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Delta Adds Disclaimer About Not Being Able To Book Award Stopovers Online

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(@lucky)
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A couple of weeks ago, Delta's website suddenly stopped pricing stopovers on SkyMiles award tickets. While I wouldn't have been surprised if Delta eliminated free stopovers on roundtrip tickets with the 2015 SkyMiles program, it was a bit disappointing to see them make this change without any advance notice, let alone acknowledgment. A Delta spokesperson…

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12 Replies
 Gene
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(@gene-2)
Joined: 5 years ago

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Posts: 1170

Has Delta clearly indicated that they will no longer allow stopovers on domestic round trip awards beginning 1/1/2015? I'm pretty sure these will be discontinued, but would love to be wrong since this is one of my person favorites. I'm in a pretty unique situation, commuting between two home cities for work, so this is very useful to me at the end of my work weeks at home #2 (in a DL hub).


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(@Daniel)
Joined: 14 years ago

Posts: 280

Kudos to Delta on this, but WAY too late.


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 JB
(@JB)
Joined: 13 years ago

Posts: 7

You think it's fair they are dumping stopovers because they are going to allow one-ways? What is that Stockholm syndrome?


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Admin
(@lucky)
Joined: 13 years ago

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@ Gene -- I reached out to them about this and they didn't say for sure one way or another. Based on the way it was said, think it's safe to infer, though...


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(@lucky)
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@ JB -- I think it's "fair" that they do whatever they want to their program, as long as they provide notice. And as consumers we can decide if the program still works for us.


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 XDY
(@XDY)
Joined: 12 years ago

Posts: 1

Yes, I saw this note. But called 3 times, they all provided 3 one-ways add-up total mileage when I added a stop-over on an open-jaw international trip. ... frustrated


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(@lepdxtyosfo)
Joined: 5 years ago

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Posts: 0

I have to say this is full of ****. I called the Delta Elite Line and each rep came up with different amounts of miles for the same itinerary.


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Gold
(@brian-l)
Joined: 5 years ago

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Posts: 306

It's good that they're telling people that you have to call to book these, but considering how clueless DL agents tend to be, I don't know if this is much better than not allowing it.


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 alex
(@alex)
Joined: 12 years ago

Posts: 14

tip of the hat to mac...? *puzzled*


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Admin
(@lucky)
Joined: 13 years ago

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@ alex -- What are you puzzled by?


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(@gobluetwo)
Joined: 18 years ago

Posts: 84

@lucky - probably wondering who "mac" is since there is no URL to a blog, twitter, facebook, etc linked. Who *is* mac? He sure gets a lot of hat tips...


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Admin
(@lucky)
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@ gobluetwo -- Mac is one of the awesome people I work with at PointsPros. He's a Delta pro and all around good guy!


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