American’s business class on the 767-300 consists of 30 angled flat seats spread across five rows in a 2-2-2 configuration. We were in seats 4H & 4J, which are window seats in the middle of the cabin on the right side.
Continue reading: Review: American Airlines Business Class Chicago to Helsinki
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Lucky, you always take pictures on takeoff and landing. Do you use a regular camera for that? Has any flight attendant ever complained about that?
Not sure if LH still does the awful shrimp with some sort of strawberry sauce. If it had just been the shrimp, fine, but no need to get exotic at 30k feet.
Wow, Finland looks beautiful.
Are they switching the 767 to the new business class seats? If so, I wonder if that will reduce the amount of seats in business class? I miss flying business and first in AA, I am glad I took advantage of it while I worked there. Compared to trip reports on other US airlines business/first product I still prefer AA's, though I agree with you on the seat comfort while on the angle flat position.
Are those portions small, or are those glasses just really big?
"The funny thing is that I used to always assume that foreign carriers are better than US carriers in business class, but after recently flying Lufthansa business class from Seattle to Frankfurt, I can’t think of one aspect of the Lufthansa experience that I found better than the American experience."
How does it compare to Business on Singapore, Cathay, Brussels, Turkish, and Austrian? Looking forward to your review of Swiss' long haul business.
Thank you for finally posting photos of the menu that are actually large enough to read without having to 'click to enlarge'. We older folks can't always see the small photos. 🙂
Eric
@ Eric O -- I'm not sure if they actually plan on reconfiguring the 767s since they'll be retired eventually, though they're definitely planning on reconfiguring the 777s and will have a new product on their new delivery 787s.
@ wwk5d -- Though the portions were fairly big. Yes, they do have big glasses, though the plating isn't huge either.
I'd say any flat bed business class product is better than this. But if we're going to look at their hard product on the 777-300ER, I'd choose that over virtually any other business class product without the same seat.
Wow! All the platitudes in this report about AA makes me glad it is a fair and balanced approach from you. I am sure no money is being supplied to you from AA at all. You use to be a little harsh on AA until they gave you something.
Nice to see that the beverage list is customized with a Finnish beer. (I'm actually surprised to see that on the outbound; they sometimes have Fuller's London Pride ex-LHR, but I don't think I've seen it eastbound.)
I was in Helsinki, last year, nice city and even though on small side enough to do for a few days. The only issue I had was lack of rail transport from airport to the city. Most European Capitals have some kind of train, Metro. In Helsinki it is only City Bus or Taxi. Taxi is about 40E and city Bus even though much cheaper stops many times during the route from airport to center. takes 45+ minutes.
AA offers good service and I hope that it keeps improving. Angle flat works OK for me, I just find that their planes are way too old.
The meal looks quite delicious for business class. I bet you this was a welcome change after that horrendous looking EVA air meal.
Lucky, the food looks good and indeed very nice in presentation. I usually don't have luck to see crew arranged so beautifully for my plates. Do you think maybe they knew you came to write about them so they tried to impress you?
@ Shannon -- To be honest there are some crews that "have it" and some that don't. For what it's worth I find Chicago crews to generally be excellent on international routes. Meanwhile I don't find Dallas and New York flight attendants working the international trips to be quite as good on the whole.
Ho hum. So the same AA 767 J as every other AA 767 J "report" you have. Nothing has changed (except the menu particulars), so what is the point?
Going to review any UA products soon?
It would be worth paying a blog fee for a pic of Andrew in the Shanghai Tang pajamas... 😉
Nice report!(No champagne? If it's not Krug or Dom, I guess it's just not worth it!)
The city bus rarely stops before the end stop (maybe twice) and it takes about 30 minutes. Last time I took it, albeit late in the evening, I clocked it at 26 minutes.
Perhaps a dumb question, but do the airlines collect the noise canceling headset? Also what is the galaxy tab for? Accessing the Internet or movies?
@ Lemongrab -- Because I review all my longhaul flights. I've written about Lufthansa first class over a dozen times and will continue to do so, because each flight is at least a little unique.
@ David -- Yes, they sure do at the end of the flight. The 767 doesn't have built in personal entertainment, so the Samsung Galaxy tabs have movies, TV shows, music, etc.
Great stuff Lucky, I enjoy reading all your posts. I was curious as to what you do for a living to afford so much time and money to dedicate to traveling the world in such style. Thanks for all the posts they are really enjoying to read.
@ Bobby -- Blogging and travel consulting (helping people use their miles) is what I do for a living. 🙂
If a photo of me in those Shanghai Tang PJ's were to go public, I'm pretty sure it would ruin my dating life. Being a tax lawyer, I'm already at a disadvantage in that area.
Was breakfast served with tomato soup? Is that the "scallion and sour cream potato timbale"? Because I have no idea what a timbale is supposed to look like.
Do you have a feel for how many American 767-300ERs have refreshed Business Class to date ?
I am flying Flt. 48 DFW-CDG on March 1, 2015, seat 3-A, with 2-2-2 layout.
Do you think American will really go through with "serious money" upgrades to the 29 chosen 767-300ERs?
@ P Gainey -- I think they will, but it's probably too early to know which routes will have the new product next year, given they've just started the refresh.