Delta SkyMiles has made some positive announcements today.
Continue reading: SkyMiles Eliminates Domestic Award Change Fees, Extends More Perks
Share your questions, experiences, and thoughts below.
To me this makes Skymiles much more valuable - this has been my issue all along, that it's $600 to change tickets for my family of 3!
I've found over the last 6 months Delta has been willing to redeposit even BE awards(did one just yesterday) if you have any status with them at all. They've been very accommodating throughout the C19 situation.
Nice change, on the other hand Platinum Medallion Status (which had this perk) gets devalued relatively. Now I just need to book a trip to HNL that doesn't suck when it comes to redemption values...
@Jan Yeah, I agree, this devalues status. While I think overall it is a good thing, it makes me less likely to try for Platinum/Diamond status next year. I probably cancelled award tickets at least 15-25 times per year (price went down, better routing, weather didn't make the weekend trip worth it, etc). To me it was one of the biggest advantages of having status.
Call me when they extend this "no more fee" policies to international awards. Until then...yawn.
I canceled award tickets a couple of weeks back with 48 hrs notice, and got the miles redeposited. Think they're just making a policy they already had more public
Lipstick on a pig of a program. This won’t do anything to switch my travel to DL.
Delta still doesn’t get it. Why should I fly Delta this year? First-class domestic upgrades are impossible to get because gate agents are not clearing them and using social distance blocking as an excuse even when the cap hasn’t been reached. I have been on two dozen flights since May. All but three or four flights had seats in first-class and comfort-plus that should have been filled with passengers on the upgrade list but never were. Delta won’t provide any service except beer and wine on most flights. Not even coffee, let alone a meal on the longest, most premium transcontinental flights. Meanwhile, Delta’s competitors are offering value for money by providing service in first-class. Delta needs to up its game:
1) 100% or 50% of 2020 MQDs should rollover.
2) Bring back an official, published award chart.
3) Allow regional upgrade certificates to be used for premium-economy.
4) Bring back complimentary upgrades on the couple of routes where the highest class of service is premium-economy, like Minneapolis and New York to Iceland.
5) Bring back around-the-world award-redemptions.