Stunning: American ...
 

Stunning: American Admirals Clubs Get New Look

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American Airlines recently revealed that it will be introducing a new design template for its Admirals Club airport lounges, which will be used for all lounges going forward. The first lounge with the new design has opened today, so let’s go over all the details of this new era for Admirals Clubs. I’m really impressed.

Continue reading: Stunning: American Admirals Clubs Get New Look

Share your questions, experiences, and thoughts below.


48 Replies
48 Replies
(@Brian)
Joined: 15 years ago

Posts: 270

Looks nice. Reminds of BA terraces lounge in LHR.
Agree, they need a better soft product.


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(@Mike O.)
Joined: 7 years ago

Posts: 1063

Just curious how would you compare the ambiance with CX's The Pier?


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 Greg
(@Greg)
Joined: 14 years ago

Posts: 626

Looking warmer if they would ditch the blacks and greys altogether would have a really warm premium feel


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(@George Romey)
Joined: 6 years ago

Posts: 1393

People forget that the complimentary food in ACs at one time was pretzels and that was about it. I'm fine with the current type of offerings, I just think they need to change out the offers more often. The chicken and rice has been around since early last summer when the "sliders" finally went away.

My biggest desire out of an airline lounge is spacious seating, quiet areas or at least areas in which people can get work done, the ability to get flight help and clean bathrooms. In these regards the ACs have been failing miserably because there so many more entrants. Even having toilet paper in stalls seems like a constant problem.


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(@MunichMark)
Joined: 4 years ago

Posts: 1

Shouldve invested all that $ into serving edible food on par with Delta's SkyClubs


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Diamond
(@tennen)
Joined: 5 years ago

Member
Posts: 261

@Ben, while it looks nice, it doesn't seem very practical. Who's going to use those massive square ottoman things?

You usually talk about power port availability in lounges, and there don't seem to be many. Aside from the high-back solo sofas and the end tables at the "regular" sofas, none of the seats seem to have them. Hopefully, they're just located where you can't see them in the photos. If not, it's a massive fail.


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Diamond
(@tim-dunn)
Joined: 5 years ago

Member
Posts: 7466

very nice looking.... these types of interiors will age well. Congrats to AA for the upgrades - although it will take time to renovate - and, of course, clubs will be closed while renovations take place.
AA has done a good job on their premium aircraft cabins - but they do not necessarily deliver the service or have the other soft level service components that other US airlines have.

Good job, AA!


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(@donna)
Joined: 5 years ago

Member
Posts: 1579

Surprised that they’re not addressing their Admiral’s Clubs at major hubs first. It looks great but there’s no telling in which decade these will be completed given AAs track record with Lounge construction. They closed the AC at Gate A15 at PHL in October 2019 to build a Flagship Lounge. Still waiting and never a word on progress.


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(@DCA_ET)
Joined: 9 years ago

Posts: 8

DCA is my home airport, just flew out and the staff shared they expect to open next week. I was shocked when going to the AC this morning and every seat at the check-in desk was staffed, I asked and was told by the manager that they had anticipated opening this week but were delayed due to inspections/permit approvals.

I am very happy to see a much larger lounge however the lounge is now in the new wing/terminal where all of the regional flights depart from. Interested to know what will happen with the two existing lounges.


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Diamond
(@chris_)
Joined: 5 years ago

Member
Posts: 121

A new lounge was in the plans for the new concourse at DCA from the beginning. This one, EWR, and DEN are all ones that are being constructed anew and are, thus, the first ones in this new style.


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(@Gravelly Point Guy)
Joined: 5 years ago

Posts: 53

But both EWR and Den are fortress hubs for United, what’s the point in investing so much at the competitors airport. Any thoughts??


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 J J
(@J J)
Joined: 14 years ago

Posts: 80

Agreed that while really nice, I thought about how they will look after wear and tear


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Diamond
(@tim-dunn)
Joined: 5 years ago

Member
Posts: 7466

precisely because it is in someone else's fortress hub is why it makes sense to invest in upgraded product there.
As noted, it could be due to other logistical issues


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(@Icarus)
Joined: 10 years ago

Posts: 2562

LAX Terminal 4 is being entirely rebuilt, hence you can expect a revamped lounge. Not sure about terminal 5


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Diamond
(@scudder)
Joined: 5 years ago

Member
Posts: 354

I don't know how the materials will age, but the design is *so* trendy that it's almost already dated. (It'll be fully passe in 5-10 years, about the time they probably implement it in CLT.)


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 Dave
(@Dave)
Joined: 6 years ago

Posts: 25

Love. I just hope AA gets more aggressive with their lounge strategy like Delta has. They should be considering more clubs in the Midwest where AA has become close to being the market leader in several key cities such as IND, CVG, MCI, MEM. and CMH.


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(@FlyingHippo)
Joined: 11 years ago

Posts: 34

Also, I don’t know who decided in these staged marketing photos that it would be best to have those computer monitors raised so high. The first thing I want to see if I’m traveling (with all the stress that brings these days) is the warm smil…. err the back of a computer monitor.
Lower those damn things and allow your people to show. Hospitality is about people after all.


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(@FlyingHippo)
Joined: 11 years ago

Posts: 34

There is absolutely no comparison to any of the CX lounges. Business first or otherwise. Those are amazing!


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(@Mike O.)
Joined: 7 years ago

Posts: 1063

Not talking about the soft product, but rather hard product strictly like with the finishes, furniture and the like. Both seem to use a lot of wood trim and earthy tone finishes.


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(@Ben’s Big Deal)
Joined: 11 years ago

Posts: 25

I love the look and feel of these new lounges Ben. I feel that we need to compare this to United and Delta domestic lounges. I'm glad these went higher end design


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(@FlyingHippo)
Joined: 11 years ago

Posts: 34

Gotcha!


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Diamond
(@jordan-2)
Joined: 5 years ago

Member
Posts: 314

Covid, obviously!! Plus AA staff are NOT interested in seeing customers, nor smiling at them. 😉


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 Mike
(@Mike)
Joined: 6 years ago

Posts: 12

Who's the VIP area for? Haven't seen one inside of an AC


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(@Gravelly Point Guy)
Joined: 5 years ago

Posts: 53

Congress!, and all those “special dignitaries “ ridiculous if you ask me!!!


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(@bill-n-dc)
Joined: 5 years ago

Member
Posts: 410

DCA is my home airport and happy with the new gates and look forward to enjoying this AC. I’m imagining the C pier club could be closed. The current club on D pier has VIP area, I believe.

Boy, Gravelly Point Guy. I’m either for him or against him. On this, I’m for him. Elected Officials get changed for the worse by their perks IMHO!


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(@Julia)
Joined: 11 years ago

Posts: 986

So is AA going to only have one lounge now at DCA? Or are both lounges there getting this upgrade?


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(@ChadMC)
Joined: 10 years ago

Posts: 138

Looks great! I wish the planes were as nice.


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(@MaxPower)
Joined: 5 years ago

Posts: 150

You have no ability to positive about aa, huh? What a loser


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(@Eskimo)
Joined: 9 years ago

Posts: 6166

Picture looks good, like a nice relaxing clubs that I can enjoy for hours.

BUT, I don't care. Those days of traveling in comfort are long gone.
Seeing how Centurion and SkyClub is now and AAdmirals Club likely heading.
Give me more seats, more tables, more outlets, more showers, and better food.
And self serve non-alcoholic stations please.


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(@James S)
Joined: 4 years ago

Posts: 36

Looks quite nice. Interesting to see AA go back to individualized club decor after spending the last decade working hard to standardize almost every club with the same design elements (the wood-panel screens, gray-topped service areas, red and gray furniture). You can step into almost any club - apart from the main club in Charlotte, where it's still 1998 and evidently always will be - and they almost look identical.

Twenty years ago, every Admirals Club was refreshingly different, and many had a lot of local touches that gave a sense of place. Interesting that just as they're almost finished homogenizing the look and feel every club, they go back in the opposite direction. But it's AA, where inconsistency is they only thing do consistently well!


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(@Emily)
Joined: 9 years ago

Posts: 360

The cleanest it's ever going to be.

Looks ... okay? Stunning is a far reach.


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(@frank)
Joined: 11 years ago

Posts: 148

But you still get the same cheese cubes from 2006 which are set to expire in 2050.


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(@Barty)
Joined: 4 years ago

Posts: 1

Now they just need a better door policy to Stop the sloppy, boorish plebs whose low standards of cleanliness and hygiene wreak havoc on the furniture and around the buffet. These clubs are for more sophisticated travelers looking to escape the shuffling trash on the other side of the sliding door. Social media ‘influencers’ also need to be banned and relegated to the other side of the opaque door as tick tocking themselves lying on the buffet or quaffing champagne in coffee mugs is uncouth and causing irreparable harm.


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 Kent
(@Kent)
Joined: 9 years ago

Posts: 363

American Airlines - all is great until you get on board :()


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 Mike
(@Mike)
Joined: 6 years ago

Posts: 12

I was hoping it was a mini Flagship Lounge for CK's! 😉


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(@Eskimo)
Joined: 9 years ago

Posts: 6166

Nah, they still use the leftovers that expired in 2005.


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(@Eskimo)
Joined: 9 years ago

Posts: 6166

DYKWIA alert!!!!!

"more sophisticated travelers looking to escape the shuffling trash on the other side of the sliding door"
This exact phrase is probably uttered with air travel in the 60s. You probably came from the other side of the sliding door not too long ago too.


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(@FlyerDon)
Joined: 5 years ago

Posts: 409

Looks and sounds nice. Now here comes a family of five and their two dogs.


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(@Stephen H.)
Joined: 4 years ago

Posts: 1

All US airlines clubs are already over crowded, just making fancy space without proper electrical connections is a waste of time and money.


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Diamond
(@retiredatlatc)
Joined: 5 years ago

Member
Posts: 229

Exactly


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 Smid
(@Smid)
Joined: 10 years ago

Posts: 6

All that fancy decor and the alcoholic drinks choice of the worse Priority Pass lounge. Just a crowded waiting room with rotgut.


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 BAS
(@BAS)
Joined: 5 years ago

Posts: 14

wow...!!!! im a flight attendant for 1 of the big three...and ill admit this re-design is spectacular.....would love my employer to review this design and maybe going forward use some of the same on their facilities


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(@John T)
Joined: 6 years ago

Posts: 95

Looks gorgeous, except for those light shades with the words in them - quite tacky.

Hopefully, the computer screens at the entrance desks can be lowered so they're not obscuring the staff's faces - that seems like an odd design.


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 AC
(@AC)
Joined: 4 years ago

Posts: 1

looks like a spitting image of the AC Maple Leaf Lounges in LHR and FRA


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 CZ
(@CZ)
Joined: 8 years ago

Posts: 7

I guess work carrels are just a thing of the past? Will DFW-A be the last renovated club to see them?


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(@Sierra Mike)
Joined: 4 years ago

Posts: 1

Here now. This design is so much better than the recent remodels. With the exception of self service bars and full service restaurants this feels like an international first lounge. For those willing to walk, this will be the lounge at DCA. I suspect traffic at C & D will drop off significantly. AA did something right for a change...who would have thought!


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(@George Romey)
Joined: 6 years ago

Posts: 1393

As someone that flys in and out DCA this is most welcome. The other 2 ACs were pathetic. They were designed for the business traveler of 1984. Not to mention the crowds, a small and dirty bathroom, and issues with wifi.


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(@Julia)
Joined: 11 years ago

Posts: 986

So will the other 2 AA lounges stay open, with or without upgrades, will they close, etc?

I mean, do they even need 3 lounges at DCA?


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