Review: Sheraton Melbourne

You should try Sheraton Oman. It's one of the best deals as category 4 property with an amazing breakfast that's out of this world (freshly squeezed juices are ridiculously good) and the hotel is very modern as well.

Hi Ben -- What was the date of this visit? Last November/December? I note that in two photos, the printed matter used the Sheraton/SPG names and not Marriott/Bonvoy -- that was surprising for a hotel that was recently renovated. I've been to Melbourne five times and my go-to place is Hyatt on Collins or the Park Hyatt.

With reference to Lukas's comment above, I had an amazing time in the largest suite ever at the Hyatt in Muscat. It was so large, I seriously needed a map of the place to get around!

That's a very nice Sheraton judging from the pictures. Why can't all Sheratons be that nice? I don't remember the last time I stayed at a Sheraton, Marriott or even Renaissance in North America with a stocked mini-bar. To me, the hotel looks more like a Westin or JW Marriott in the decor and the quality of the design. Nonetheless, I don't understand why a hotel without a lounge just doesn't give complimentary mini-bar privileges or something. I can get a Marriott brand that doesn't have lounges as a brand standard but as you pointed out everyone expects a Sheraton to have a lounge. Also, giving ambassadors a "platinum" free beverage coupon is kind of tacky, given ambassador isn't the top status anymore.

Hey Ben, nice job churning out the reviews. Much appreciated.

@ Greg -- This was mid-December, which explains the old branding. 🙂

That Sheraton hotel looks official.

Loving all the reviews! The fact you were able to sleep through most of the afternoon says to me you had a really quiet room with a comfortable bed, often the only thing you need in a hotel when you're in transit.

Hi Lucky minor factual error - this Sheraton is newly built rather than renovated. Great review!

@ Theviewfrom1a -- Good catch, thanks. Post updated.

Appreciate the review
I’ve been traveling to Melbourne for 25 years and while modern and comfortable
this small Sheraton property looks pitiful compared to the Iconic Grand Hyatt The Park Hyatt The Westin ,the former Hilton Southwharf and the Langham previously one of the greatest Sheratons
As a former lifetime Plat in SpG Member now a lifetime Bonvoy Tit
At the old Sheraton Luxury Collection which was reasonably priced Plats
we’re typically assigned a butler and upgraded to a huge jacuzzi suite with showers for two people .Their club lounge was spectacular with great service & offerings right through the evening
What is with that atrocious carpeting in the new Sheraton guest room?
it gives me a headache just looking at it
And the mirrored elevator walls ?
That was the 70s I guess they are running out of ideas
I’d pick the Sheraton Melbourne in last highly desirable no desirable yes I suppose but it looks small and cramped
The price would have to be far less for me to consider it or demand so high in the city to make sense
Today I’m a Grand Hyatt guy when in Melbourne
Excellent fitness center good food and nearly sound proof comfortable rooms
Nice service and stunning views from the high floors 30 plus stories in the air and a solid well staffed club lounge
It has gotten more pricey to stay there but still a good value

That’s crazy that breakfast doesn’t come standard, especially when there’s no club lounge. Hilton is light years ahead with the consistent breakfast amenity.

I think Sheraton is a much more upscale brand outside of the US than within the US. I am always surprised when I end up staying in a Sheraton in the US because they feel like roadside motels.

I am not sure if the stay would have been that great if you are not upgraded to a Suite and got a normal room instead. It will be a Sheraton, with an entry level room, but without a club lounge. (Suite upgrades are not guaranteed, but no lounge access is guaranteed here. For a Sheraton, this could mean poor value for Plats, given that it is only 1 drink voucher in place of a lounge. )

Other Sheratons gave good alternatives when there is no lounge; Sheraton Miyako Tokyo allows Plats to have (unlimited) drinks at their lobby lounge (albeit a smaller menu meant for Plats). Sheraton Macau's arrangement is even better (you can read up about that).

So yes, there are indeed Sheratons without a club lounge, but no Sheraton i have been to, gets away without a proper lounge alternative as much as Sheraton Melbourne. After i read your report, i actually thought it was a bit short of a typical Sheraton standard, but i agree that the hotel looks well maintained.

The Sheraton looks great. Stayed at the Four Points at the Docklands about 15 mos ago on a leisure visit and thought it was excellent, and a great value as well.

The pictures look anything but spectacular - but I trust your in-person report more than the pictures. The decor makes it look like an un-renovated Sheraton from 1977 with the mirrored walls, the green and brown color scheme, the carpet, the uncomfortable looking faintly modernist furniture, etc. I know fashion and decor is cyclical but that was a period best forgotten in my opinion. Thanks for the review and I’m glad you enjoyed your stay.

this sheraton has some extremely poor view rooms as more than 1/2 the rooms face a derelict office block (traditional rooms which are actually also nice and modern!) which is about 9 feet away from the windows with NO views due to the span of this block.

Interested to read this review as I live in Melbourne, and have stayed at this hotel numerous times since it was opened in 2014. It is a hotel that I feel very comfortable in. The rooms may have an unusual decor, possibly due to the owners who built it, and who have since sold. But they work. Standard room size is 35sqm so not large but ok. They generally look like the bedroom area of the suite Lucky was in, excluding the lounge. As a previous poster mentioned some half of the rooms don't have a view, with apartments built above it, but this is a central city hotel on a narrow block. And the alternate proposition is that half the rooms do have views.
Starwood were down to one hotel in Melbourne, the Westin. So they took the opportunity to open the Sheraton as a boutique hotel, with only 174 rooms, of which only 11 are suites.
It is a great location surrounded by restaurants, cafes, and theatres. And the area is very quiet, as the hotel is not located on a major street.
What would people rather have? No hotel, or a Sheraton without an executive lounge? If an executive lounge is so essential the people have other choices.
Pining for the Sheraton Southgate which became a Langham in 2014 wont get us anywhere.

Marriott now have 4 hotels in Melbourne, all of which a very good, but only the Marriott has an executive lounge. However they have at least 6 hotels being built or in the pipeline. I am sure those that crave lounges will find one in the new hotels!

Correction: Sheraton Southgate became a Langham in 2005.

Great review Ben. I’m amazed you got from MEL to the cbd in 30 mins at rush hour. The opposite direction trip can easily take 90 mins often leading to a last minute rush to catch my VA flight to BNE

The Sheraton in Sydney by Hyde Park is superb. The Club Lounge has great views of the harbour and the staff wait on you hand and foot.

Also, I’m thrilled you worked so hard and churned out quite a few reviews! I appreciate your hard work.

Next time you go to Melbourne, you really should stay at the Crown Metropol or Crown Tower - they definetly will not disopoint.

Out of left field , should you ever be passing through Bangkok the Sheraton Grande Sukhumvit is probably the best urban Sheraton property I have had the pleasure of staying in.

Hi Ben I live in Sydney and do not like Melbourne.

@Ben no Doritos on the fridge, so disappointing

I agree with Trey above, the Sheraton in Sydney is a wonderful hotel. I'm glad to see its Melbourne cousin is almost as impressive.

I stayed at this (Cat 5) hotel over the new year. Great location in CBD for excursion meet up/pick ups. Although not a suite, my room was spacious and had a great view of the fireworks. The hotel also did a cocktail reception in their rooftop lounge near the spa to watch the shows. The rooftop lounge is comfortable and has a nice view....really enjoyed the breezy sunsets from there after sightseeing all day. Not sure how you missed posting a pic of that area Lucky! I stayed for five nights on points and took the breakfast amenity. The breakfast spread was delicious with a nice pastries, fruit, juices, hot bar, and a al carte options. Breakfast also includes hand-crafted coffee beverages. All in all, I really enjoyed my stay and would definitely go back.

I have two favourites in Melbourne. Movenpick in Spencer street, always for the footy. And the Pullman opposite the G ,for not just the footy ,the cricket, family celebrations and the pool. Also must have a mention to the buffet at Langham ,home of many family celebrations.