If there's one thing I have to give British Airways credit for (other than how many business class seats they can squeeze into little spaces), it's their marketing videos. For example, British Airways' 2013 "Visit Mum" campaign made me cry (and if it doesn't make you cry, you may not have a soul). It's a…
Continue reading: Awesome: British Airways Helps An Aunt Get To Hong Kong For 24 Hours
Share your questions, experiences, and thoughts below.
I'm surprised they did not stick her in COACH for BA, so nice that they gave her Club.
Am I the only one who still can't get over the amount of sass the Heathrow greeter has. You go girl..
I have been stuck in the blue level executive club since 2007 as Ba takes tier points way each year so when I tried to extend a stay in England due to a family death , BA charged me £150 to change . They did not care or show any compassion
@Lin
you have to understand that you were not on youtube to impress some bloggers that easily fall for cheesy fake ads, so there was just nothing BA could do for you 😉
I booked at the last minute today and all I could get was BA club. I was so shocked by how cramped the 777 cabin and seat were, that I walked backed to premium economy and offered my seat to a young lady sitting by a window in premium economy. The switch made her day, and mine
Can't believe she actually made it to the play on time given BA's total & complete inability to depart on time.
I can’t cry - they didn’t make captions for Deaf viewers - that’s so typical of BA to ignore Deaf pax as always!
@ Roxanni
All modern emotion-based advertising is based on Bernays' work. He was an evil genius.
Being Freud's nephew, Bernays understood from the master how to manipulate us gullible peasants into buying more stuff (he worked for big tobacco, successfully persuading women that smoking was a cool thing for them to do, at a time when it was socially frowned on).
What do you think things like "come fly the friendly skies" are all about?
I’m sorry, Lucky, because it’s BA, I have to confess to being very synical. If you want to really know what BA are about see @Lin’s comment above. Isolated stories for PR purposes are simply that.
As a company they treat their staff like crap who in turn treat their passengers like crap. Just look at their industrial relations record. Any company that doesn’t treat their staff as their most valuable asset is a company worth avoiding.
Sadly my tear ducts are dry and I have no heart in this case.
@ Culverin
"Any company that doesn’t treat their staff as their most valuable asset is a company worth avoiding."
Any company that treats its staff as its most valuable asset will go bankrupt. The most important asset of any company that has ever existed is money. Anyone who thinks staff are the most important asset is deluded, or has actually believed the bullshit spouted by some management nerds.
For more support for my viewpoint Google Dilbert's take on this.