Review: British Airways Lounge Singapore

I do find BA outstation lounges to be better than those in the UK. Lounges at New York and Boston is meh, but I love BA lounges at Toronto and Singapore. BA has to upgrade and refurbish its lounges at both Heathrow and Gatwick in order to stay competitive.

My favourite lounge at LHR is Cathay Pacific lounge at T3. While T3 at least have some choices (3 Oneworld lounges to choose from; BA, AA, CX), passengers at T5 doesn't really have any choice but to go to BA galleries lounge. But one at T5B is quite nice. Hardware and services are pretty much identical to both North and South lounges at main terminal, but there's less people, which means the lounge itself is less crowded and lower staff to passenger ratio (T5 Main lounges are somewhat understaffed, especially during peak hours. Dishes and cups aren't taken away promptly, and the overall environment isn't really clean)

Just after entering there is also the door to the Concorde Bar, which you only can enter with a code you get at the reception. The food spread was more or less the same snacks there, but it's quite calm there compared to the crowded rest of the Lounge. I know it's only for BA F Passengers, but from the around 10 people there I only saw 4 in F later (and on lady too the earlier BA flight).

Ben - love your blog. One suggestion: no need to say "in my opinion" when you're writing a review - we know it's your opinion since this is your blog and you're the author of the review.

"British Airways renovated this lounge last year, and they did a fantastic job with it, in my opinion."

Keep up the great work!

Champagne is also available in the main section of the lounge, but only upon request as it is (curiously) not kept on display.

I can confirm what SINJim says RE the champagne - having checked out the BA lounge recently and agree with Lucky how nice a restoration job they have done. However I much prefer the Qantas lounge around the corner. You can have champagne served either by the bartender or waiting staff or can simply help yourself. Also the buffet spread is far superior with fantastic salads and deserts and the à la carte items are always delicious. I always factor in a couple of hours lounge time in when transiting Singapore - if only Qantas or Jetstar would fly a widebody from Perth. Lucky hopefully you can review the Qantas Singapore lounge next time your in Singapore and give us your opinion on the best one world lounge there. I think Qantas holds this spot until the new Cathay lounge opens.

@Philip

Yeah, you are right that there is this special Concorde Bar. They now hide the Champagne in there, unlike in the past where the whole floor has access to the Champagne (which made this my preferred OW Lounge back then). Now that they removed the Champagne, I am not sure if this Lounge is better than Qantas Lounge next door though.

As for more guests than those on your F flight, perhaps a few of them are on GGL, which entitles them to the Concorde Room.

"Boarding was announced for the British Airways flight to London"

technically, it's flightS 😉

@flyingfish..in terms of food the QF lounge is defintely better and around 9 PM always quite empty. Regarding the Concorde Bar..i don't think all guest were GGL..the problem is just that anyone can walk-in when the door is open for around 30 sec after you entered the PIN...and people tend to do it:-) Saw a lot of people coming in, but as the comfortable seats in the TV-corners were all taken around 10pm , they went out again.

Looks pretty similar to the Galleries lounge at LHR T5 South... But definitely better than the other lounges at SIN (although the one CX uses now is a marked improvement over the dreadful contract lounge they used to have).

Looks great. I never get a chance to visit as I'm always on the early JL flight.

@Pavel

The current SkyView CX lounge is still the dreadful contract lounge - the new one opens when T4 is completed in 2017.

This will be the first CX lounge at Changi operated by CX.

That's why many savvy CX and OW travellers make tracks for the superior Qantas Singapore Lounge.

I would disagree with the BA SIN lounge being anything worth going to, especially when there is the vastly superior QF SIN Premium lounge, that markedly exceeds the BA lounge in all ways that matter (although I do think the BA lounge has a slightly nicer shower set-up, and a few designer aesthetics that stand in it's favour).

The BA SIN Concorde Room (Broomcloset it should be named) is the triumph of marketing over substance, which has woeful F&B compared to the QF lounge, and is frequently packed (as someone else noted, there is no real access control). It looks run down and dowdy despite being a recent addition to that lounge (the main lounge looks much better in my opinion, though frequently just as packed). And it's the same sad F&B in the main lounge (with even the cheap bubbly hidden).

But most of all, most of the lounge staff at the BA SIN lounge are contract staff running around in BA uniform, and some of them are incredibly rude and even deceitful (one contractor in particular tried to force downgrade me from First, without compensation, and without authority, to try and swap a seat for a friend of hers in a lower cabin - she might have gotten away with it too if I hadn't already been checked through from, and had my boarding pass issued at, LHR and smelt a rat, and got another member of staff to call the BA Airport Duty Manager to attend, where the corrupt ruse was revealed - but not before she threatened to have me jailed by the airport police for challenging her "authority", that it was confirmed by the Duty Manager she didn't have!)

I love the BA Concorde Lounge at LHR T5, but I'll never step foot in the BA SIN lounge again - it's decidedly inferior to the QF SIN lounge and it's contract staff are super dodgy.

Lucky:
My first reaction as I read the review was that it sure made the Concorde Room at LHR look outdated and tweedy. And I noted that you made a similar comment at the end of the review.
And from the comments many others have similar reactions.

Neil

If I'm on a CX J ticket do I have access to this BA lounge? We were told to do to the DNATA lounge which was decent, but this BA or even the SATS lounge would've likely been better.

I have the same question as Ken as CX always sends me to the 'meh' Dnata lounge.

Can anyone confirm? I guess the answer is yes but want to double check.

The BA new Concorde Room at Changi is a horrible place, dark and claustrophobic. Although I fly LHR-SYD via SIN first class several times a year, I prefer the business lounge.

I am OW Ruby member and on MH business class from SIN to HKG via KUL. I confirm there is no Champagne at Qantas lounge. After being given sparkling wine there I turnt to BA lounge next door. You do need to ask the staff nicely for champagne since they are not placed on the wine rack. Do note that the BA lounge opens at 3pm while Qantas lounge opens at 2:30pm. An exciting news is , CX is opening their own lounge in Sep in Changi !!! It will be comparable to the pier in HKG

Are there showers available to use in club lounge?