed.
I mattress run at this hotel, though I won't be going after Hyatt Diamond again (Hyatt just doesn't fit my travel patterns). The last time I did it the front desk manager (or some sort of manager) checked me in. He evidently was hired away from Thompson hotels and was there to standardize their customer service experience. He explained to me the renovation process and asked for understanding when judging the hotel in its current state. Overall I had the same borderline outstanding experience with the staff. I think he did/is doing a great job. The future holds promise for this property once everything is done.
Wow. Is that a pancake in the oatmeal? And what's with the utensils on the countertop for the muffins? Talk about a food safety violation. I'd never eat yoghurt off a buffet that wasn't in a container with a marked expiration date.
The rooms look clean, which is more than I can say about some other hotels.
Have any of the contributors here been back since the Hotel Renovations are complete? Would like to hear your thoughts . . .