Get Your Popcorn: The Qatar Airways & Atlanta Airport Drama Continues!
A couple of days ago Qatar Airways launched flights between Doha and Atlanta, a route which they started to "rub salt in the wound of Delta," according to the airline's CEO. To create even more of a scene when they arrived, Qatar Airways decided to operate an A380 for the inaugural flight, which is the…
Continue reading: Get Your Popcorn: The Qatar Airways & Atlanta Airport Drama Continues!
Share your questions, experiences, and thoughts below.
"Well over 100 passengers" required wheelchairs or special handling? That's some high maintenance!
If I didn't know better, I'd think you were talking about Michael O'Leary, of Irish LCC Ryanair, who was (until it was felt that it was getting Ryanair a bad reputation and affected the bottom line) equally as brash
It all creates news / interest, which Al Baker is clearly getting for Qatar
"His excellency"?? WTH? Is he the president of a country? Why the honorific?
Your blog is a great place but it seems you're a short headed US citizen;)
"Did I miss anything?"
Yes.
You missed the part where he called DL "wicked." 🙂 🙂 🙂
That was my fave.
I am no fan or Delta or Qatar but if it comes down to a choice I will choose Delta every time. I respect peoples choice to fly whoever they want, but when I choose top spend money, ethics play a huge factor in where that money goes. The luxury, and often value, offered is not enough to make me look past the rampant sexism and employee abuse that plagues, as has plagued, Qatar for years.
Glad ATL put an end to this drama.
@Lucky if you read comments section of Doha trip revies, people clearly mention Doha is King of remote stands.
You even mentioned new Doha in SeaTac Remote Stand plan blog.
Sam Chui's Doha coverage clearly states Doha bus transfer issue. So does several aviation bloggers.
DOH and DXB transfer old and frail in large numbers from remote stands. They have tons of wheel chairs and cheap labor to do it.
60 days in advance to accommodate a plane in the airport? Love competition and Delta is very afraid of that.
This is my favorite part: "The conduct of the airport and Delta will be taken up “very seriously” by the Qatar government, he said."
Given that DL doesn't fly to Qatar, what the hell can the Qatari government do to them?!
I believe that the US3's best ally in their fight against the ME3 is Al Baker. The more he runs his mouth saying ridiculous, outlandish crap like this, the more he's going to turn off the people who can influence the outcome (Congress, other politicians, the press, some interest groups, etc), and eventually, they'll just go, "This guy's batshit crazy." If I were Bastian, Oscar, or Parker, I'd be doing everything I could to piss guy off, knowing that he'll eventually snap. Conversely, if I ran EK or EY, I'd be screaming at him to STFU before he ruins everything.
60 is actually quick. Norm is 90 days.
Mumbai T2 is best example of Code F gate issues. Apparently T2 actually built 4 Code F gates. Two it wanted the ability to switch between dom/int. They are stuck on domestic side. One gate they have to redo to fix disabled accessibility issues. Leaves with ONE Code-F gate and three applicants. SQ and EK are able to operate A380s and LH still uses 744.
A380 brings more headaches than revenue to an airport operator.
your comments are heavily skewed towards Delta and the Atlanta operations. I am thrilled that is starting services from ATL...even if it is at that cost of rubbing salt on Delta's wounds. As a Delta passenger who flies to Asia, i have no choice but to deal with the crappy Delta business class service. With Qatar, get better service...PERIOD!
I ran out of popcorn after reading the first page of the letter from ATL airport to QR...Dang it!! (LOL)
Can't wait till QR has to "sub" a 380 to ATL at the last minute !!!
I'll buy more popcorn for that escapade...
Isn't it a bit backwards that ATL only has ONE gate that can accommodate an A380?
Exactly my thought Anthony. As 'the worlds most efficient airport' one would expect some better accomodation for the worlds most efficient and comfortable plane.
From what I'm seeing, the only adults in this situation are working for ATL airport. The airlines have bratty children at the helm.
Im not sure whether Al Baker is right as Atlanta's letter is quite circustantiated and difficult to argue, but the man has what it takes to fight his way in an industry where airliners in USA, Canada and Europe were over protected. If for a minute I stop and think how Alitalia in my country was treated in spite of poor services then I do welcome this kind of business aggressiveness attitude. Will definitely wake em up.
World most traveled airport has only ONE gate to accomodate a380?
Call yourself domestic king. LOL
Having worked with QR before, it is no surprise that their people are not told of any plans in advance and seem to haphazardly put things together. A 60 day advanced notice for an A380 at an airport that is only designed to accommodate only a limited number of such aircraft (with only one gate!) is not unexpected. The QR planning team is not the most organized. That's a fact. I'm sure ATL put in a lot of extra effort to accommodate their A380 at a remote stand let alone a normal jetway/gate. On another note, @Lucky, I think QR uses PROS O&D control and Altea for their revenue and inventory management. It's possible they set their booking profile to something super aggressive. So it may have been overbooked severely, but it's still possible to be selling seats across a range of fare classes during the day of departure.
I agree Al Bakar is an arrogant $*%#! But I don't think ATL is blameless here either. Those of us who are forced to connect through ATL on a regular basis know that last minute gate changes happen all the time. I find it hard to believe that with this much advance notice ATL couldn't have figured something out for a one time event.
Maybe the airport authority heard about the unfortunate withdrawal of Delta support for the Fox Theatre, and was worried Delta would decide to move its operations to Birmingham or such if it cooperated with Qatar.
Frog says:
June 4, 2016 at 3:32 am
Al Baker is the Donald Trump of aviation…
Wrong, this is an issue of "bluster". Something men USED to do but now because they are mostly low T wimps in the west it's not around as much anymore. Trump does this strategically. He constantly does this to direct the outcome he wants from the media and he plays them for fools.
Bakar does this haphazardly and stupidly and it always makes him look foolish.
If you want to deny this as a Trump hater go ahead, his growing support in the face of an onslaught of media attacks then all these people you probably call "stupid" are laughing at you.
The airport is in Delta's pocket. Anyone knows the gate could have easily been assigned had there been any desire on anyone's part. Gate swaps happen dozens of time a day in real life. Saying that a320 could not have gone elsewhere is absurd and anyone knows it - even with 2 hours notice. Qatar wanted to jake an inaugural splash. Wouldn't you? Delta's childish actions with this and the Fox debacle actually has given Qatar much more publicity had they simply just been big boys and let the plane come and go without pitching a tantrum. I say go Qatar!
All Qatar have to do is build their own airport.... who built that one at Heathrow just for a Middle Eastern Airline? Build one, they have the money, sure the local government and city would love their money!!! =D And I have no issues with Middle Eastern Airlines... simply the best... with Air France in there too... oh and Virgin Australia =D
Actually AAB missed an opportunity. Without DL's help this route will remain just O&D/self connect at ATL end. Rather than rubbing salt QR should have wave money at DL.
Pay $400 pass thru per connecting pax
Give MX to Delta TechOps
Give Ground handling to DGS
Bastian and Baker would be buddy buddies.
Etihad and AA has such tight extra-alliance relationship.
BTW, When is CNN going to cover on QR getting recycled deicing fluid at ATL.
I booked a one way F with 105k asia miles a few days before the flight. Round trip J would have only been 120k. I had transferred from amex everyday preferred so a 50% bonus on top of that!
I did get a tour of the plane. Considering this was the inaugural flight into a non Oneworld hub, I was surprised that the fight was oversold. There were only four seats open in first, so no upgrades.
I have flown into gate E1, E3 enough times to tell you that the buses were an improvement. Delta knows it because that is the only area that I have gotten the Porsche ride from! For the life of me I don't understand why they don't have a sterile section on the current plane train to customs! That walk is crazy and I like to walk.
I would guess they had a dozen or more large buses. Looking back at my photos I see that they also used a bus that lifted up to the rear door of economy. Even though I was the second passenger off, we had to change buses because one of the doors would not shutting properly. The buses dropped us off near F12. I am sure there was an elevator, but the stairs were short enough. I was in the regular US custom line. Touch down was around 4pm, I was in my office across town at 5:29.
@Anthony - "Isn’t it a bit backwards that ATL only has ONE gate that can accommodate an A380?"
Not really, since their main airline doesn't fly it.
You missed the part where Atlanta is still bending backwards to please his excellency even though they say his excellency is just mouthing complete garbage.
Let's see if anyone else would have gotten away with so much drama.
If this flight was overbooked and the expected utility is at more than 80 or 85%, why would thy reduce capacity back to a 777? Such high utility should mean you want to use the biggest plane and sell as many as possible seats? I can't imagine that plane gets such utility rates on alternative routes?
I liked the explanation in the comments about the super aggressive booking profile. Interesting stuff!
"The airport’s single A380 gate was occupied by a Delta plane"
I am fairly sure that Delta doesn't have any A380's. In fact I am not aware of any US airline that has.
Petty of Atlanta Airport and their dominant customer
AAB got schooled on American Media. Somebody fed CNN a false story, CNN ran with it. AAB thought he could benefit by jumping on the anti DL bandwagon. ATL set the story right.
Oops moment for CNN and AAB. Nothing new for Confused News Network with Quest as aviation correspondent. CNN is still searching for MH370.
Note to AAB, next time do not use CNN stories, you feed CNN. Works much better.
DL sucks. they claim to be proactive, but my email to them has gone unanswered for 2 weeks now(then delta don't send surveys) they think they are above everyone else. im not a qr fan for how they treat employees but nor I amDL fan either. If DL wants to be the big boy in the game, then at least be able to reply to email...but since mine was negative, they wont. DL in mho is getting to cocky. Being humble goes a long way. ty
State-owned Qatar Airways publicly announced in late April it would be operating an A380 on the first QR755 flight, the Atlanta Journal-Constitution reported......
Then why didnt they get a gate...it was surely a deliberate action by delta and the atlanta airport authority...
This is gold! Drama drama drama, pls keep writing, can't wait for next one!
so sorry.
i have no desire to fly to the mideast
or thru the mideast on the mideastern carriers
I for one feel that ATL airport needs more healthy competition than Delta.i have lived long enough in ATL and flying to Asia has always been a pain with Delta intentionally hiking prices or ATL itself suffering because of Delta's monopoly. I would definitely choose Qatar over Delta simply because it offers better price and better service!
