I have to say, Air Canada Aeroplan is impressing me more than just about all other airline loyalty programs combined nowadays. The amount of innovation and positive changes we're seeing from Aeroplan is simply fantastic. Last month Air Canada and Etihad Airways formed a new frequent flyer partnership, and today Air Canada has added another…
Continue reading: New: Earn & Redeem Air Canada Aeroplan Miles On Azul
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Yet more of your AC cheerleading Ben? Why no comment that AC is refusing to refund passengers on the flights the airline cancelled due to COVID19 - in defiance of law in many countries (including the US)?
@ Banan -- I have commented on that, and one thing has little to do with the other. Do you think the people overseeing the loyalty program have any say in how refunds work for revenue flights? I completely agree that Air Canada has handled refunds horribly. Period. End of story. You don't see me defending that.
But I think it's possible to believe that while also giving credit to the people running the loyalty program, who have been doing a phenomenal job innovating.
Aeroplan has been issueing refunds with no question. I just canceled an award. The free cancelation policy goes until August 31.
Air Canada, on the other hand (which is separate from Aeroplan), isn't processing any refunds even when a customer is entitled to one.
Ben, do you know if they are allowing US to Europe via Brazil awards? I think Azul flies to Lisbon and Paris.
Bafore the pandemic, Azul used to fly from Campinas (Viracopos) to Lisbon and Porto. They were suposed to fly to Orly when Aigle Azur stopped operating that flight but I’m not sure if they ever did...
Azul has a new flight to JFK as well but inaugural was postponed to September