Hilton's New Pay Wi...
 

Hilton's New Pay With Points App Feature: Why You Should Probably Skip It

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(@lucky)
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[#20415]
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Hilton Honors elites can now use points toward on-property charges at app check-out, but the likely value per point is poor. Here's why you should skip it.


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Diamond
(@1990_)
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Joined: 3 months ago

Welp, ‘new’ doesn’t always mean ‘good,’ now, does it… Yeah, this one’s likely a ‘nope.’


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Diamond
(@grayanderson)
Joined: 5 years ago

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Posts: 209

Frankly, I find that "new" more often than not equates to "this is gonna suck, but didn't we do a great job with the lipstick!" and "We're thinking of new ways to improve..." makes me wonder how failing so bad feels.


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Posts: 209
Diamond
(@grayanderson)
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Joined: 5 years ago

"More redemption options are always a good thing, assuming nothing is being taken away, so I don’t want to criticize Hilton for this."

If the redemption value is middling, sure, I get it. But if the value is garbage, you should light their ASCII up like it's the Fourth of July. These programs increasingly don't get enough flak for back-door devaluations and "options" that lead people to get ever lousier for money.


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Posts: 44
 todd
(@todd)
Joined: 8 years ago

Hi Ben, could you please when you post a hotel picture please state what hotel that is such as the name and location


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Gold
(@chrisnyc)
Joined: 1 year ago

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Posts: 32

I have been meaning to post the same request.


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Diamond
(@stanley-c)
Joined: 6 years ago

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Posts: 996

@todd and ChrisNYC That photo Ben used for the Hilton guest room is the SAX Paris, Hilton LXR.


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 DM1
(@dm1)
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Joined: 3 months ago

I wonder does this backfire on them by drawing more attention to just how little these miles are worth?

"Thank you for staying with us sir, your bill is $1000. Would you like to redeem the 10k HH points you just earned to reduce the bill to $998 ?"


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Diamond
(@stanley-c)
Joined: 6 years ago

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Posts: 996

@DM1 You are giving them too much credit as it would probably only be reduced by a dollar if even hahaha. Joke aside, I cannot imagine people would even want to use their points for this.


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Gold
(@dent2600)
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Joined: 2 months ago

The redemption value will almost certainly be poor. I'm curious if this might be a part of a move towards removing the waived resort/destination fees on award bookings they currently provides.


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