Despite generally good weather around the country, Delta canceled nearly as many flights today as Spirit did… and Spirit didn’t fly. I don’t know what’s going on, but Delta is unarguably losing its edge when it comes to operational reliability.
Continue reading: Delta Mysteriously Canceling Hundreds Of Flights Due To “Crew Restrictions”
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Cabin crews are obviously stressed and exhausted by the cruel and unusual demands workplace demands of handing-out water and OJ on short sectors.
"American had a great day, and had no real issues"
There's something you don't hear every day
Southwest is now the most premium airline in the US. It only took a few months after Southwest introduced assigned seating and they have already conquered Delta.
Totally under the airlines’ control. If we had an EU-261 equivalent in the US, affected passengers would be owed hundreds of dollars in addition to refunds or rebookings… but, we hate consumers (and workers), so…
IAH was hammered by weather yesterday with lengthy ATC delays, so at least we know why UA had delays yesterday.
DL has had ongoing crew scheduling issues, but they’re normally brought to a head by some kind of storm.
That’s what makes this DL event unusual (not the crew cancelation part, but the less obvious event that triggered it).
DL gave up on operational reliability post-pandemic. They had a noticeable edge in 2019, that's ancient history now.
this has been discussed on Airline Pilot Forums for months.
DL and DALPA have conflicting ideas about coverage requirements; apparently both sides made such a complex system that neither side can prove their point.
Pilots say DL is understaffed; DL says pilots are using excessive sick time.
It is impossible to know what is really going on but DL gets the black eye.
The company apparently wants to open their contract early in part to fix coverage - they are paying triple time to cover many flights that pilots say they would work at single pay.
DALPA is split whether to open the contract and get gains for everyone or allow a few to benefit from massive overtime pay while the operational runs below standards.
and this does seem to be a weekend problem.
It is also worth noting that DL still managed to be 6th out of 10 in cancellations in January so nobody knocked it out of the park.
YOU DO REALIZE CUSTOMERS ACTUALLY WANT THEIR FLIGHTS CANCELLED?!?!
ITS CALLED PREMIUM
let's see how quickly they address the problem or if they do.
We have precisely one of twelve months reported for the year.
We heard that the same problems would dethrone DL in 2025 but that didn't happen
they need to happen and DL's pilots have had a far more collaborative relationship with mgmt than at other airlines. Most pilots are not benefitting from the chaotic trip coverage process so would be much more motivated to support a return to a more normal coverage process for more pay across the board.
and let's be clear that capacity cuts are just what DL needs to reduce strain on its system through the summer
Pilot sick time is purported to be at very similar levels to last year. The trip coverage system is identical to last year.
They stopped hiring pilots in 2025 (likely to boost centennial year profits). Crew scheduling/tracking has seen increased turnover.
One notable change, however, is that Delta recently significantly reduced the value of working “green slip” off-day trips for reserve pilots. This is a reverse incentive during a time where the model depends heavily on pilots working during their off days.
It will undoubtedly be comforting to the people stranded or unable to fly tonight because of Delta's ineptitude to hear that Delta managed to be sixth out of 10 airlines in cancellations four months ago.
not really a surprise but to no one's surprise -- once again Delta is horrible at union negotiating then seems surprised that the rules they agree to with their unions require hiring.
Delta Corporate just sounds inept and bad at understanding what they signed up for in their last contract.
Anecdotally they have been dethroned already. All my top clients now clamor for United instead of Delta. I personally don't get it but United is the new premium airline in the US.
also a little weird that this is happening at the start of the month when any kind of crew issues shouldn't be an issue
The metrics are absolutely worthless because Delta (among others) has a habit of “retiming” flights for the following day so they don’t report to the DOT as cancelled. For what it’s worth, if your flight is “retimed” for tomorrow, that’s as good as cancelled. Witnessed it first hand where about 10% of flights out of a specific airoirt got “retimed” for the following day. Not cancelled though! Yay for Delta and screwy DOT reporting.
Tim, just face the facts, dude. Delta is just another airline. They are no longer better than UA and very soon, AA.
Already 75 cancels / 2% of flights, and surely will grow
(Soon lil Timmy D will jump off that failing bandwagon and go hitch up to a more premium, on time airline)
thank you for confirming that I live rent free in your head.
It doesn't matter what I think. It matters what DL's customer base in aggregrate thinks and if they change their behavior.
This has been going on for about 6 months - and yet it didn't the fact that DL led the industry in operating profits in the first quarter.
According to pilot social media, DL is spending $20 million/month more on pilot costs because of the pilot staffing processes which the company and ALPA agreed to - even if neither understood what they were getting themselves into.
They have to figure it out. There is a subset of pilots at every airline that bid a normal line and then drop all of those flights in order to pick up premium flights. Pilots don't want to give that up. It is gravy money and how some pilots easily exceed $500,000 per year in salary - even before benefits.
DL clearly believes the process is broken; whether they have decided to quit paying the amounts they have had to pay to keep the operation fully staffed or whether some pilots are refusing to work "overtime" is unclear but there is enough evidence to believe both are true.
They will figure it out and they have no choice but to do so; the fact that DL is willing to dangle higher pay to all to fix a "benefit" that relatively few use means there is incentive for both sides to fix the process.
and the biggest number of cancellations are in ATL where there are about a dozen flights/day to most cities.
It is a pain and beyond when YOUR flight is cancelled but DL can likely reroute passengers pretty efficiently and with minimal delay, just as is true for AA at DFW.
They will fix it and these issues probably still won't change their yearly rankings if they do so fairly quickly or DL pays out to keep the broken system going.
I suspect DL is using more AI to do crew scheduling and the AI isn't primed to handle the volume or times of stress.
Nah, they both do it in the toilet.
That's why both of them are always full of sh*t.
"Only profits matter! Screw the customer." Delta should male this their slogan.
@OMAR, I agree with you. It's mostly just those stranded at Delta hubs that continue to fly with them. United is increasingly starting to have newer and swankier planes much faster than Delta both Domestic and Intl.
Awwwwww poor Widdle Timmy D, rushing to defend his scheduling meltdown DL mess, like a sports fan backing his tanking team (only 100x more pathetic cause no one roots for companies except you, Timcel!)
102 cancels and counting today. On pace to catch Spirit, an airline with 100% cancellations on the day
nobody is defending anything, child.
I am saying I understand the problem and know that DL and DALPA know that they need to figure it out.
you, OTOH, are dancing on any data point you can to prove that DL isn't as good as it clearly is.
Did you pick up in that same DOT report that UA has moved up from 9th to 8th in baggage handling?
When AA had one continuous operational meltdown in January and yet UA supposedly is running a great operation, how come they can't get bags to customers on the flights the passengers travel on?
and, no, Gene. DL wants the problem fixed. UA has never admitted that it can't get bags on time.
and did you also pickup that that UA's regional jet on-time and cancellation rate is far, far worse than UA mainline -and yet the DOT says both groups count the same and have to be presented together.
UA just doesn't care. DL says it needs to and intends to fix its pilot scheduling problem
Timcel, it is we all OMAAT posters who apparently live very rent free in your head.
DL up to 3% cancel fleet wide today, great job!
it's 8.30 pm Mecca time and they are still well below NK.
As usual, your hyperbole misses the mark
This is yet another reason why we need air passenger rights like EU/UK 261, Canada's APPR, so that when airlines fail to perform (staffing, maintenance, etc.) you get compensated for the inconvenience, in addition to refunds or rebookings. Likewise, bring back Rule 240, which required airlines to get you on the next available flight, even if it was on another carrier.
Let them eat Biscoff... while Ed collects his $100 million compensation package.
Did you all see the video of the guy in Los Angeles that grabbed the microphone at the gate and asked if anyone at Delta was working?
So tired of the gaslighting about how great Delta is. I live in Boston and fly Delta. Even got the purple Amex delta card. Delta has either cancelled or seriously delayed about 9 of the last 10 flights I’ve been on.
Let’s all stop gaslighting about how great Delta is. They aren’t, they suck just as much as the rest of the US airlines.
I can't wait to read Tim Dunn's explanation about how this is actually a brilliant strategic maneuver, and yadda yadda, some cherry-picked reliability data that shows delta is actually the best.