HUGE Changes Coming...
 

HUGE Changes Coming To Uber Credit Card

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(@lucky)
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Update: The Uber Credit Card is being discontinued as of October 2021.

Continue reading: HUGE Changes Coming To Uber Credit Card

Share your questions, experiences, and thoughts below.


63 Replies
63 Replies
(@Archer)
Joined: 7 years ago

Posts: 7

It is incredibly stupid to use a credit card for Uber rides when you can regularly purchase Uber gift cards for atleast 10% off.


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(@Andrew)
Joined: 13 years ago

Posts: 20

Always thought the card was a bit off. Why have a name branded card that earns less than other spending categories. Isn't part of the point of the card to get rewards with the company it is cobranded with?


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(@EricAstray)
Joined: 8 years ago

Posts: 23

Dining from 4% to 3% is huge, thank god Barclays denied my Uber card application right after the Arrival+ one(To combine hard pull). I already have Citi Costco for 3% in dining


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 Fred
(@Fred)
Joined: 7 years ago

Posts: 7

@Andrew well regularly airline credit cards don't earn higher multipliers than generic travel cards either (e.g. CSR, Amex Platinum). HOWEVER, I guess they do provide perks such as priority boarding, checked luggage, etc...


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Diamond
(@ben-l)
Joined: 5 years ago

Member
Posts: 360

Uber is such a trash company. Not surprising they're shifting the earnings on their credit card from real money to company scrip.


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Diamond
(@anthony-3)
Joined: 5 years ago

Member
Posts: 925

Hmm - generally negative IMO

1) 5% back on Uber is fine, but you earn 3 transferable points back with CSR, Citi Prestige and Amex Green. Also, Discover offers 5% cashback with Uber Cash once a year.

2) Only earning back Uber Cash is a significant negative - while it is good as cash theoretically, it is a big reduction in flexibility. In addition, that means that you don't earn points on spend that otherwise would have gone to Uber Cash.

3) 3x travel and dining isn't that big of a deal in the era of Amex Green / Citi Prestige (even considering the fee)


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Gold
(@terence)
Joined: 5 years ago

Member
Posts: 0

What about the benefit of $50 statement credit towards subscription services for $5k annual spend?


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(@Reaper)
Joined: 7 years ago

Posts: 1

Yep, generally negative. Have had one for a few months, but the new Amex Green now looks better.


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(@Charlie)
Joined: 10 years ago

Posts: 121

I had been thinking of applying to get the cash back, but there's no way I want to earn "Uber cash."


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(@Darold)
Joined: 9 years ago

Posts: 3

I knew there was a reason I j UK st got the Wells Fargo Propel, going to switch my cell phone bill to that card for the insurance and into the sock drawer goes the Uber card.


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 AOH
(@aoh)
Joined: 5 years ago

Member
Posts: 0

Don't think I'll be using this card anymore. I used it primarily for 4% dining. 3% isn't good enough


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(@Corey Sacken)
Joined: 10 years ago

Posts: 106

Thank God they did this. Now the card is useless and I'm not stuck with it.


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(@steve)
Joined: 7 years ago

Posts: 1

I primarily used this card for dining...and with it dropping down to 3% I don't see myself using it nearly as much. Weak move Barclays/Uber!!


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(@Agnes)
Joined: 7 years ago

Posts: 2

We loved this card due to the cashback on restaurants and travel. Sure we use Uber but out of all the CC's out there the earning on this was great. I don't need credits to user towards Uber, so dumb of them to change that cashback to be only able to apply the points towards Uber. I liked applying points to all purchases. We will be cancelling come February.


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 Alex
(@Alex)
Joined: 7 years ago

Posts: 1

The Uber cash only rewards is the game changer for me. I used the card for dining and probably would have kept using it for dining at 3% but now I won't because I'm not a frequent Uber user and don't want to be strapped with Uber cash. They are basically turning away all those that don't use Uber frequently. Oh well their loss


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(@FromTheDeskOf)
Joined: 7 years ago

Posts: 1

Good one Uber - remove the key benefits that made this Visa card stand out from the rest. 4% dining was my main reason to get this card in 2017. Also, what this article failed to mention is that beginning 11/1/19, the new Uber card will no longer offer Purchase Assurance, Price Protection and Satisfaction Guarantee. That and the removal of the $50 streaming service credit makes this card useless for me. Goodbye Barclays/Uber.


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(@Chandler)
Joined: 7 years ago

Posts: 1

This is some next level BS..... I guess I was a fool for thinking it was too good to be true. 4% dining was the only reason I use this card so much, but now you can't even redeem it for actual cash- only their "Uber Cash" currency. AND they're removing the $50 annual subscription credit. Wish I could return this card.


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(@Michael)
Joined: 7 years ago

Posts: 6

This card is worthless to me now. I researched for months and decided on the Uber card for the cash back option plus the 4, 3, 2, 1 categories.

The $50 streaming statement credit was an added bonus which is also being removed.

It's bad enough dining is being reduced from 4% to 3% as well as online purchases and streaming services reduced from 2% to 1%, but losing the cash back option and being forced to use rewards on Uber rides or Uber eats is the nail in the coffin for me.

As one commenter said... In the sock drawer this card will go.


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 Jim
(@Jim)
Joined: 8 years ago

Posts: 39

The change in earning % is understandable given their tie-in with Uber and the fact that the rates were incredibly high, but the move to Uber Cash makes this card absolutely worthless. Not sure who values Uber Cash enough over cash back/actually useful points to merit using this.


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(@Crystal)
Joined: 7 years ago

Posts: 1

I primarily use mine for the 4% cashback on travel and dining, so I'm thinking I'll cancel and get a different card. While logical, the loss of cashback flexibility with Uber Cash is what breaks it for me.


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(@Brutus)
Joined: 7 years ago

Posts: 34

Uber card holders just got BONVoYed.


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 Paul
(@Paul)
Joined: 16 years ago

Posts: 8

If you add Uber cash with this credit card to get a discount (e.g. 5% on $100), then you get $100 Uber cash for $95 and $4.75 Uber cash for using the card for an effective 10.26% ($104.75 of Uber cash for $95). The big assumption here is adding Uber cash with this card triggers the 5% cash back on the $95 spend. Otherwise, it should trigger 1% cash back for an effective 6.26%.


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(@James)
Joined: 7 years ago

Posts: 1

Since I have a car and only used this card for restaurants, obviously this change sucks. So does anyone know how to get better than 3% CASH BACK (not some other bs) with no annual fee?


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(@Fuck You Barclays)
Joined: 7 years ago

Posts: 1

Wow I just got my card in the mail this week and they sent me this email. What a scam! The card is utterly worthless now. Looks like I need to find a new credit card by May. My average credit account age will dip even further. I'm very upset about this. This is the last time I do business with Barclays.


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Diamond
(@d3kingg)
Joined: 5 years ago

Member
Posts: 0

@Ben L. And 20 years from now when everything on the road is driverless Ubers and there is no more car ownership ? Invest in Uber. The stock is heading for $250 easily.


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(@Dylan)
Joined: 7 years ago

Posts: 1

Yikes. Talk about a complete failure. Way to make your card immediately obsolete to every other card. People who don’t chase benefits won’t even know there’s an Uber card. And people who do, don’t care about Uber cash. This is just a glorified rewards card instead of a credit card at this point. Bummer. Gotta find a new dining card now.


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(@Michael Smith)
Joined: 7 years ago

Posts: 1

I could ALMOST accept the switch to "Uber Cash", which is in reality Uber CREDIT, if they hadn't reduced the rewards and taken away the cell phone insurance which I've used twice and was the most valuable part of the whole deal.

This card just earned "back of the wallet" status for me.


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(@Annie)
Joined: 7 years ago

Posts: 1

I will be canceling this card come 2020. They lost their whole customer pool with this move, typically people looking for cash back credit cards are not interested in earning miles or branded points. Dropping dining from 4% to 3% on its own would have been acceptable, even coupled with the loss of the other perks - cell phone insurance, subscription credit loss, and all the purchase protections. But only if at heart this remained a cash back credit card. So disappointing. Looking at Wells Fargo Propel as a replacement, although I wish it was a Visa instead of Amex, plus it has a foreign transaction fee. Sigh.


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(@Glenn)
Joined: 7 years ago

Posts: 1

This was a total bait and switch. The 4% back on restaurants was awesome. Can get 3% from capital one savour card with no fee. I was getting the streaming credit as well. I have no interest in uber rides or uber eating so without statement credits will cancel the card.


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 Stef
(@Stef)
Joined: 7 years ago

Posts: 1

These change only makes this card not good anymore:
No more cash back but UBER cash!


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(@SAMI HADDAD)
Joined: 7 years ago

Posts: 3

This card is as good as dead.


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 Ron
(@Ron)
Joined: 7 years ago

Posts: 1

Dumb move. 4% gone, steaming credit gone, cash back gone, living in area with no uber or uber eats. I'm gone.


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 Matt
(@Matt)
Joined: 7 years ago

Posts: 1

Laaaame. They literally took out everything I liked about this card:

- no more 4% on dining
- no more cash back
- no more $50 streaming credit
- no more phone insurance

Frankly, I would have paid a yearly fee for this card. I wish they just added a fee instead of taking out everything that made this card worth having.

This card isn't even worth the space it's gonna take up in my sock drawer come February.


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(@SlayDay)
Joined: 7 years ago

Posts: 1

The changes being made are utter BS! I got this card thinking it was geared toward a younger active demographic, 4% dine & bars, perks for streaming services, phone insurance. You literally cut your target audience to a fraction of a fraction. What a stupid business transition to make. And yes a total bait & switch.


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 Nate
(@Nate)
Joined: 7 years ago

Posts: 1

This card has been awesome so far. I rack up cash rewards so fast. But after the changes it will be useless. Bait and switch here and I'm displeased about it. Won't use card after changes and I'll eventually cancel it. I never use Uber btw.


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(@Simon)
Joined: 7 years ago

Posts: 9

The card is NOT taking away phone insurance.

People complained the Uber Visa was not optimized for Uber users. Now people are complaining that's it's too Uber. 

Uber Visa was a legit competitor to the Sapphire Reserve on its own terms -- seriously, I used a spreadsheet to decide which one to apply for. With the loss of 4% dining, 2% online purchases and the $50 streaming credit, I'm glad I went CSR. I suppose the Wells Fargo Propel takes over the no-annual-fee-with-phone-insurance space.


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(@Sebastian)
Joined: 7 years ago

Posts: 1

It's crap now. Another unhappy customer cancellling it once we lose all the benefits.


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(@Spencer)
Joined: 7 years ago

Posts: 1

Trash card now. Changes to percentages is ok, not great, but ok. No longer allowing you to get true cash back is a huge change that will hurt many folks who didn't open a line of credit for that. Total bait and switch. No more $50 credit on streaming is also poop.


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(@Jason Summers)
Joined: 7 years ago

Posts: 1

Did anybody find a 4% dining replacement card? Huge loss for me, but know some don't care. I switched to amex for the 5% airfare membership reward bonus a while ago. Guess I'm going with AARP for 3% dinning with real cash back, because I spend so much in that category as there is no way I'd ever use the uber cash. I'll keep the card since it's no annual fee and gives me some phone insurance. Sad to loose the streaming credit. Now not sure what to use my Apple card for now that this is jumping from 2% to 5%.


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(@Simon Peter Groebner)
Joined: 7 years ago

Posts: 9

Capital One Savor -- 4% dining
Sapphire Reserve -- 3% dining x 1.5 value for travel = 4.5%


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(@Carlos Sosa)
Joined: 7 years ago

Posts: 1

I just spoke to Uber Barclays. They are getting a lot of black lash and the agent said they are told to log how many people upset. I recommend to call in to complain to send “higher up”. Everyone, call and lodge complaints 866-823-7543.

Tell them we want a grandfather in option (just like capital one grandfather their benefits in their no annual fee savor cards)


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(@Michael Boggs)
Joined: 7 years ago

Posts: 1

Fuck, feeling the same as all these people in the comments. Im a millenial and was in love with this card when i heard about it. Just got it two weeks ago, was siked, now they just announce these changes. what. fuckin. luck.

As the Donald says, this is the worst trade deal in the history of trade deals


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(@JonBoy64)
Joined: 7 years ago

Posts: 1

I have only had the card for a few months. I already have the Savor Card and was planning on downgrading it to the Savor One Card because of the 4% cash back that Uber offered with no 95.00 annual fee. Well, Barclays/Uber helped me with that decision! I won't be calling CapitalOne/Savor at all...cause I am dumping the Uber card and am back on Savor. The last few days I finally hit 2500 points (minimum amount to get cash back) so Uber card goes in the sock drawer. Yes, I did get 100.00 cash back for sign up bonus and will have restaurant cash back of, I think, about 68.00 by just using the card a mere 3 months or so. So, thank you, Barclays/Uber and...good bye, Barclays/Uber!


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(@Simon)
Joined: 7 years ago

Posts: 9

With Uber, you never even need to take the payment card out of your wallet, or even have it on you. And the Uber card works seamlessly with the app. So it could be worth it to use this just for Uber to get the 20th ride free. Also, the phone insurance. I pay $7 a month in insurance and would love to save $84 a year. So, Uber card for Uber and phone.

And yet... I probably spend more at REI than Uber, so I think I'll get my phone insurance from the no-annual-fee REI World Elite Mastercard.


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(@Brooke)
Joined: 7 years ago

Posts: 1

Holy crap this card is garbage now. Whelp, it was a good 2 year run


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(@Simon)
Joined: 7 years ago

Posts: 9

JonBoy64 : So, you'd get about $272 a year cash back on the 4x Savor (about $6,800 a year spent on dining). Minus the $95 fee, that's $177.

On the same spending you'd get $204 on the 3x Uber card.


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(@Michael Sambrowski)
Joined: 7 years ago

Posts: 6

The $204 would be in Uber Cash which is worthless to a lot of people including myself. If it were cash back that would be okay, but they are taking that away. I've used Uber 3 times in my life and have never used Uber Eats so Uber Cash is pfft.


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(@Simon)
Joined: 7 years ago

Posts: 9

I don't disagree, but whether it's the new Uber card or the Savor/One, people should check their math before paying a $95 annual fee to get 1% more. The break-even ther is $9,500 btw.


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(@Michael Sambrowski)
Joined: 7 years ago

Posts: 6

The Capital One SavorOne has no annual fee with 3% cash back.

You must be referring to the Capital One Savor card that is 4% cash back with a $95 annual fee.

As you mentioned people should do the math to decide which of the two aforementioned cards would work out best for them, but comparing the revised Uber Card with the SavorOne the SavorOne wins with no annual fee matching the 3%...but the big difference is it's actual cash back instead of Uber Cash.


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(@Simon)
Joined: 7 years ago

Posts: 9

The poster above was going to cancel the Uber card to stick with the Savor, and said nothing about currency preference.


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(@Michael Sambrowski)
Joined: 7 years ago

Posts: 6

If you don't think currency preference is a factor in his/her decision, then....


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(@Simon)
Joined: 7 years ago

Posts: 9

He was going to downgrade from Savor to Savor One because he was chasing that 4%. Now he's sticking with the Savor just to keep the 4%. What hath Taylor Swift wrought?


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(@Michael Sambrowski)
Joined: 7 years ago

Posts: 6

Ohhh....I stand corrected, and I apologise. I think I came late to the party and replied to a comment and not that particular comment.

I agree however that chasing the 1% with the $95 annual fee most likely isn't worth it to most people.

As far as Taylor....I will have to check with Miley on that one!


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(@Simon)
Joined: 7 years ago

Posts: 9

No problem...I was inarticulate. (Would love to edit comments.)


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(@Jamey)
Joined: 7 years ago

Posts: 1

Bait and switch on the dining that reportedly changes to 3% in February 2020... That is why I got the card I have Citi Costco for 3% in dining and travel + 4% on gasoline...The Costco card only gives the benefit once a year, so I will likely still use the Uber card for dining and get the benefits more often.


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(@Average JOE)
Joined: 7 years ago

Posts: 2

Just wanted to share a feedback on your changes. This card used to be great until the new changes. With the major overhaul of benefits has caused me to seriously reconsider what to use for my day to day. his is a horrible change. Honestly I could handle all the devaluing of reward categories, the loss of the extra purchase protections, etc. But the switch to Uber credit instead of cash back is insane. It changes the card to a different product entirely! It's not a minor change. Overall I had been very happy with this product and Barclays has made a loyal customer out of me, but I have to reconsider after this new changes and either stop using the card or cancel the account.


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(@Average JOE)
Joined: 7 years ago

Posts: 2

Just wanted to share a feedback on your changes.

Switch to Uber credit instead of cash back is insane. It changes the card to a different product entirely! It's not a minor change. Overall I had been very happy with this product and Barclays has made a loyal customer out of me, but I have to reconsider after this new changes and either stop using the card or cancel the account.


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 Amy
(@Amy)
Joined: 7 years ago

Posts: 1

This is disappointing. Nothing here makes sense except the Uber benefit. And Uber cash instead of reward... really? This card will only benefit frequent Uber rider, like every day rider. Other than that, what’s the point of this card anyway?


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(@Jamie)
Joined: 7 years ago

Posts: 1

I have had this card for about a year and love it. When I was informed of the upcoming changes I was really sad. I have been recommending this card to everyone because of the 4% dining credit and the $50 media credit thing. Both gone. Sad. I will continue to pay my phone bill with this card so that I can have the insurance and I'll pay for Uber rides but I'm going to be using a cash back card for everything else.


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(@Lucas)
Joined: 6 years ago

Posts: 1

Yup. Just tried to apply my cash back to my statement cuz coronavirus and realized this change occurred. Man this was such a great card because of that cash back feature and now it’s just nothing to me. Kinda pissed at how much money I have tied up in Uber credits now.


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(@Michael Sambrowski)
Joined: 7 years ago

Posts: 6

Agree....I redeemed mine for cash back about 2 months ago to be safe, and haven't used the card since. They completely ruined this card.


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(@Gaurav C)
Joined: 6 years ago

Posts: 1

I am not happy with the percentage for the dining and airfare dropping from 4 to 3%. I will switch to another card.


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(@Simon)
Joined: 7 years ago

Posts: 9

I dunno... the 5x credit on Uber Eats looks pretty good right now.


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