Hyatt Place is one of Hyatt’s limited service brands, with a constantly increasing global footprint. While World of Hyatt elite members are used to receiving late check-out as part of their elite benefits (Globalist members have guaranteed 4PM late check-out), Hyatt Place is now extending flexible check-in and check-out to all… at a cost.
Continue reading: Hyatt Place Adds Early Check-In & Late Check-Out For A Fee
Share your questions, experiences, and thoughts below.
"It seems like you’ll still be able to check-in early on a space available basis at no cost, so these fees are just for those who want to secure their times in advance." - For now, but eventually I can see hotels telling people who show up early they have to wait or they can pay a fee and get a room now.
If you request it on the day of check out, is it still free or will they try and sell it to you for $10?
Saving a trip/call got the front desk is a great thing, and hotels will be inclined to increase availability if they start to see increased revenue for this functionality. Could be a win-win.
Early check-in can be a tricky thing. Especially if there are late check-outs. And hotels for years have charged for extending checkout past a certain point. I've been in the hotel industry for over 30 years. Usually a late checkout of an hour or so has always been complimentary based on availability. Many of the hotels I've worked at will charge a 1/2 day rate up to 4pm c/o and full day after 4pm. And this would be for non-top tier reward members.
But you're right @Ben, I'm surprised more hotels haven't put this into a written practice.
This sounds like another add on fee like the resort fee and destination fee, especially for us non-elites!
I’m afraid you’re right, @Bill. I stopped staying at Hyatt Place when they stopped offering free breakfast, always found those hotels pretty average anyway. I stay at about 20-30 different US mid-range properties every year and tend to chose Hampton Inn, Homewood Suites, Springhill Suites and Fairfield Inn over Hyatt Place now.
@Lukas, do you book third party? BF should be free for WOH members who book with Hyatt?
I’m a Globalist, but in general I’d pay $10 for peace of mind when I’ve got a weird schedule at most any place.
@Gaurav - ah, I see! I’ve only booked Hyatt through Hotels.com since I have very few Hyatt nights and won’t be able to reach any status. I’ve always been able to reach Hotels.com gold status (which has helped me a lot a couple of times when flights got cancelled and so on) and I’ve done my Hyatt Place bookings through there. As of right now, I’m splitting my statys between Hilton, Marriott and Hotels.com, and I can’t really be bothered to keep track of any more hotel status programs (that I can’t reach any status on). But thanks for the info, I thought Hyatt Place started to charge for breakfast for all guests! However, I still think that both Hilton and Marriott have better options in this price range (and way more properties) 🙂
Coinicidentally, I just had a stay at Hyatt Place in AMS, and when I saw this, I thought it will be taken lightly, but when arriving at the hotel earlier, it was indeed implemented. I find this so tacky and terrible especially from customer service point of view, maybe good for the hotel but terrible...luckily I'm not a Hyatt person.
Cheers!
I just arrived early at Hyatt House in SLC, and despite rooms being ready and available, was told i could not check in early without paying a $25 fee. I have Globalist status, which apparently is meaningless these days. I've never been charged by any hotel anywhere in the world for early check-in, so long as they had a room ready. I guess loyalty to brand is a one way street to Hyatt. Since they don't seem to care for my business, this will be my last time treating them as a preferred choice.
I am a member and think this is not good business. most of the time when I stay at a hotel it is for a convention. Hence I am leaving to attend an event early and come back late. I am hardly in a room to pay the rates anyway and I almost always checkout before 9am sometime even earlier I have never seen a credit so why should people be charged more if they are members. It should remain a courtesy most people do not need the extra time and if so what's an hour when most business people leave out early for meeting anyway. Next year, I may start looking at the Hilton properties.
It’s Raining and The Hyatt Houston North is changing $50 to early check in and nobody else can check in until after 2pm.
This slick feels like exhorting your guest. Wont be coming to this Hyatt Again
We just used early check-in yesterday when plans changed and we arrived at hotel 4 hours early. I personally think $25 was a minimal amount for those extra hours of convenience.