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American Airlines Introduces New Amenity Kits

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For the past couple of years American Airlines has offered amenity kits from Cole Haan, with products from 3LAB,C.O. Bigelow, andClarks Botanicals. While I didn’t really love the kits, they had products from well known brands, and they even had discount codes for buying those products.

Continue reading: American Airlines Introduces New Amenity Kits

Share your questions, experiences, and thoughts below.


34 Replies
34 Replies
(@BobNL)
Joined: 9 years ago

Posts: 11

Feeling "really" sorry for the folks who are forced to travel with any of the Big 3 crappy airlines. Once you experience 5 star Asian Airlines (Cathay, JAL, ANA ...), you really can't understand why so many passengers keep on accepting subpar experience from them


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(@David)
Joined: 12 years ago

Posts: 1150

Tumi is a piece of crappy plastic; it is the definition of unremarkable.

The leather pouch and wire taco seem way better quality and much more useful.


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(@Gregg)
Joined: 11 years ago

Posts: 645

American leads the way in so many areas; late arrivals, cancelled flights, mechanical delays, surly employees, etc. I’m surprised they decided to add their amenity kits to this rich mix of accomplishments.


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(@jetset)
Joined: 15 years ago

Posts: 484

Is that image really all the kits will include? No eye mask? No toothbrush? No face wipe? I appreciate that United's kits actually have an eye mask that doesn't push down on your eyelids (it's way more comfortable than the standard flat ones), and they also have a face refreshing wipe (which is great along with the toner and no-rinse face wash they stock in the lavatories). Both United and Delta's options seem far better than any of the American kits...


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(@brandote)
Joined: 11 years ago

Posts: 101

Tumi is overrated garbage that people tend to go crazy over for no reason. The amenity kits look like a step up from the plastic cole haan bags and c.o. bigelow products, but it would be really nice to see them use more sustainable components. These amenity kits are all a bunch of plastic junk that will probably end up in a New Jersey landfill or, worse, in the ocean. Some foreign airlines have been using biodegradable toothbrushes, I don't see any reason why the US3 can't make a similar switch.


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(@Rukmi)
Joined: 10 years ago

Posts: 34

@David Can't agree with you more.. Tumi is indeed crappy plastic.


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(@Aaron)
Joined: 12 years ago

Posts: 86

Got one of these when they were piloting them, back in early Dec 2018, flying PEK-LAX in J. Very nice - the amenities but especially the case were quite a step up over the old kits. I'm hanging onto the case for future use, not something I often do.


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 Sam
(@Sam)
Joined: 9 years ago

Posts: 265

The photo suggests that the international first and biz kit will not contain eye shades or ear plugs. Could this possible be the case? Those seem like table stakes to me.


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(@Alpha)
Joined: 11 years ago

Posts: 244

IMO,
These look fine. Low profile, easy to store, decent amenities. I'm sure eye masks and ear plugs are included too.

The Cole Haan kits were mediocre at best. I got the transcon J and flagship international first kits and wasn't super impressed. The flagship first kit was probably the best effort but the kit was still made of cheap vinyl, had no structure, and had a weird smell. The transcon J kit was finicky (that weird envelope thing) and completely disposable.

The Tumi Delta kits are nice but not super useful once you've gotten more than a couple. I'd rather have a kit that is low profile and stuffs neatly into a seatback pocket or bag. Also nobody gives a crap that they can be 'monogrammed.'

Virgin's Herschel kits (specifically the dual-zip pouch) takes the top honor for my favorite practical bag.


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(@Andrew)
Joined: 9 years ago

Posts: 7

Lufthansa's F kits are the best because of the La Prairie Products (i.e. actual luxury products)...Air France F Carita kits looks really nice too, but I've never flown.


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(@Charles)
Joined: 11 years ago

Posts: 31

"Leading the way": how on earth do these shyster marketing executives get away with peddling this drivel?


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(@Wingslover)
Joined: 9 years ago

Posts: 83

The premium economy kits looks better than F and J to me 😛


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 tim
(@tim)
Joined: 15 years ago

Posts: 225

Why don't they lead the way by treating their passengers like human beings and fixing the inside of their 737 MAXs? Sitting in a coach window seat on these planes is not even humane.


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(@Robert in SF)
Joined: 8 years ago

Posts: 1

If anyone wants to donate the AA First/Business case to my collection, I would sure appreciate it! I typically am stuck with United.


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(@Bjorn)
Joined: 8 years ago

Posts: 3

I'm often compelled to remind people that this is no longer American Airlines but the cost cutting, penny pinching U S Airways that the American Airlines pilot demanded take the wheel of the new company. Enough said.


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(@Jonathan)
Joined: 8 years ago

Posts: 7

Thanks for this.
I always choose premium flights based on amenity kits offered.


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 DR3
(@DR3)
Joined: 8 years ago

Posts: 1

Will be far better than the horrible bags they give now.
For me United is a personal favorite.


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 Eric
(@Eric)
Joined: 8 years ago

Posts: 1

Limited set of experiences here, but having flown both Transcon First and International First, I only ever received the business class kits. When asked, the FAs brushed it off as not knowing there was a different one for F, they weren't loaded, or they ran out and as a favor found an extra in J. At least they're standardizing the excuse!


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(@Derek (DebrianTravels.com))
Joined: 12 years ago

Posts: 65

I am not too familiar with skincare and fashion brands, as such, but I have never heard of any of these brands. The look ok. I did like the Cole Haan business class kit, though, since I am a big fan of Cole Haan shoes.


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 John
(@John)
Joined: 12 years ago

Posts: 54

My personal favorite are the Rimowa kits from Thai, ANA and Eva.


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(@Donna)
Joined: 11 years ago

Posts: 1659

I’ve been flying AA International J class for three years now and LUS prior to that and I’ve never made a decision to pay the premium for a J seat on the basis of the food, drinks or amenity kits. I can recall a few nice kits on LUS flights and a nice kit in 2017 on AA but rest have been forgettable. This one has to be an improvement over the 2018 AA amenity kits which were so bad I wouldn’t even take them off the plane to give away to my nieces and nephews.


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(@Kevinwdw)
Joined: 11 years ago

Posts: 5

I find the Rimowa Case my favorite and yes amenity kits is something I weigh in when flying on International carries. I'm with United for the most part and wish they will change their case more frequently. The current black case is too feminine to keeping. I do give it away to family, friends, or passengers who comment on liking it.


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(@Stuart)
Joined: 11 years ago

Posts: 1038

They are all lame. Hotel amenities (Le Labo especially!) is all I ever care about taking home.


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(@Brian)
Joined: 13 years ago

Posts: 150

They look nicer than what they are replacing and I bet the pictures of the kit do not include everything that’s in the kits. Looks like a net positive.


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(@James W)
Joined: 9 years ago

Posts: 265

@Brian

There's a removable leather flap that attaches to the snaps at the spine. You can see a photo of it on the cover of the little white booklet in the picture. From what I've seen, one side has a few vertical slots like in that photo, while the other side has a row of horizontal loops for holding the little tubes of lip balm, mouthwash, and lube they're probably still handing out. You can unsnap this flap thing and remove it, and the pouch becomes a more useful little booklet for your papers and small tablet.


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 Luke
(@Luke)
Joined: 9 years ago

Posts: 14

After AA switched from Red Flower to CO, they continued to put Red Flower soap in CO Bigelow canisters. It was weird.

Let’s face it, AA hasn’t had a good amenity since the Detmalogica days. And the recent amenity kits in biz that looked like a shower bag were a disgrace.


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(@Crosscourt)
Joined: 8 years ago

Posts: 428

@bobnl hit the nail on the head. It baffles me than any USA carrier has the audacity to refer to the cabins up front as first or business. Their offerings equate to junk bonds.


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(@Kevin)
Joined: 10 years ago

Posts: 499

These are not bad looking pouches. Although I still prefer Rimowa or BA Liberty of London pouches.


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 OT
(@OT)
Joined: 10 years ago

Posts: 110

I just hope the eye mask has adjustable velcro straps rather than the cheapo rubber one they have been using for the last few years.


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(@fatetta)
Joined: 8 years ago

Posts: 7

Of all the ridiculous things on which to waste time, money and management attention...does anyone really care about a $10 ammenity kit when the premium cabin food is inedible, the mechanical delays seemingly never-ending and the entire IT system seems dysfunctional? Anyone that routinely flies internationally probably has a closet full of these kits, and doesn't really need another.
And yet...AA has an "app" that routinely freezes and won't even allow a ticket purchase. Departure delays that notify you only after scheduled departure about delays that can last for hours...but only updates the delay 20 minutes at a time. And lets not forget about a website that won't even allow you to check your position on the upgrade list. Is it just me or does it seem that everytime AA announces an enhancement, it truly NEVER is. I guess those things take a back seat to the super important ammenity kits.
But cartoons, animation and trivia games on the website? That they are good at.


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 Bob
(@Bob)
Joined: 11 years ago

Posts: 257

I am actually going to miss the current bags that AA uses in Intl J. Those things were useful (the bags themselves).

The contents are pointless crap. And will still be.


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(@Xtina)
Joined: 11 years ago

Posts: 67

The current AA plastic Cole Haan bags are terrible and cheap feeling. These new international business amenity bags (and taco!) at least look like something I could use again.

I also wish carriers would move to more environmentally friendly materials and reusable items. I still regularly use a nylon shopping bag that I got from Lufthansa as a business class amenity kit.


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(@Michael)
Joined: 14 years ago

Posts: 113

I have received 4 different styles on 10 flights to and from Asia this year in J/F, the only thing I like to keep is the bag itself. The contents are worthless (donate to homeless that need premium eye cream). I'd rather a decent bag to hold something in, or a souvenir I want to keep (mini airplane for the kids?)


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(@Rob in Miami)
Joined: 11 years ago

Posts: 245

The best kits (for me) were the Cole Haan ones that were tall and vertical with zipper on top. Perfect re-use for my tablet, cords, etc that I could bring at pre-boarding and during flight. I use it weekly for all my 'stuff' on pre-departure. Happy. Knapsack goes in over head and its a breeze with this re-usable pouch. When in coach, the knapsack goes under seat.


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