Hi Ben,
I would really appreciate your advice on this issue:
About 5 weeks ago I booked 2 Delta One tickets EWR-ATL-MCO (same day), the next day I received an e-mail from DL saying that my itinerary had changed, and I would be eligible for another free change if this new itinerary would not be convenient for us. When I checked online the flight number had changed and the departure time was 15min earlier, no big deal for us.
Last week I decided to add our FlyingBlue numbers instead of Skymiles and noticed that for the first leg we were downgraded from First to Business. I called Delta because I was not happy with the uncompensated downgrade. The agent said that there is no D1 service on that particular flight, but we would have the same seats and service in Business as in DL1 on the booked flight... to me this sounds like BS!? Since both my partner and I are tall (6'4 & 6'6), we really need the extra legroom. But according to Seatguru DL does have NOT Business Class seats on their MD80's so we are worried that they will place us in Premium Economy.
I requested to change again without additional costs, preferably direct EWR-MCO. Apparentely that was not possible since the change affected us les than 90 minutes. As a European I'm not familiar with American laws, so I have no idea what my rights are in this case. Would you please be so kind to share your insight?
Best Regards,
Leo