Delta Air Lines has been investing a lot in its lounge network lately, including expanding the network ofDelta Sky Clublocations, plus openingDelta One Lounges. The airline is now opening its newest Sky Club, and it’s long overdue, if you ask me, despite being the eighth one at the airport.
Continue reading: New Delta Sky Club Atlanta Opens: Eighth Time’s The Charm!
Share your questions, experiences, and thoughts below.
Just wrapped up my latest ATL layover — that’s #4 this month, all on complimentary upgrades (thanks, Diamond Medallion). The new Sky Club? Gorgeous. But let’s be real, Delta could open a lounge in a broom closet and it’d still outclass most United Clubs. Funny seeing folks cry about Delta “not trying” in ATL — I guess when you’re a profitable, premium carrier with actual standards, you don’t need to pander. Million Miler here, and I’m not going anywhere. Keep flying basic economy on United if you want, but some of us are built for comfort.
Those 6 soundproof booths are a waste, unless you use one to get away from the idiots holding loud speakerphone meetings in the main lounge.
Ah, I suppose this will be the end of the SkyClub Fuhrer Bunker in Terminal D. So long and good riddance.
I don't know why Ben writes these articles this way.
He's clearly done the research into the Delta One lounge projects and understood what Delta's approach to it is. If Delta only cared about building Delta One lounges in competitive airports, there wouldn't be an SLC one in the works, which is a captive fortress hub just like ATL.
Delta made it clear in that very article that he wrote about the SLC D1 lounge that they intend to bring the concept to all airports eventually and it's about the opportunity, space, and timing for them. ATL is a massive hub that they intend to keep growing, they probably need a lot of time to plan out the proper capacity for an ATL D1 lounge.
Wow you write and articulate comments like someone else who regularly posts on DL related matters.
From the photos it looks like a lot of the seating is dining-oriented. I hope there will be lots of more relaxed seating, like the grey chairs in pic #7
Wow you write like someone that has nothing of value to add to a conversation and cannot interface with a single thing I said.
I literally comment on the majority of articles on this blog.
Lucky, why are you suddenly using the “R ball” after Sky Club? I’ve noticed some other bloggers doing this, including the “C ball,” “SM,” and “TM.” And it drives me crazy, especially because United slaps these on every single thing they can… No, the word “Premier” doesn’t belong to you, United!
Anyway, these are all ways that businesses try to create, justify, and protect their branded products, but they aren’t required to be used in general journalistic writing. For example, you usually wouldn’t find a NYT or WSJ article talking about the Sky Club (R), but of course, a Delta press release will be littered with them. So I just wondered if there was a reason why this (seemingly unnecessary) change?
well said.
and let's keep in mind that DL will have opened 4 Delta One lounges in a year and the reviews have been incredible - even by Ben's assessment.
Honestly... with the chance of an airline meltdown later this year still very much a possibility, the changes that DL has already put in place to its international premium products could be curtains for other carriers.
The airline industry is highly volatile.... the industry just emerged from the shadows of covid and DL has moved very aggressively to improve the quality of its products.
As the industry goes through yet another round of restructuring, DL is by far the best positioned to not just survive whatever crisis emerges but also to push further into the global premium travel market.
Can anyone explain to me why the Delta SkyClub in the international terminal is such a disaster for a main hub?
Food served on paper plates hardly screams premium!
The answer is in the question: its their hub and they pretty much own international traffic from ATL so they're putting investment in more competitive locations.
Hi again, one of Tim’s many alter egos.
Your cats of alter egos all have something in common, blind allegiance to delta.
But again. At least you didn’t do a 1,000 word reply to yourself in 3 minutes this time, tim
Your commitment to these names is amusing
Maybe if you didn’t constantly have blind allegiance to delta like tim, your story would be more believable.
But instead, tim seems to quickly agree and reply to most everything you say.
Strange…
Get a life, tim
The only thing that is blind is your incessant need to trash anyone that recognizes what Delta has achieved and anyone that takes not of it.
Your airline has fAAiled and DL has taken the lead that you desperAAtely want to deny.
Yolo is correct.
Not only does Delta's smallest Delta One lounge outclass everything AA could come up with but its SkyClubs - have long been in a totally higher league than anything AA or UA could come up with.
thAAt is what you absolutely can't stand to admit.
and every time you butt into another conversation to trash Delta, we'll be sure to highlight your motivAAtions.
the answer is that DL's ATL operation moves far more passengers and revenue than any other airline hub in the US.
Delta would dearly love to have more lounges esp. in ATL but there are simply no other places to put them right now.
If it were really as bad as some people want to act like it is, they wouldn't get the revenue and passenger loyalty they have.
Lmao, y'all really have no ability to think critically. Someone agreeing with Tim a single time does not make them the same person.
I have quite literally never been blindly allegiant to Delta in any comments. The irony is that you're actually someone else's alt account.
"the answer is that DL's ATL operation moves far more passengers and revenue than any other airline hub in the US."
That doesn't really answer the question.
"Delta would dearly love to have more lounges esp"
Again, doesn't answer the question about the quality of the lounge he is addressing.
"If it were really as bad as some people want to act like it is, they wouldn't get the revenue and passenger loyalty they have."
I mean, the Transformers movie franchise made over $5 billion, but most people would agree they were crap movies...
Wondering if a woman calling everyone who even slightly agreeing with Tim Dunn or good thing about Delta a Tim Dunn's fake profile is any better than the man in question itself.
disagree. Going by your user name you are retired. I've had some important work calls in these in other skyclubs. All without disturbing the rest of the club. Plus, it's a nice place to facetime family when away from home.
are you incapable of understanding:
"Delta would dearly love to have more lounges
means that they cannot wash dishes given the volume they push through ATL?
their newer lounges have been built with support space so that they can serve on dishes but not every club - esp. in ATL - has the space to install those facilities.
and yet you comment about it though no one else seems to. Tim Dunn has used fake profiles over and over and over again. It's just fine to call him out on it.
Wondering if a "profile" calling out a "woman" that calls out a man's fake profiles is better.
You spend a lot of time in the comment section reading for someone who seems annoyed by comments.
it is obvious that the issue is that people can't understand why DL has managed to get to first place and stay there despite all of the statements about how DL just doesn't measure up - and a very few people like me demonstrate that the incessant fixation on a few things is the stuff of social media, not reality.
The article is about Sky Clubs - which virtually every reviewer including Ben recognizes are superior to AA and UA's standard clubs and yet Ben threw in a few jabs about the lack of Delta One lounges because he desperately needs reader interaction.
even on paper plates, most Sky Clubs offer better food than any other standard US airline lounge. This one, as noted, raises the bar closer to what DL's new Sky Clubs have been able to do because it has larger support facilities.
And he and everyone else better be glad that DL has ONLY opened 3 Delta One lounges with JUST one more in the first year of the concept because it is clear that, if lounges matter, then the competition will increasingly be in a world of hurt as DL opens D1 lounges in its 4 interior US hubs.
that's the reality that some of us can see and fight against, no matter how banal and mindless some (many) people here and which Ben loves to stoke if not engage in himself.
He enjoys the appearance of others agreeing with him because few ever do. For example, how he uses Aerob13 to find a "brit" that blindly somehow believes everything Tim dunn does and, as a Brit, that has the same dogmatic view of Delta as Tim and somehow uses 19th century English words that no one uses today and is routinely awake between midnight and 4am BST to talk about Delta. Aero also "suddenly" realized he was in a different time zone after Tim was called out on it and no longer posts at 2am BST.
Or another time when Tim posted his usual paragraphs and within 3 minutes another "guest" user replied to Tim with an impressively formatted 1,000 word reply starting with "You're absolutely right, Tim" or words like that.
If you aren't tracking yet, Tim figured out how to write someone silly then have chatgpt reply instantly to his own words in about 2 minutes or to change it to a "british" voice. It's stupid but so is replying to yourself like that.
yes. Tim wants to be liked but few agree with his ridiculous views and inability to think or speak about delta in any kind of objective manner.
Perhaps Yolo is someone else. It's a F*in comment section (no one really cares; if you can't defend your views in an anonymous setting behind fake profiles, what are you even doing in a comment section?) but when Tim Dunn is actually a person banned from other websites after being banned under MULTIPLE fake usernames while also posting numerous times that his actual name is "tim dunn" (it isn't) and then drunkenly (many times) admitted it isn't... You can figure out why there's healthy skepticism about those that slavishly fawn after Delta to the degree he does or immediately rush to his defense when Tim Dunn has made so many errors in his own posting showing that he routinely does exactly that. It isn't a common trait to attach Goebbels-level propaganda to a company.
ChatGPT is working well today, I see. 6 paragraph reply a minute after I posted...
when you repost the same thing over and over again, you could use any intelligence - even AI would be a plus.
Everyone sees your game, woman.
You can't stand to see anything positive said about DL and will attack anyone that dares say what you can't stand to see written.
You are shaking in your boots for fear that AA might lose enormous ground in the coming shakeout of the airline industry. DL is by far the best positioned to not only survive but thrive - at the expense of others including AA.
@Plane Jane
You spend a lot of time in the comment section reading for someone who seems annoyed by comments.
Are you any better?
You spend a lot of time in the comment section reading for someone who always defends Delta for someone seems annoyed by that someone.
@ Plane Jane,
Was Tim Dunn the "Tommy767" on Airliners? Eerily similar lack of objectivity, defensiveness, and circular arguments.
let's be clear that pain Jane doesn't contribute anything positive about anything.
She, like others - perhaps the same user names - are here just to attack others.
They can't stand that some people really do understand the industry.
You, of all people, asking of someone else is incapable of understanding has to be the most delicious bit of irony ever.
Having more lounges still doesn't answer the question of why that lounge was built that way to begin with, and/or why it hasn't been renovated to be a better lounge. You'd think with all that revenue some could be diverted to improving that lounge, but nope.
the real gist of this article is that DL continues to expand and upgrade its SkyClub network which was the largest of any airline in the world even before covid.
DL came out of covid w/ a focus on catering even more to premium passengers which appear to continue to be willing to keep spending even given the recent economic uncertainty.
WN is fighting to come up w/ a viable business plan to return to above industry profitability again and AA continues to hover at the bottom of the big 4 of the industry in customer service and financial metrics with few real plans to get itself out of that position.
UA is spending enormous amounts of money on expanding its airports and adding aircraft after years of ignoring the domestic market while it pursued dots and lines on a global route map even while having nearly every unionized employee waiting for a new contract.
DL is by far the best positioned to continue to grow its revenues and it continues to invest in its product where doing so is generating higher revenues.
SkyClubs are DL's core lounge product and the D1 lounges are off to a very solid start. despite all the angst, DL will add them to its core 4 interior US hubs and the competitive shift will be strongly felt.
SkyClubs still have a very solid reputation and DL will continue to expand that lead.
and you STILL can't understand that the volume of passengers through a number of DL's Sky Clubs in its primary hubs makes it impossible to offer the same level of service that it offers in its newer clubs including sites such as MCI, AUS and BNA.
DL would love to expand its Sky Clubs in its core hubs but airport space is very hard to come by - and that is also related to why D1 lounges will come AS SOON AS DL figures out how to get airports to carve out more space.
DL Sky Clubs STILL offer a higher level of service than AA or UA's standard lounges and the competition can be glad that DL is moving slowly to acquire more space to expand its Sky Clubs in its core 4 hubs.
Not a waste at all. My company is DL-preferred for all work flights. When I travel for work it's still a work day - as it is for MANY people based on the number of company-owned laptops open at SkyClubs - and if I have company-sensitive topics to discuss I don't want to do so out in the open. Or sometimes I simply need to be able to hold a meeting where I'm a main presenter without the background noise. I wouldn't expect a retired ATC person to know about how actual businesses work.
You sound truly schizophrenic typing paragraphs of conspiracy theories how everyone that you disagree with is a Tim Dunn alt account.
Tim, if Delta invites media onboard their first A350-1000 flight like Air France invited Ben to be a guest onboard the first flight with their new La Premiere today, I sincerely hope that Ed Bastian invites you, and Ben allows you to add an article to this blog as a guest blogger.
The new club is lovely and absolutely FREEZING! It was quite busy and everyone had on coats and sweaters if they had them! I hope they fix that soon.